A cloud-based, network-based, and SaaS application.
July 16, 2021

A cloud-based, network-based, and SaaS application.

Lisa-jess Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zurmo

[Zurmo] provides a workable free version to use. The user interface is intuitive. It provides great email integration features to use. Its tracking email feature is good which tells when the email opens.
  • An outstanding application to collaborate with other societies to compare prices and to communicate with them for further product detail. It offers the best product price to rank in the market and nobody can deny its powerful impact on customers.
  • The best communicator to get the picture with different business details and supply them with the best user experience with good marketing articles. Customers can choose the product by watching reviews and can leave feedbacks for further advance. It provides a workable free version to use.
  • Its tracking email feature is good which tells when the email opens. The support is great and helpful. They keep communicating with you until the issue is resolved. Their technologies are up to date and according to trends. Their training sessions are available so you can quickly learn from there.
  • A must-have the diligence to satisfy the job requirements and available for all big and small commercial enterprises.
  • All data is stored on a cloud and this is the best application for all business details and promotions, but make sure to protect your data with passwords.
  • There is still some problem with some features while using it. Integration with other vendors and suppliers should be made better. It is not affordable for small enterprises. Its design is a little bit confusing feature
  • It is the best collaborating tool to oversee line production. A company needs a good managing tool to provide new ideas and promotions.
  • Guests can have a safer idea to follow the product’s detail and ranking to get the suitable thing for themselves.is well suited for a large business that can afford good Customer management software for their company.
  • The overall platform helped us a lot in the different operations of our organization.
[Zurmo] did not only help our company as CRM but in sales and marketing too. It helped us increase our business in a better way and otherwise i have not interested other software.

Do you think Zurmo delivers good value for the price?

Yes

Are you happy with Zurmo's feature set?

Yes

Did Zurmo live up to sales and marketing promises?

Yes

Did implementation of Zurmo go as expected?

I wasn't involved with the implementation phase

Would you buy Zurmo again?

Yes

It helped us in making sales and marketing decisions in a better way.
It helped us increase our business in a better way and the overall platform helped us a lot in the different operations of our organization.

[Zurmo] doesn’t provide fresh information but also recounts the ways how to go through and how to tang the products in the marketplace to produce a successful commercial enterprise.

Zurmo Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
10
Interaction tracking
9
Channel / partner relationship management
9
Case management
9
Call center management
9
Help desk management
9
Lead management
10
Email marketing
9
Task management
10
Billing and invoicing management
9
Reporting
9
Forecasting
10
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
10
API for custom integration
9
Role-based user permissions
10
Single sign-on capability
9
Social data
9
Social engagement
10
Marketing automation
9
Compensation management
9
Mobile access
9