Survey & Forms Building Tools

TrustRadius Top Rated for 2023

Top Rated Products

(1-3 of 3)

1
Jotform

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and…

2
Hotjar

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers…

3
Mailchimp

Mailchimp is the email marketing and marketing automation platform. Most email marketing platforms tell you how your campaigns perform, but Mailchimp goes a step beyond and tells you why by analyzing the data from half a billion emails sent through the platform every day to offer…

All Products

(76-100 of 468)

76
Altova SurveyMaker

Altova SurveyMaker aims to make it fast and easy to design professional surveys on many devices: iPhone, iPad, Android phone, Windows computer, or any web browser.

77
Perceptyx

Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so…

78
LimeSurvey

LimeSurvey, a German company, offers their open source survey software, available with paid hosted and premium editions.

Explore recently added products

79
Intouch Insight

Intouch Insight offers a portfolio of customer experience management (CEM) products and services that promise to help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch was founded in 1992 and works with over 300 brands…

80
InMoment XI Platform

InMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company.

81
SurveyLab

SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms.The product has been in the market for 10 years.The vendor says their distinguishing feature…

82
Appsmith

Appsmith is an open source framework to build admin panels, CRUD apps and workflows.

83
Sawtooth Lighthouse Studio

Sawtooth Software headquartered in Provo offers the Lighthouse Studio survey research tool as an advanced platform for Conjoint Analysis and MaxDiff. With it, users can create balanced experimental designs hand-in-hand with traditional survey questions.

84
Documate

Documate is a document automation software company headquartered in San Francisco that enables users to turn frequently used templates into intelligent workflows and client-facing legal applications.

85
Pabbly Plus

Pabbly is an software solution for online forms, subscription billing and email marketing solution, from Magnet Brains in Bhopal. Pabbly Plus is an all-in-one package that combines Pabbly's individual capabilities into a single product.

86
Gravity Forms

Gravity Forms from Rocketgenius is a form builder plugin on WordPress used to add a survey feature to websites.

87
MarketTools
0 reviews

88
ManyContacts
0 reviews

ManyContacts is an attention-grabbing contact form sitting on top of your website that converts visitors into leads. It helps at freelancers and SMBs get more leads, bloggers grow their email list and e-Commerce owners sell more products. The bar is currently installed on more…

89
iPerceptions
0 reviews

iPerceptions is a global leader in Voice of the Customer and audience solutions that are designed to help the world's most respected brands become customer-centric organizations. iPerceptions’ Enterprise-Class Customer Analytics platform collects, analyzes and predicts customer feedback…

90
Inqwise
0 reviews

91
Opinurate
0 reviews

Opinurate software is used by major brands and SMEs to capture multi-channel customer feedback (web, email, SMS and more) with industry and role-specific dashboard reporting to identify trends and pro-actively manage customer experience.

92
Blue People Insights Platform

All feedback data in one place - Automates central and major feedback processes The Blue People Insights Platform is a solution designed to support data-driven decisions at all levels of an organization. Blue is built to support important feedback processes, including course evaluations,…

93
Survey Rocket for SugarCRM

AppJetty's Survey Rocket for SugarCRM is a plugin built to create customized customer survey templates to generate customer feedback.

94
Enalyzer
0 reviews

Enalyzer is a fully responsive web app. The vendor says their solution is built on the design principles of minimalism, simplicity, and aesthetics. The vendor’s value proposition is that the noted clean interface enhances usability both for the user creating the survey and the respondent…

95
MyFeelBack
0 reviews

MyFeelBack is a survey software with customer relationship management and marketing integrations.

96
Obsurvey
0 reviews

Obsurvey is a cloud-based survey solution that provides users with a robust analytics platform to augment the surveys, polls, and forms.

97
Proved.
0 reviews

Proved.co is an online survey software platform that conducts tester targeting and sourcing for clients along with dynamic dashboard capability.

98
Surveypal
0 reviews

Surveypal is a drag-and-drop survey software with key capabilities such as collaboration, integrations with third-party applications like the Microsoft Office Suite, Google Drive, and Salesforce, and mobile accessibility.

99
TallySpace
0 reviews

TallySpace is a poll building software deployed via browser and text message with an instant results dashboard.

