Overall Satisfaction with Zuora Insights
Zuora Insights helps us at Jasmine Software see which users are actively using our product and the features they're using most. This helps us keep a pulse on the users happily using our product versus the ones who might need a little nudge. With Zuora Insights, we can easily see which trial users are having difficulty with Jasmine and proactively reach out to them and help them along. And, for paying users, we can see our most active users and help the less active ones be more productive by introducing them to more of Jasmine and getting more value out of the product.
- Simple user interface to easily navigate information
- Easily allow third party products to extend and collect data
- I'd like to see Zuora Insights provide some automation such as sending an email template to Jasmine users based on certain user actions or insights.
Zuora Insights is great for companies looking to gain better understanding of their users and their actions. Zuora Insights can help you track your trial users and help them along your sales funnel to becoming a paying customer. And for your paying users, Zuora Insights allows you to keep an eye on your users activity and reducing churn. In addition, you can see the features used most by your users, which gives you knowledge into where your they are finding value and where you might want to invest more in development to help your users.