Survey & Forms Building Tools

TrustRadius Top Rated for 2023

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Jotform

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and…

2
Hotjar

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers…

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Mailchimp

Mailchimp is the email marketing and marketing automation platform. Most email marketing platforms tell you how your campaigns perform, but Mailchimp goes a step beyond and tells you why by analyzing the data from half a billion emails sent through the platform every day to offer…

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126
Talent Voice
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TalentVoice is a platform that measures and enables improvement in employee engagement.TalentVoice captures employee sentiment through pulse and engagement surveys and employee voice by crowdsourcing employee opinions/ideas.This real-time gathering of insights not only helps drive…

127
Mercer Mettl 360View

Mercer | Mettl 360 View is a data-focused, cloud-based platform that enables organizations to conduct 360-degree feedback surveys. The tool enables organizations to gather holistic employee feedback from managers, peers, leaders, subordinates and clients, among other stakeholders.…

128
FormDesigner
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FormDesigner is a web form builder that allows users to create surveys, quizzes, tests, calculators, online entry forms and any other web forms, without the help of a designer or programmer. FormDesigner is presented as a solution for creating both simple and very complex forms,…

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129
Meetback
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Meetback is a simple tool that aims to improve meetings. You can either request feedback on the meeting you have created and measure various attributes (e.g., efficiency, duration, usefulness, etc.) or send anonymous feedback on meetings attended, e.g., to state you were not happy…

130
Assess360
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Assess360, from CENTRL, is a assessment automation software, designed to streamline due diligence work and risk assessments and transform a practice to serve more clients within a cloud platform. It enables users to identify, analyze, and mitigate risks with transparency and control.…

131
Knackly
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Knackly is the eponymous a document automation solution from the company in Salt Lake City, offering: • Capture the expert knowledge behind business transactions • Gather and refine data from sources inside and outside an organization • Generate contracts, emails or other documents…

132
MightyForms
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MightyForms is a web form builder that enables users to create forms from PDF, template, or scratch. Boasts a drag and drop interface, thousands of integrations. INTEGRATIONS:WebhooksAutomation - Zapier, OneSaaSPayments - PayPal, Authorize.net, StripeCRM - Salesforce, Hubspot,…

133
SurveyCTO
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SurveyCTO is a secure, and scalable mobile data collection platform for researchers and professionals working in offline settings, from Dobility headquartered in Cambridge, MA.

134
Magpi
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Magpi, from the company of the same name, is a user-configurable, no-code, mobile forms system that lets users in the field to collect and visualize data by app, SMS, or IVR.

135
Prestavi
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Prestavi enables customers, vendors and employees to follow business processes in a step by step format. The user can create custom workflows with a drag and drop editor. Prestavi is designed to help the user guarantee that customers, vendors and employees always goes through the…

136
systems@work
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systems@work is a European provider of Expense Management, Time Recording, PSA & Workflow systems headquartered in London. Its clients range from small 10 user start-up’s to international conglomerates with thousands of employees.

137
X-CELERATE eForms

Providing a frictionless new business account opening experience is essential to inspiring customer confidence and reducing onboarding time and costs. Xoriant’s X·CELERATE eForms is an AI/ ML-based, that streamlines account opening processes with customizable electronic forms that…

138
KingsleySurveys by Grace Hill

KingsleySurveys engage residents, employees and prospects, turning key insights into operational actions. This is to enable owners and operators of multifamily properties to retain and attract residents, reduce employee turnover and strengthen community reputation.

139
CheckMarket
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CheckMarket (formerly Promoter.io) by Medallia helps companies understand the voice of the customer​ by enabling them to build, launch, measure, engage, and take action on Net Promoter campaigns. It offers a web based platform to build and manage campaigns that can be used to collect…

140
Pointel Survey360

Pointel Survey360 enables users to create and conduct surveys to obtain customer feedback and capture customer experience data. This supports the acquisition of truthful, in-depth information on customer expectations and contact center operations that can be analyzed quickly and…

141
SurveyVista
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Build corporate branded, mobile-friendly, dynamic surveys and forms using point and click configurations & WYSIWYG Form Builder. Configurable scoring engine to turn surveys & forms into quizzes, questionnaires, checklists, and assessments such as Healthcare checklists, Lead…

142
Simplesat
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Simplesat is a survey tool and customer feedback management platform built to give insights used to make real improvements to customer service, boost team morale, and generate more reviews. Simplesat surveys can integrate with helpdesks, CRMs, or email service providers. Simplesat…

143
SurveyMonkey Enterprise

SurveyMonkey Enterprise is an enterprise feedback management solution, designed to make feedback part of everyday business intelligence. It is used to: Manage and track user activity - Set up and manage organizational policies through a centralized admin dashboard, global features…

144
6Q.io
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6Q is an employee pulse survey software solution designed to help improve employee retention and engagement, from Zipline.io headquartered in Melbourne.

145
Ellis Partners Employee & Resident Surveys

Ellis Partners headquartered in Irving offers a variety of resident and employee survey solutions, used in multi-family property management.

146
J Turner Research Surveys

J Turner Research is a full-circle online reputation management firm headquartered in Houston, Texas, offering an online reputation management platform for multi-family property management and leasing entities.