100
MyTaskHelper
0 reviews

MyTaskHelper is a relational database software solution offered by MyTaskHelper.

Learn More About Survey & Forms Building Tools

What are Survey and Forms Building Tools?

For businesses, online surveys can provide important feedback for various insights including customer satisfaction, product reviews, and recommendations. Most survey tools support the creation of online surveys. Some tools also support paper surveys with a ‘print’ option. Advanced survey tools include the creation and deployment of phone surveys. All formats include a collection mechanism for response data.

Survey tools allow users to create and distribute surveys, where they can then collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms, with tools such as advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on survey creation and response, which users can then use other data input resources to complete the review process.

Survey and Forms Building Tools Features

Most Survey and Forms Building Tools have the following features:

  • Manage multiple users and user roles
  • Maintain survey ownership
  • Manage response data permissions
  • Multiple choice
  • Data governance
  • Checkboxes
  • Sliding scale
  • Ratings
  • Matrix questions
  • Open-ended free responses
  • Template customization
  • Notifications and alerts (triggered by responses or opt-outs)
  • Scheduling for survey publication and closure
  • Follow-up emails to respondents
  • Integration with other platforms (i.e., social media and CRM)

Survey and Forms Building Tools Comparison

Before purchasing Survey and Forms Building Tools, buyers should consider the following factors:

Use Case: Businesses should consider a platform that best fits the type of survey they’re trying to conduct (i.e., CSAT surveys, employee feedback surveys (360 Degree feedback), marketing surveys, or research studies). Each of these surveys contains different features and layouts to optimize data collection. Choosing the wrong template for the data they’re trying to collect, there may be a negative impact the effectiveness of their survey. Software capacity for cross-channel distribution should also be considered.

Data Export: If a business already has pre-compiled data they want to be considered in a survey they’re running, they should consider a vendor that offers enhanced export support from third–party sources. For businesses that conduct in-person and online surveys, this is an imperative feature to be included to save time and money while collecting and analyzing data.

Crowdsourcing Capabilities: This is an important feature to consider for users that lack access to a pre-established mailing list or customer. For an additional fee, organizations can pay for a survey vendor to access their survey pool, with a view towards growing their user base.

Survey Logic: Survey logic features allow users to set up custom question pathways. This helps users segment respondents in analysis. It also personalizes surveys based on contextual information from the respondent. Examples of survey logic include:

  • Conditional questions
  • Question branching
  • Randomization
  • Quesiton piping

Different tools support different types of logic and to varying levels of complexity.

Start a Survey and Forms Building Tools comparison here

Pricing Information

Survey tools are usually priced based on the number of respondents and analytics capabilities in a subscription model. At the basic level, survey tools can be completely free, which works for smaller audiences and small-scale surveys. Paid survey platforms start at around $15/mo, covering up to 1,000 respondents and basic reporting, with pricing running as high as 400 dollars per month. This price level typically includes data export, integrations, and analytics, in addition to a far greater number of respondents.

More Resources

More resources are available on the TrustRadius Buyer and Vendor Blogs:

An online survey is a questionnaire that people can complete over the Internet.

Online surveys are typically created as Web forms. Answers are then stored in a database. Statistical software can provide analytics based on the answers.

Survey tools let users create and distribute surveys. From there, users can collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms. These tools include advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on the survey creation and response. Users can then use other resources (like Excel) to complete the review process.

Related Categories

Frequently Asked Questions

What do Survey and Forms Building Tools do?

Survey and Forms Building Tools provide organizations with the ability to create survey and questionnaire forms and receive feedback on a variety of business aspects such as customer satisfaction and product reviews. Businesses can use this software by itself, or as an integration with other data collection platforms.

What are the benefits of using Survey and Forms Building Tools?

Survey and Form Building Tools provide important insight and feedback for businesses from their customer and client base. The data collected can be used to improve a variety of different business operations, promote employee and customer wellness, and find ways to reduce costs.

What are the best Survey and Forms Building Tools products?

The most popular Survey and Forms Building Tools include:

How much does Survey and Forms Building Tools cost?

Pricing for Survey and Form Building Tools is typically based on the number of respondents as well as analytics capabilities. Many open-source options are available that work for smaller audience bases and small-scale surveys. For paid survey platforms, monthly subscriptions range from $15 a month up to $400 a month.