Social Media Management Tools - Reviews

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Reviews (1-25 of 890)
July 11, 2018

Spredfast Review: "Impressive service levels, great enterprise experience, excellent all round product."

Score 9 out of 10
Vetted Review
Verified User
Review Source

In comparison to the other smaller platforms Spredfast offers great enterprise level support and functionality, and alongside the other large enterprise options out there it was Spredfast's service levels and cost that really made the difference.

    July 03, 2018

    Hootsuite Pro Review: "Fast, Easy, Affordable, but with Limitations"

    Score 7 out of 10
    Vetted Review
    Verified User
    Review Source

    I love being able to create different streams of content to monitor, this feature of the dashboard is great for keeping an eye on multiple campaigns and types of accounts at once.

      July 03, 2018

      User Review: "The Benefits of Birdeye"

      Score 10 out of 10
      Vetted Review
      Verified User
      Review Source

      Birdeye is well suited for highlighting the positive comments that are made about your organization. It's also ideal for alerting you to potentially negative comments and gives you the option to control how they are viewed by the public. For example, you can set up parameters for highlighting the...

        June 28, 2018

        Hootsuite Pro Review: "Engage and interact successfully with a social marketing tool that actually plays well with others."

        Score 9 out of 10
        Vetted Review
        Verified User
        Review Source

        Hootsuite offers more social profiles and many more integration that both Buffer and Sprout Social. At the end of the day, it's the convenience of the extensive integration capabilities of well known services that make Hootsuite Pro an integral piece of our Marketing Technology stack.

          June 15, 2018

          User Review: "HeyOrca: A whaley good platform!"

          Score 8 out of 10
          Vetted Review
          Verified User
          Review Source

          We use HeyOrca to help a wide range of clients to manage our social media content creation. My clients love it because it is easy to use, view, comment and edit the social posts we create. I love it because it streamlines the content approval process and is easy for me to keep track of.

            June 11, 2018

            User Review: "Skyrocket Social with Spredfast"

            Score 10 out of 10
            Vetted Review
            Verified User
            Review Source

            I live on the platform daily to manage approvals, ensure our content is evenly distributed across channels, community management, and more. Previously I used Spredfast Experience at the Phoenix Suns (NBA) in the social media lounge to manage and monitor content during home games.

              June 07, 2018

              HeyOrca Review: "Great Social Media Management for Agencies!"

              Score 9 out of 10
              Vetted Review
              Verified User
              Review Source

              HeyOrca is used company-wide to manage social media content for several of our clients. We've integrated it into our creative and internal review process. It makes it easier to view the content/days/platforms all in one place. It also allows a single location for designers to put finished content,...

                May 21, 2018

                Buffer Review: "As simple and straightforward as it gets for social media scheduling"

                Score 8 out of 10
                Vetted Review
                Verified User
                Review Source

                We use Buffer for social media scheduling and management within my unit, as part of a shared account across several units in the organization. After our Hootsuite Enterprise contract ran out, we were looking for a cost-effective solution that could help with basic management of about 20 social...

                  April 27, 2018

                  AgoraPulse: "The best tool for moderating your social media campaigns. Hands down."

                  Score 10 out of 10
                  Vetted Review
                  Verified User
                  Review Source

                  AgoraPulse lets us easily moderate all our social media channels, paid and unpaid, into one easy to use space. We can easily assign people to certain comments and it allows us to cut through all the comments and messages to get to the important stuff. It makes moderation 10x more efficient and can...

                    April 26, 2018

                    Spredfast Review: "Thoughts on Experiences"

                    Score 9 out of 10
                    Vetted Review
                    Verified User
                    Review Source

                    Currently, CMT is just using the Experiences tool. We're using it for shoppable Instagram pages and getting ready to leverage the poll/live vote capabilities.

                      April 13, 2018

                      Social Studio Review: "Jack of all trades, master of none"

                      Score 6 out of 10
                      Vetted Review
                      Verified User
                      Review Source

                      If you're tasked with publishing content to social on behalf of your organization then this tool is certainly worth considering. You have quick and easy capability to schedule across multiple platforms with drag-and-drop simplicity. It ties into Salesforce's real strength of its CRM platform so you...

                        March 22, 2018

                        Review: "Getting to you know your business socially with Spredfast"

                        Score 10 out of 10
                        Vetted Review
                        Verified User
                        Review Source

                        Spredfast has played a hug role in our customer service and training strategies, as prior to obtaining the platform this data was attempted to be captured manually only to identify social site traffic. Since we have obtained the Spredfast platform, we are now able to capture a significant amount of...

                          March 14, 2018

                          Review: "Spredfast -- A social media arsenal in one elegant, streamlined platform"

                          Score 10 out of 10
                          Vetted Review
                          Verified User
                          Review Source

                          Spredfast has allowed us to have a greater pulse on the conversations surrounding our brand, and the desires of our customer base. This has in turn helped to inform our online messaging strategy and how to make it more effective/compelling.

