Survey & Forms Building Tools

TrustRadius Top Rated for 2023

Top Rated Products

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1
Jotform

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and…

2
Hotjar

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers…

3
Mailchimp

Mailchimp is the email marketing and marketing automation platform. Most email marketing platforms tell you how your campaigns perform, but Mailchimp goes a step beyond and tells you why by analyzing the data from half a billion emails sent through the platform every day to offer…

All Products

(101-125 of 468)

101
SelectSurvey.NET

SelectSurvey.net provides survey creation and hosting solutions scalable to the enterprise level.

102
Engageform by 4screens

Engageform is an interactive content creation platform. Users can quickly create viral quizzes, surveys and polls. Users can also generate leads, drive social traffic to their website and get feedback from their customers. According to the vendor, users can also create Buzzfeed like…

103
Pulse Insights

Pulse Insights' micro survey platform is designed to help clients get instant insights from their web and mobile properties in order to continuously improve. The vendor’s value proposition is that embedded, in-page micro surveys attract high response rates, actionable responses, and…

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104
Retensa TalentPulse

New York-based Retensa offers employee surveys under the name TalentPulse.

105
Verbate
0 reviews

Verbate is a video survey platform. This solution enables survey respondents to film their answers or tasks using their smartphone video - thus capturing visual tasks, emotive responses. Users can also add customer and team videos to their surveys or create stand alone video surveys.…

106
know'N'act
0 reviews

know'N'act is a mobile customer engagement platform which provides a channel for receiving real-time location-specific feedback, from the company of the same name headquartered in Seattle, Washington.

107
ListenPort
0 reviews

ListenPort (formerly Critic Mania) is a mobile customer feedback management system. It allows companies to engage with customers and gather feedback via SMS.

108
Opinsta
0 reviews

Opista is a customer experience management solution. It focuses on collecting customer data and feedback. The platform organizes this information to provide a complete single customer view, fuel personalisation, and drive brand strategy around actionable data. Users can unify and…

109
Ungapped
0 reviews

Ungapped is a platform for email marketing, invitations, surveys, signup forms, and text messages. Users can create mailings, newsletters and invitations. This solution includes ready to use templates, and has a drag and drop editing tool. The survey tool allows users to produce…

110
AMP: Attachment Motivation Performance

AMP aims to provide organizations with the information they need to create a high performing team or organization. The vendor accomplishes this by analyzing an organization on over 40 key stressors, to determine precisely what is happening across an organization - from the department…

111
SmartSurvey
0 reviews

With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via an online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most – clients, partners, patients, students and suppliers. SmartSurvey…

112
Zugata
0 reviews

Zugata is a continuous feedback application that aims to displace traditional employee performance reviews. So far, the tool is being used by 400+ companies. Features include 360-degree feedback, skill development and improvement tracking, social connections for personal improvement,…

113
NAVIK ConceptAI

NAVIK ConceptAI is an AI enabled rapid concept testing tool for marketers and researchers. Guided research design, easy panel selection, and advanced analytics provide clear Go / No Go results.

114
Interlace Health

Interlace Health (formerly FormFast) is an eForms, eSignature, and workflow automation system for the healthcare industry. It allows users to standardize data capture and document handling procedures, with the goal of increasing operational efficiency at hospitals.

115
InfoScout OmniPanel

Numerator offers InfoScout OmniPanel for retailers, allowing surveys for customer satisifaction, sale or promo research, brand and new product research, and other topics which may benefit from behavior triggered segmented customer surveys.

116
Collect
0 reviews

Collect is a mobile based data collection and analysis platform, which is used by organizations in 50+ countries for a number of field data collection activities including face-to-face interviews, store audits, opinion polls, exit interviews, consumer research, mystery shopping and…

117
Netigate
0 reviews

Netigate is an online survey software focused on assisting users with customer satisfaction, employee engagement, and market research. According to Netigate, their survey platform is trusted by 3,500 of the world's leading brands—such as Electrolux, Ericsson, Vodafone, E.ON, DB…

118
Survio
0 reviews

Survio, a company in the Czech Republic, provides a free tool for building online survey. The vendor states the product provides plenty of ready-made survey templates, layouts and styles, and that the user can create a new survey with professional content in a few clicks. Users can…

119
Zurvey.io
0 reviews

Zurvey.io is presented by the vendor, Neticle, as a professional survey creator and customer review analyzer. According to Neticle, Zurvey.io has analyzed and quantified 14.7 million pieces of feedback for more than 170 clients.