147
Eyerys
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A VOC software, Eyerys is a customer feedback solution for contact centres, and end-to-end customer experience programmes. It is offered by Smoke Customer Intelligence, a company that works with executives, managers and leaders to craft improved customer experience and measure objective…

148
Entropik Affect Lab

Affect Lab enables users to leverage behavioral insights so that they can learn about the subconscious preferences of audience and deliver experiences that connect emotionally with consumers. AffectLab is a SaaS-based Emotion Insights Platform allowing brands, agencies, advertisers…

149
SurveyHero
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SurveyHero is a online survey creation tool that was released in 2015 and created by enuvo GmbH in Switzerland. It supports multiple choice, drop-down choice, custom and long-form question answers (in any language), and related features.

150
On2Air
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Openside Studios headquartered in Provo provides premium solutions for Airtable to enhance the Airtable experience, including services and products for those using Airtable. Their On2Air product suite provides tools to enhance what is possible with Airtable.

Learn More About Survey & Forms Building Tools

What are Survey and Forms Building Tools?

For businesses, online surveys can provide important feedback for various insights including customer satisfaction, product reviews, and recommendations. Most survey tools support the creation of online surveys. Some tools also support paper surveys with a ‘print’ option. Advanced survey tools include the creation and deployment of phone surveys. All formats include a collection mechanism for response data.

Survey tools allow users to create and distribute surveys, where they can then collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms, with tools such as advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on survey creation and response, which users can then use other data input resources to complete the review process.

Survey and Forms Building Tools Features

Most Survey and Forms Building Tools have the following features:

  • Manage multiple users and user roles
  • Maintain survey ownership
  • Manage response data permissions
  • Multiple choice
  • Data governance
  • Checkboxes
  • Sliding scale
  • Ratings
  • Matrix questions
  • Open-ended free responses
  • Template customization
  • Notifications and alerts (triggered by responses or opt-outs)
  • Scheduling for survey publication and closure
  • Follow-up emails to respondents
  • Integration with other platforms (i.e., social media and CRM)

Survey and Forms Building Tools Comparison

Before purchasing Survey and Forms Building Tools, buyers should consider the following factors:

Use Case: Businesses should consider a platform that best fits the type of survey they’re trying to conduct (i.e., CSAT surveys, employee feedback surveys (360 Degree feedback), marketing surveys, or research studies). Each of these surveys contains different features and layouts to optimize data collection. Choosing the wrong template for the data they’re trying to collect, there may be a negative impact the effectiveness of their survey. Software capacity for cross-channel distribution should also be considered.

Data Export: If a business already has pre-compiled data they want to be considered in a survey they’re running, they should consider a vendor that offers enhanced export support from third–party sources. For businesses that conduct in-person and online surveys, this is an imperative feature to be included to save time and money while collecting and analyzing data.

Crowdsourcing Capabilities: This is an important feature to consider for users that lack access to a pre-established mailing list or customer. For an additional fee, organizations can pay for a survey vendor to access their survey pool, with a view towards growing their user base.

Survey Logic: Survey logic features allow users to set up custom question pathways. This helps users segment respondents in analysis. It also personalizes surveys based on contextual information from the respondent. Examples of survey logic include:

  • Conditional questions
  • Question branching
  • Randomization
  • Quesiton piping

Different tools support different types of logic and to varying levels of complexity.

Start a Survey and Forms Building Tools comparison here

Pricing Information

Survey tools are usually priced based on the number of respondents and analytics capabilities in a subscription model. At the basic level, survey tools can be completely free, which works for smaller audiences and small-scale surveys. Paid survey platforms start at around $15/mo, covering up to 1,000 respondents and basic reporting, with pricing running as high as 400 dollars per month. This price level typically includes data export, integrations, and analytics, in addition to a far greater number of respondents.

More Resources

More resources are available on the TrustRadius Buyer and Vendor Blogs:

An online survey is a questionnaire that people can complete over the Internet.

Online surveys are typically created as Web forms. Answers are then stored in a database. Statistical software can provide analytics based on the answers.

Survey tools let users create and distribute surveys. From there, users can collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms. These tools include advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on the survey creation and response. Users can then use other resources (like Excel) to complete the review process.

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Frequently Asked Questions

What do Survey and Forms Building Tools do?

Survey and Forms Building Tools provide organizations with the ability to create survey and questionnaire forms and receive feedback on a variety of business aspects such as customer satisfaction and product reviews. Businesses can use this software by itself, or as an integration with other data collection platforms.

What are the benefits of using Survey and Forms Building Tools?

Survey and Form Building Tools provide important insight and feedback for businesses from their customer and client base. The data collected can be used to improve a variety of different business operations, promote employee and customer wellness, and find ways to reduce costs.

What are the best Survey and Forms Building Tools products?

The most popular Survey and Forms Building Tools include:

How much does Survey and Forms Building Tools cost?

Pricing for Survey and Form Building Tools is typically based on the number of respondents as well as analytics capabilities. Many open-source options are available that work for smaller audience bases and small-scale surveys. For paid survey platforms, monthly subscriptions range from $15 a month up to $400 a month.