Best System Monitoring Software27System Monitoring Software continually watches websites' and applications' uptime and provide alerts when uptime becomes downtime. Beyond their basic function they often perform load testing (i.e. how much activity can a service manage at once), root cause analysis (i.e. what happened to cause issues), user monitoring (website visitor data is tracked for knowledge and analysis) and may be bundled into a larger suite of software for monitoring a network, servers, or managing IT assets.IBM Cloud Availability Monitoring1https://media.trustradius.com/product-logos/BH/DH/46HQT7NQ0R4T-180x180.JPEGDotcom-Monitor BrowserView Monitoring2https://media.trustradius.com/product-logos/Da/jU/IR8CFJ7LM1KT.pngUnitas Atlas3https://media.trustradius.com/vendor-logos/MP/ES/UI7UKXXR96KG-180x180.JPEGInfrared3604https://media.trustradius.com/product-logos/g8/pD/RKAJ3JH48UUC.jpegSiteoscope.com5https://media.trustradius.com/vendor-logos/im/X5/CTZBLVKTSOFC-180x180.JPEGEMC Unified Infrastructure Manager6https://media.trustradius.com/vendor-logos/xW/Gb/SGTVSU5KIT5G-180x180.JPEGCitrix Intelligent Traffic Management (formerly Cedexis)7https://media.trustradius.com/vendor-logos/Ce/ZX/RZV2INTONF39-180x180.JPEG

System Monitoring Software

Best System Monitoring Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

System Monitoring Software Overview

What is System Monitoring Software?

Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).


These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.


Additionally, system monitoring software is used for:

  • Taking hardware and software inventory

  • Configuration management

  • Patch management

  • Security management (such as virus and spam filters)

  • Backup and restore capabilities

As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.

Remote Monitoring and Management (RMM) Software

RMM software is a network monitoring application that service providers offer to maintain their customer’s IT systems. RMM tools fit under the System Monitoring Software umbrella, however, they differ from other products in this category along one key dimension.


As its name suggests, RMM software is operated remotely from the system that it is monitoring. This allows companies to outsource the task of tracking IT system performance to a service provider. Companies need only download ‘agent software’ onto the devices being monitored and the third party providers will collect and analyze the data.


Other non-RMM tools can be installed on-premise, or directly onto the devices they will be monitoring. As the trend of providing software via cloud technology continues to intensify, RMM software will likely become even more popular.

System Monitoring Software Features & Capabilities

Although individual products may have a different range of capabilities, these are some common system monitoring software features:

Monitoring

  • Remote monitoring

  • Network device monitoring

  • Multiple server monitoring

  • Multi-device monitoring

  • Automated alerts and notifications

Management Tasks

  • Patch Management

  • Service configuration management

  • Software and hardware inventory

  • Policy-based automation

Reporting

  • Performance data reports

  • Customizable reporting

  • Data visualization

  • Risk analysis

Security

  • Data backup and recovery

  • Antivirus and malware management

  • Administrative access control

System Monitoring Software Comparison

When considering different system monitoring tools, consider the following aspects of each product offering.
  1. Specific Features: System monitoring tools include features that cover a wide variety of tasks, including network monitoring and application monitoring. If your organization has specific needs in one of those two areas, closely consider how robust each system monitoring tool is in those areas. For some businesses, it may be ideal to use a fully-featured application monitoring tool or application monitoring tool.

  2. Deployment: System monitoring tools and RMM software can be deployed on-premise, on the cloud, or in a hybrid fashion. RMM software is usually cloud-based, while system monitoring tools can be deployed on-premise. When comparing system monitoring tools, consider what deployment is ideal for your business and what tools can provide that deployment.

  3. Security: System monitoring tools often come with security features like data backup and antivirus management. Not all system monitoring tools offer the same degree of protection. If your IT system contains sensitive data, consider system monitoring options with stronger security features.

Pricing Information

System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.


Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.

System Monitoring Products

Listings (51-57 of 57)

We don't have enough ratings and reviews to provide an overall score.

Unitas Atlas is a hybrid cloud and system monitoring solution provided as a standalone service or available as an add-on for customers of Unitas Global's infrastructural services.

We don't have enough ratings and reviews to provide an overall score.

Infrared360 from Avada Software in New Jersey is an application performance management solution, and middleware.

We don't have enough ratings and reviews to provide an overall score.

Siteoscope enables users to see the big picture of their website’s performance. The all-in-one tool is designed to make users better informed on how to improve and optimize their site. Some key features include: Google Analytics Integration, Keyword Monitoring, Social Media Activity, Competitor Trac…

TrustRadius Top Rated for 2019

2019 Top Rated System Monitoring Software

There are plenty of options out there, but here's our shortlist of the best System Monitoring Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.