Are You Top Rated? Here’s What You Need to Know About TrustRadius 2020 Top Rated Awards

December 30th, 2019

Updated on April 29, 2020

Top Rated awards showcase today’s best products based solely on user feedback and satisfaction scores. Real customer experiences determine the winners – and that’s what buyers care about.

Top Rated Awards correlate strictly to what verified buyers say about your product – not analyst opinion or status as a TrustRadius customer. This unbiased recognition of the best B2B technology makes these awards so trustworthy in the eyes of buyers.

What does it take to be Top Rated?

Three key data points form the Top Rated methodology:

  1. Rating. Products must have a trScore of 7.5 or above. 
  2. Recency. Products must have 10 or more new or updated reviews in the past 12 months.
  3. Relevancy. In addition to being on the category TrustMap, products must receive at least 1.5% of the traffic volume in that category.

As a vendor, the best way to impact your chance of being Top Rated is to make sure you meet these requirements. Driving high-quality reviews helps your company stand out.

For tips and templates for driving reviews, you can download the Definitive Guide to B2B Reviews. You can also talk to our team about our Review Management Program and how our experts can help you quickly scale your review presence.

2020 Top Rated Awards schedule

Top Rated Awards will be given to the most trusted B2B products in 100+ categories in 2020. There are three waves of announcements. It may be helpful to use the find command (Control+F on Windows, Command+F on Mac) to search for your category.

The requirements deadline specifies when you need to meet the three methodology components fulfilled. The award announcement specifies when the 2020 Top Rated Awards will be published.

Requirements deadline: March 1, 2020

Award announcement: March 18, 2020

Requirements deadline: April 1, 2020

Award announcement: April 22, 2020

Requirements deadline: May 1, 2020

Award announcement: May 20, 2020

Requirements deadline: June 1, 2020

Award announcement: June 24, 2020

Updated: We will be extending awards into software categories without TrustMaps. If you are in a category that does not have a TrustMap you can still qualify for a 2020 Award. Deadlines for categories without TrustMaps are June 1st and will be announced on June 24th.

Have any questions about 2020 Top Rated Awards? Contact us for more information.