Workforce Management Software

Top Rated Workforce Management Products

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Workforce Management Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Workforce Management Software Overview

What is Workforce Management (WFM) Software?

Workforce Management Software is concerned with scheduling and tracking the workforce. The goal is to distribute and allocate workers in the most effective and efficient way. This is particularly important for organizations with shift workers, such as contact centers and service businesses.

WFM Software Features & Capabilities

Key features and capabilities include:

  • Time and attendance tracking

  • Labor scheduling

  • Compliance monitoring (e.g. with labor laws)

  • Leave management

  • Staffing optimization

  • Task management

  • Employee self-service, including time off requests and peer-to-peer shift trades

WFM software also occasionally includes payroll functionality.

Specialized WFM vs. HCM Suites

Some platforms in this category are point solutions that focus on scheduling, regulations, and staff optimization. Others are broader Human Capital Management (HCM) suites with strong workforce management capabilities, such as Kronos Workforce Ready and Workforce Central, UltiPro, and Ceridian Dayforce HCM. The Kronos product family started as a time tracking solution—a typical trajectory for WFM software.


Industry Specialization

Many products in this category are geared toward a certain type of employee or industry, such as contingent or hourly workforces, call centers or service industries. These WFM products are designed to better support high turnover environments and provide a low learning curve so employees and administrators can quickly adopt the platform as needed. They may also provide specialized interfaces or features tailored to specific industries, particularly call centers.


Some specialized workforce management systems include:


Other products, like Kronos Workforce Ready, aim to serve large enterprises with diverse workforces. These products will be more suitable across a wider range of workforces, but may also require more customization to a particular workforce’s needs.


Workforce Management Software Comparison

To more easily compare workforce management tools, consider evaluating different options based on these aspects of the products and your needs:


  1. Point solution vs. HCM suite: Many workforce management capabilities can be found within broader hr management packages. If you’re looking for workforce management functions as well as more comprehensive HR capabilities, one of the HCM suites may be more ideal. However, if you’re looking for workforce management tools to supplement your existing HR toolkit, a point solution that can integrate with your HRIS and payroll software may be a more efficient purchase.

  2. Industry-specific or general: Most workforce management tools provide core scheduling and attendance functions that are applicable across industries. However, if you are in an industry with a unique workforce makeup, such as one with high turnover or highly regimented time-based tasks, using a tool that is tailored to your industry can add efficiencies in productivity and compliance measures. If your workforce makeup is not specialized to your industry, a less tailored product may be a better fit.

  3. Usability: How ease to learn and use is the product for administrators and employees? In particular, the lower the barrier to employee self-service for processes like schedule requests, time card access, and attendance management, the lower the administrative burden on your business.


Pricing Information

Workforce management solutions are often offered on a subscription model, and priced on a per employee, per month basis. The price may vary depending on feature density, and some vendors may require a minimum number of employees.


Workforce Management Products

(1-25 of 134) Sorted by Most Reviews

INX InControl

INX InControl is an easy-to-use, mobile and configurable OHS management system that allows users to take control of occupational health, safety and environmental requirements. Taking a proactive approach in managing safety and risks assists organisations in preventing or lessening…

Branch Messenger

Branch Messenger is an enterprise-wide self-service scheduling tool for hourly employees. Branch is currently adopted at the enterprise level in retail, restaurant, hospitality, call centers, fitness, banking, and airlines. The native mobile apps for iOS and Android allow employees…

NurseGrid Manager

NurseGrid Manager is a SaaS schedule management solution for nursing departments needing to centralize their staffing processes and make their current scheduling software simpler for managers and nurses to use.Because the service is cloud-based, it can be accessed from any computer,…

Kalo

Kalo is a freelance management system built for companies looking to streamline the way they work with freelancers. Kalo provides entire organizations and individual teams one simple platform to organize their freelancers - onboard, assign work, track invoices and pay. With the…

INX InForm

INX InForm promises to simplify obligation and communication management to ensure compliance and stakeholder satisfaction.Obligations, stakeholder and issues management is a critical component to the successful delivery of projects and ensuring organisations remain compliant, sustainable…

ReedGroup LeavePro

ReedGroup, headquartered in Westminster, offers LeavePro, a leave and absence management software platform.

Ubeya

Ubeya is all-in-one employee management and scheduling software. The platform is both a web-based and mobile app solution. Ubeya helps businesses streamline their operational processes and hire, schedule, deploy, track, communicate, manage and pay hourly employees. Fully Mobile…

Trapeze Workforce & Operations Management

The Workforce & Operations Management application from the Canadian company Trapeze Group is deisgned to support rail and bus operations, companies, and city services.

