Social Media Management Tools - Reviews

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Reviews (1-25 of 1,010)

Lee'Ann Burgess profile photo
December 22, 2018

User Review: "Sendible... Hands Down ... The Best!"

Score 10 out of 10
Vetted Review
Verified User
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I first started using Sendible in August of 2016 after another social media platform I had been using created some major issues and was lacking in so many areas. It was late at night, in New York, and I reached out to their customer support via live chat and got a quick response. I started my fre...

    Scott Walker profile photo
    December 21, 2018

    Review: "eClincher: The Best Social Media Management tool for Small Agencies"

    Score 10 out of 10
    Vetted Review
    Verified User
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    We are a small, boutique agency with a limited number of clients. Our clients, in turn, have social profiles on 2-6 different networks each. At our current portfolio, we need more profile connections than most SMM can offer, but fewer than a massive enterprise option. eClincher is perfect for sma...

      Ed Hart profile photo
      December 17, 2018

      Review: "Hootsuite Free helped us to get our social media back on track"

      Score 8 out of 10
      Vetted Review
      Verified User
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      Hootsuite Free is a great choice for businesses that either are just getting into social media as a way of validating ROI before investing more or small businesses with limited social media needs. The free platform definitely has its limits, but for the features and post scheduling visibility, it...

        Laura Martinez profile photo
        December 11, 2018

        Socialbakers Suite: "SocialBakers Comprehensive Review"

        Score 4 out of 10
        Vetted Review
        Verified User
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        SocialBakers is great for scheduling content since it allows you to upload content, add copy, schedule it for a time it will get the most engagement and eyes, and pass it along the approval pipeline for your organization. Additionally, the reporting and analytics tool provides a comprehensive ove...

          Dan Lobring profile photo
          December 11, 2018

          Hootsuite Enterprise Review: "Scalable social media management dashboard"

          Score 7 out of 10
          Vetted Review
          Verified User
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          Hootsuite has a long-standing history within the social media dashboard landscape and is easy to use. It is well suited for those smaller social media management teams and/or to use among teams that are only a handful key people who oversee social media trafficking, i.e., posting, scheduling, res...

            Megan Lemons profile photo
            December 04, 2018

            Sniply Review: "Snipping Everything."

            Score 9 out of 10
            Vetted Review
            Verified User
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            Sniply is well suited for large companies with very engaged audiences and brands that attract a lot of attention. It would also work well with single brands that don't have to switch between profiles. For us, it works very well; it is just a little more time consuming than if we were a larger com...

              Tim Berman profile photo
              December 04, 2018

              User Review: "Every business needs Birdeye"

              Score 9 out of 10
              Vetted Review
              Verified User
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              Great for brick and mortar or online-only businesses alike. Build your SEO by piling on the reviews from all your happy customers, and quickly address issues from unhappy customers. We have found that surveying customers through Birdeye has helped us to discover issues we needed to fix in our bus...

                Aaron Metzger profile photo
                November 30, 2018

                Review: "BirdEye is an Innovator in Reputation Management"

                Score 10 out of 10
                Vetted Review
                Verified User
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                BirdEye is changing the game with reputation management. By providing business owners the ability to overcome issues, acquire positive reviews, and work more effectively with their clients and customers, BirdEye is making both businesses and customers better.

                  Megan Lemons profile photo
                  November 28, 2018

                  User Review: "Sendible Gets the Job Done"

                  Score 8 out of 10
                  Vetted Review
                  Verified User
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                  We use Sendible in our Marketing Department. I manage 13+ social media accounts, four writers and an admissions representative all through Sendible. Since Marketing is the only department that deals with social media, we are the only department that currently utilizes the tool. For us, Sendible i...

                    Alexandria Schultz profile photo
                    November 01, 2018

                    Review: "AgoraPulse to keep your social media marketing alive and thriving."

                    Score 9 out of 10
                    Vetted Review
                    Verified User
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                    I currently use AgoraPulse to manage our three major social media platforms: Instagram, Facebook, and Twitter. I use it to organize, track, and create posts simultaneously across all platforms. Only our social media marketing is being run by AgoraPulse. It allows me to see an overview of our soci...

                      Bianca Bridges profile photo
                      October 15, 2018

                      AgoraPulse Review: "Great for social media managers"

                      Score 8 out of 10
                      Vetted Review
                      Verified User
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                      Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity thes...

                        Christina Chen profile photo
                        January 14, 2019

                        "Sprinklr review"

                        Score 4 out of 10
                        Vetted Review
                        Verified User
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                        We used Sprinklr for reporting purposes and to see how our paid and organic posts were doing. We used it across the whole organization and we used it mostly for reporting out on Facebook activity. Unfortunately we did not use it to post directly to the UI since Facebook constantly updated its pla...

                          Molly Caskey profile photo
                          January 11, 2019

                          AgoraPulse Review: "The most complete option available for social media managers!"

                          Score 8 out of 10
                          Vetted Review
                          Verified User
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                          If you manage several different accounts and need the ability to communicate with either team members or your point-of-contact with the companies you contract for, then AgoraPulse is definitely worth the money. I've used other options that were cheaper but often lacked sophistication or the commu...