                            June 27, 2018

                            AgoraPulse Review: "The best, well rounded product there is."

                            Score 10 out of 10
                            Vetted Review
                            Verified User
                            Review Source

                            We use AgoraPulse on our property to manage the social media accounts for a Doubletree hotel as well as our stand alone on property restaurant. It is also used to manage the LinkedIn account for our corporate office.

                              June 21, 2018

                              Review: "Hootsuite Pro: The Social Media Manager's Friend"

                              Score 8 out of 10
                              Vetted Review
                              Verified User
                              Review Source

                              I use HootSuite Pro on behalf of my clients to post to their various social media outlets. It allows me to generate multiple posts in one location. It also allows me to effectively pre-schedule social media posts days, weeks, or even months ahead of time. It also allows me to monitor their social...

                                June 20, 2018

                                Review: "HeyOrca has saved our team a lot of time"

                                Score 9 out of 10
                                Vetted Review
                                Verified User
                                Review Source

                                Our content team uses Hey Orca daily to create social and blog content for clients. It has made it extremely easy for clients to see and understand what social posts would look like before they approve it. It has also saved our content team a lot of time because social posts are automatically...

                                  June 19, 2018

                                  User Review: "Tailwind, ehhh but ahhhh!"

                                  Score 7 out of 10
                                  Vetted Review
                                  Verified User
                                  Review Source

                                  Tailwind is used to schedule pins to Pinterest. I'm a team of one so I use it to drive traffic to my website, mainly to get them to my profile and eventually my blog.

                                    February 16, 2018

                                    Review: "Buffer - great entry level social scheduling tool"

                                    Score 8 out of 10
                                    Vetted Review
                                    Verified User
                                    Review Source

                                    Buffer is NOT trying to be all things to all men in the way that many tools are. I think the approach of 'keeping it simple' means that it is attractive to many as a starting point. I recommend it to businesses just starting out with social schedule especially those with 10 or fewer employees or...

                                      June 11, 2018

                                      ScheduGram Review: "The only Instagram scheduler you will ever need"

                                      Score 10 out of 10
                                      Vetted Review
                                      Verified User
                                      Review Source

                                      We manage an active presence on several social media sites, but we do so with limited resources. Being able to schedule our content is an absolute must. When we first began using ScheduGram, they were the only (legal) vendor on the market who provided the ability to schedule content for Instagram,...

                                        June 07, 2018

                                        NapoleonCat.com Review: "Great for multi-hashtag search"

                                        Score 4 out of 10
                                        Vetted Review
                                        Verified User
                                        Review Source

                                        We used NapoleanCat because it offered the ability to search for two posts containing two specific hashtags to manage a user engagement contest. A feature not allowed in the native Instagram interface.

                                          June 06, 2018

                                          Review: "AgoraPulse - Must have for any business!"

                                          Score 9 out of 10
                                          Vetted Review
                                          Verified User
                                          Review Source

                                          AgoraPulse is fantastic for social listening, particularly as you can add different folders for specific social profiles in your business. I really love the Inbox Zero feature as every day I can be sure we have captured all mentions of our company and we can escalate it as needed. The tagging...

                                            June 04, 2018

                                            Sprout Social Review: "Solid entry-level product for social media management"

                                            Score 8 out of 10
                                            Vetted Review
                                            Verified User
                                            Review Source

                                            Sprout Social is being used by one person within our organization's Communications department. I implemented Sprout hoping to streamline our social media efforts and manage all of our organization's social media platforms from one place. I currently have two Facebook accounts, one Twitter account,...

                                              June 04, 2018

                                              Spredfast Review: "Spred the word"

                                              Score 9 out of 10
                                              Vetted Review
                                              Verified User
                                              Review Source

                                              I work at the NFL, and I manage the relationship between Spredfast and 32 clubs. The League along with all 32 clubs not only use Spredfast as our central social CMS, but for analytics/creative purposes as well.

                                                June 04, 2018

                                                Buffer Review: "Simple to Use"

                                                Score 7 out of 10
                                                Vetted Review
                                                Verified User
                                                Review Source

                                                Our marketing department was using Buffer to publish to social media! It helps our department run more efficiently and saves a lot of time publishing and developing content across platforms. It also provides helpful insights into analytics and what content our followers like the best and what we...

                                                  February 08, 2018

                                                  User Review: "Commun.It - worth a trial!"

                                                  Score 8 out of 10
                                                  Vetted Review
                                                  Verified User
                                                  Review Source

                                                  I like the ability to automate certain functions, as a social media agency this means the time spent managing client accounts is reduced but with no impact on quality of work.