CloudFactory Workstreams

CloudFactory, now headquartered in Reading, offers Workstreams, a workforce outsourcing platform for repetitive data tasks (e.g. data entry).

Cartus MovePro Toolkit

Cartus, headquartered in Danbury, offers the MovePro Toolkit, a suite of apps and tools designed to support employers' and employees' relocation needs.

RigUp

RigUp headquartered in Austin offers a contractor marketplace and contract workforce management technology for the oil and gas industries, allowing companies to find contractors with the right qualifications for the job, post jobs and manage applications in one place, and use technology…

Merinio

Merinio Workforce Automation is a secure cloud-based software that simplifies the management of the entire workforce. Since demand and available resources vary greatly in dynamic and complex business environments, cost control and customer satisfaction are essential. By providing…

Saviom Enterprise Resource Management (ERM)

Saviom Software headquartered in Sydney offers Saviom Enterprise Resource Management (ERM), designed to provide project managers with demand and project forecasting and human resource budgeting, allocation, and scheduling to meet enterprise needs, efficiently.

InnerMobility

InnerMobility is an AI-powered internal talent marketplace that aims to help companies foster personal development while driving growth. Businesses can use InnerMobility to match employees with opportunities from part-time projects, to full-time moves, talent swaps, and mentorships.…

Nakisa Hanelly

Nakisa Hanelly is a cloud-based organizational design solution with org chart and employee analytics. Hanelly allows you to visualize your current organization and plan future structures through intuitive organizational design. Nakisa Hanelly compliments and integrates with third-…

Augmentir

Augmentir is a leading provider of augmented worker software for industrial companies. Its flagship offering, the Augmented Operations™ platform, combines enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to empower frontline workers, helping…

Safesite

Safesite is a risk management and safety app from the company of the same name based in San, Francisco, CA. According to the vendor, it's a free, easy-to-use, digital safety solution for individuals and teams who want to collaborate, ditch paper, and improve safety. Get started…

Vultus Connect

Vultus Connect is a workforce manager for post-recruitment processes like employee database, timesheets, documents, benefits and expenses, presented what the vendor presents as an all in one easy-to-use interface. They further state that with Vultus Connect, users can ensure legal…

HRweb

HRweb is presented by the vendor, the company of the same name in Durham, as a low-cost but comprehensive workforce management tool for small businesses to simplify administrative tasks, comply with regulations and develop & retain talent, offering an annual contract or month-to-…

Huubap King of Time

King of Time from HUUBAP in Singapore is presented by the vendor as a full spectrum employee shift managemement solution, featuring employee scheduling, overtime (and other) approval workflows, task and administrative delegation, leave management and attendance monitoring, an alert…

Personio

Personio is presented as an all-in-one HR software for small and medium-sized companies from the company of the same name based in Munich. The platform supports applicant tracking, workforce management features (e.g. attendance tracking, leave management) with employee self-service,…

CEIPAL WorkForce

CEIPAL Corp headquartered in Rochester offers CEIPAL WorkForce, an HRIS featuring integrated workforce management features (timesheet, work authorization and leave management, and business performance related workforce analytics), as well as HR Service Delivery (employee self-service…

factoHR

factoHR is an HR platform suited for all sizes of organizations and all types of industries. All modules of factoHR have in-depth functionality to meets the requirements of any business. factoHR boasts users among 1000+ companies including Tata Steel BSL, DENSO, Cycle Agarbatti, BSE,…

Utmost

Utmost, the Extended Workforce System, offers solutions for the enterprise and its extended workforce - from temporary workers to consultants, vendors, freelancers, contractors and more - to seamlessly and efficiently work together. The software is designed for workers to have control…

Workforce.com (Tanda)

A complete suite of Employee Scheduling, Attendance, Time Off Management, Onboarding and Labor Law Compliance features designed to make workforces successful.

Frequently Asked Questions

What is workforce management?

Workforce management is the process of scheduling and organizing your business’s labor force as efficiently and effectively as possible. It often utilizes workforce management software to automate some processes and enable employee self-service.

Why is workforce management important?

Workforce management is important for minimizing labor expenses and efficiently scheduling employees at high volume.

What is a workforce management system?

A workforce management system is a scheduling, attendance and leave management, and time tracking platform for optimizing employee scheduling. It often complements other HR systems, such as payroll.

Who needs workforce management software?

Workforce management software is ideal for organizations with large labor forces, particularly shift or hourly employees.

How much does workforce management software cost?

Pricing varies widely based on number of employees and features available. Basic products can be sold as low as $2-4 per user, per month, and can scale up to tens of dollars per user, per month.