                            Chris Lesner profile photo
                            January 08, 2019

                            Hootsuite Pro Review: "Hootsuite is a great company with a quality product"

                            Score 8 out of 10
                            Vetted Review
                            Verified User
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                            Hootsuite Pro allows us to schedule out over 2 months of posts ahead of the dates we actually have them post. They help us keep full track of what is going on with all of our social accounts by providing great insights (data) on what the outcome of each post is and our social account as a whole.

                              Alejandro Matheu, MD, MBA, MSc in Digital Marketing profile photo
                              January 01, 2019

                              Socialbakers Suite Review: "Socialbakers is Great, but Expensive!"

                              Score 7 out of 10
                              Vetted Review
                              Verified User
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                              If you have enough money to spend on marketing tools and software and are willing to spend even more for more and better features, this is your option. Socialbakers is really good but is the best with all of the paid features they offer. If you are looking into the basic version, you can find the...

                                Christopher Rush profile photo
                                December 31, 2018

                                Review: "PromoRepublic is two apps in one, and takes the headache out of social media"

                                Score 10 out of 10
                                Vetted Review
                                Verified User
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                                We use PromoRepublic (PR) to handle all of our organization's social media scheduling. Like other schedulers, it allows us to schedule posts on a variety of social networks on the times and dates we choose. Unlike other schedules, it also contains a constantly evolving library of post ideas and t...

                                  Matthew Jackson profile photo
                                  September 05, 2018

                                  Review: "Tracking the Pulse of Client Interactions with AgoraPulse"

                                  Score 10 out of 10
                                  Vetted Review
                                  Verified User
                                  Review Source

                                  Our social media management team uses AgoraPulse both for posting to client social accounts and responding to interactions on client ads and posts. Many features of AgoraPulse are important for our team, particularly being able to assign various interactions to specific area experts and include n...

                                    heather figi profile photo
                                    December 28, 2018

                                    Tailwind Review: "Great Idea & Well Organized (But, Did Not See Any ROI)"

                                    Score 8 out of 10
                                    Vetted Review
                                    Verified User
                                    Review Source

                                    I sell sheet music on my education website and an overwhelming majority of my traffic comes from Pinterest. Like all things social media related, Pinterest has its method of preferring your pins to show to others and one way that it does this is by rewarding you the more active you are. This mean...

                                      Javier Velazquez profile photo
                                      December 22, 2018

                                      AgoraPulse: "Agency Owner Review"

                                      Score 9 out of 10
                                      Vetted Review
                                      Verified User
                                      Review Source

                                      AgoraPulse is well suited for growing agencies where they are acquiring customers left and right. It's a much more robust platform than their least expensive competitors, but also competes toe to toe with other large players like Hootsuite. You're not sacrificing quality with the cost. You get th...

                                        Melinda Saternis profile photo
                                        December 21, 2018

                                        User Review: "Perks of Sprinklr"

                                        Score 9 out of 10
                                        Vetted Review
                                        Verified User
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                                        It’s perfect for monitoring multiple social media accounts. It’s very easy to track trends and popular posts. It’s more of a marketing platform so if the intent is for mostly customer service, I would suggest another platform.

                                          Ashley Parks profile photo
                                          December 11, 2018

                                          Socialbakers Suite: "SocialBakers Savvy Review"

                                          Score 8 out of 10
                                          Vetted Review
                                          Verified User
                                          Review Source

                                          We use it on a departmental basis, with approval processes extending into our account team. Currently, we use it to schedule and approve social content, monitor social channels, and pull analytics.

                                            Jared Hansen profile photo
                                            December 11, 2018

                                            Hootsuite Pro Review: "Great tool for social media management!"

                                            Score 10 out of 10
                                            Vetted Review
                                            Verified User
                                            Review Source

                                            Instapage is very well suited for building out landing pages. It is less suitable for full websites that work with each other with multiple separated, yet interworking pages and data collection tools. Additionally, having separated forms on one single page is difficult to do, as such, you are rec...

                                              Nichole Smith profile photo
                                              December 11, 2018

                                              Review: "Buffer is a solid social management tool."

                                              Score 8 out of 10
                                              Vetted Review
                                              Verified User
                                              Review Source

                                              The agency that manages our social accounts uses Buffer to manage the social calendar and scheduling of posts. We use it to review and approve content and will add posts to the calendar as well. This is being used by our marketing department and allows us to schedule posts months in advance.

                                                Miles Szkoda profile photo
                                                August 17, 2018

                                                Oktopost Review: "A Simple, Feature-Rich Social Media Posting Tool"

                                                Score 10 out of 10
                                                Vetted Review
                                                Verified User
                                                Review Source

                                                Oktopost is great if you have several Social Media profiles you want to manage and want to schedule and post all your things in a simple interface. They have a great calendar view that shows everything that is coming up and you can easily move or change postings with a few clicks. … It is ...

                                                  Kelcey Zacarese profile photo
                                                  December 10, 2018

                                                  Sprout Social: "Sprout Reporting Focused Review"

                                                  Score 8 out of 10
                                                  Vetted Review
                                                  Verified User
                                                  Review Source

                                                  It is being used by the full social team here at our Agency. It is used mainly for reporting/monthly metric takeaways rather community management, brand engagement, social listening, or scheduling. It helps us track how well or content is performing month over month, how our community is growing,...