120
Insocial - Feedback Solutions

Measure moments that matter Insocial provides multiple ways of gathering feedback via different survey skins (surveys designed for any device) and invite methods across different channels (such as email, SMS, livechat, social media and even chatbots. With business rules and a connection…

121
Global Patron
0 reviews

GlobalPatron is a no-code Universal Form Builder designed to enable customers to create powerful and unique forms in almost any style or UX. The platform is intended to be Universal, and encompasses the feature sets of numerous competing products within it. For example GlobalPatron…

122
PeerAssist
0 reviews

PeerAssist in Columbus offers software to help construction companies track and manage out-of-scope work. Their eforms for construction aim to decrease cost for managing paper forms in construction, ensure no forms or requests are ever lost, track progress on T&M work, and improve…

123
IdSurvey
0 reviews

IdWeb is a tech provider for market research operating since 2002. Their product, IdSurvey, is a multi-mode professional survey software specialized in telephone (CATI) methodology that also manages web (CAWI) and face-to-face (CAPI), all in a clean and modern interface. It is available…

124
People Element

People Element helps users act with confidence to improve the work experience for employees and improve productivity, retention, and engagement. Their employee experience and engagement solution gives users an enduring capability to understand people and take the right actions to…

125
ViewPoint Wave

ViewPoint Wave with Touchless Technology Touchless feedback to help users with the goal of reducing Covid infection concerns.Battery Operated, Plug and play ready The Wave helps users collect feedback.Designed to maximize response volume The Wave supports quick, high volume feedback…

Learn More About Survey & Forms Building Tools

What are Survey and Forms Building Tools?

For businesses, online surveys can provide important feedback for various insights including customer satisfaction, product reviews, and recommendations. Most survey tools support the creation of online surveys. Some tools also support paper surveys with a ‘print’ option. Advanced survey tools include the creation and deployment of phone surveys. All formats include a collection mechanism for response data.

Survey tools allow users to create and distribute surveys, where they can then collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms, with tools such as advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on survey creation and response, which users can then use other data input resources to complete the review process.

Survey and Forms Building Tools Features

Most Survey and Forms Building Tools have the following features:

  • Manage multiple users and user roles
  • Maintain survey ownership
  • Manage response data permissions
  • Multiple choice
  • Data governance
  • Checkboxes
  • Sliding scale
  • Ratings
  • Matrix questions
  • Open-ended free responses
  • Template customization
  • Notifications and alerts (triggered by responses or opt-outs)
  • Scheduling for survey publication and closure
  • Follow-up emails to respondents
  • Integration with other platforms (i.e., social media and CRM)

Survey and Forms Building Tools Comparison

Before purchasing Survey and Forms Building Tools, buyers should consider the following factors:

Use Case: Businesses should consider a platform that best fits the type of survey they’re trying to conduct (i.e., CSAT surveys, employee feedback surveys (360 Degree feedback), marketing surveys, or research studies). Each of these surveys contains different features and layouts to optimize data collection. Choosing the wrong template for the data they’re trying to collect, there may be a negative impact the effectiveness of their survey. Software capacity for cross-channel distribution should also be considered.

Data Export: If a business already has pre-compiled data they want to be considered in a survey they’re running, they should consider a vendor that offers enhanced export support from third–party sources. For businesses that conduct in-person and online surveys, this is an imperative feature to be included to save time and money while collecting and analyzing data.

Crowdsourcing Capabilities: This is an important feature to consider for users that lack access to a pre-established mailing list or customer. For an additional fee, organizations can pay for a survey vendor to access their survey pool, with a view towards growing their user base.

Survey Logic: Survey logic features allow users to set up custom question pathways. This helps users segment respondents in analysis. It also personalizes surveys based on contextual information from the respondent. Examples of survey logic include:

  • Conditional questions
  • Question branching
  • Randomization
  • Quesiton piping

Different tools support different types of logic and to varying levels of complexity.

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Pricing Information

Survey tools are usually priced based on the number of respondents and analytics capabilities in a subscription model. At the basic level, survey tools can be completely free, which works for smaller audiences and small-scale surveys. Paid survey platforms start at around $15/mo, covering up to 1,000 respondents and basic reporting, with pricing running as high as 400 dollars per month. This price level typically includes data export, integrations, and analytics, in addition to a far greater number of respondents.

More Resources

More resources are available on the TrustRadius Buyer and Vendor Blogs:

An online survey is a questionnaire that people can complete over the Internet.

Online surveys are typically created as Web forms. Answers are then stored in a database. Statistical software can provide analytics based on the answers.

Survey tools let users create and distribute surveys. From there, users can collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms. These tools include advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on the survey creation and response. Users can then use other resources (like Excel) to complete the review process.

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Frequently Asked Questions

What do Survey and Forms Building Tools do?

Survey and Forms Building Tools provide organizations with the ability to create survey and questionnaire forms and receive feedback on a variety of business aspects such as customer satisfaction and product reviews. Businesses can use this software by itself, or as an integration with other data collection platforms.

What are the benefits of using Survey and Forms Building Tools?

Survey and Form Building Tools provide important insight and feedback for businesses from their customer and client base. The data collected can be used to improve a variety of different business operations, promote employee and customer wellness, and find ways to reduce costs.

What are the best Survey and Forms Building Tools products?

The most popular Survey and Forms Building Tools include:

How much does Survey and Forms Building Tools cost?

Pricing for Survey and Form Building Tools is typically based on the number of respondents as well as analytics capabilities. Many open-source options are available that work for smaller audience bases and small-scale surveys. For paid survey platforms, monthly subscriptions range from $15 a month up to $400 a month.