Zuora and its ease of use
Updated July 08, 2016
Zuora and its ease of use
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zuora
Currently we use Zuora as our Billing and subscription platform for the VAS offerings within Rogers. Currently bill and subscribes for NHL, Next Issue, Shomi and Spotify. Along with providing the billing and subscription we rely heavily on the reporting functionality within Zuora. Through reports and data exports we are able to accurately account and recognize revenue along within any other details for billing and subscriptions.
- Reporting and revenue Recogntion
- Subscription creation, manipulation as well as Billing
- Easy integration with various other IT systems
- Reporting could be enhanced but that is coming from what I have heard
- Integration between some legacy billing platforms
Was not involved in the review of other solutions
Using Zuora
Approximately 20 people use Zuora specifically from a UI perspective, since we use Zuora for billing and subscription information it would pertain to any creation or manipulation of those functions.
7 - Production support as well as Non prod support
- Customer Billing
- Subscription creations via rate plans
- Reporting
- Revenue Recognition
- Various degrees of reporting
- Undetermined right now but continued use is forseen
- Easy of use
- Meeting business requirements efficiently
Evaluating Zuora and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews