System Monitoring Software
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System Monitoring Software TrustMap
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What is System Monitoring Software?
Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).
These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.
Additionally, system monitoring software is used for:
Taking hardware and software inventory
Security management (such as virus and spam filters)
Backup and restore capabilities
As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.
System Monitoring Software Features & Capabilities
Although individual products may have a different range of capabilities, these are some common system monitoring software features:
Network device monitoring
Multiple server monitoring
Automated alerts and notifications
Service configuration management
Software and hardware inventory
Performance data reports
Data backup and recovery
Antivirus and malware management
Administrative access control
System Monitoring Software ComparisonWhen considering different system monitoring tools, consider the following aspects of each product offering.
Specific Features: System monitoring tools include features that cover a wide variety of tasks, including network monitoring and application monitoring. If your organization has specific needs in one of those two areas, closely consider how robust each system monitoring tool is in those areas. For some businesses, it may be ideal to use a fully-featured application monitoring tool or application monitoring tool.
Deployment: System monitoring tools and RMM software can be deployed on-premise, on the cloud, or in a hybrid fashion. RMM software is usually cloud-based, while system monitoring tools can be deployed on-premise. When comparing system monitoring tools, consider what deployment is ideal for your business and what tools can provide that deployment.
Security: System monitoring tools often come with security features like data backup and antivirus management. Not all system monitoring tools offer the same degree of protection. If your IT system contains sensitive data, consider system monitoring options with stronger security features.
System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.
Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Microsoft Endpoint Manager, combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr with the mobile device management application Microsoft Intune, is presented as a unified endpoint management option. The former Microsoft Intune…
Atera is an all-in-one Remote IT Monitoring and Management (RMM) & PSA software that aims to streamline IT services for a flat rate that includes unlimited devices. Geared for small to midsize MSPs and IT service providers, Atera’s fully integrated IT automation and remote monitoring…
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers…
Barracuda Managed Workplace (acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system…
Redgate’s SQL Monitor helps teams looking after SQL servers be more proactive. SQL Monitor enables monitoring environments custom to the user’s SQL server to recognize issues before they impact users. It supports monitoring on-premises and cloud-based servers from a single interface.…
TeamViewer Web Monitoring (formerly Monitis) is a cloud-based website performance monitoring platform. It utilizes Real User Monitoring to measure a variety of metrics for website performance and health and send alerts when performance thresholds are crossed. The solution also provides…