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Workforce Management Software

Best Workforce Management Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Workforce Management Software Overview

What is Workforce Management (WFM) Software?

Workforce Management Software is concerned with scheduling and tracking the workforce. The goal is to distribute and allocate workers in the most effective and efficient way. This is particularly important for organizations with shift workers, such as contact centers and service businesses.

WFM Software Features & Capabilities

Key features and capabilities include:

  • Time and attendance tracking

  • Labor scheduling

  • Compliance monitoring (e.g. with labor laws)

  • Leave management

  • Staffing optimization


Sometimes WFM software includes payroll functionality.

Specialized WFM vs. HCM Suites

Some platforms in this category are point solutions that focus on scheduling, regulations, and staff optimization. Others are broader Human Capital Management (HCM) suites with strong workforce management capabilities, such as Kronos Workforce Ready and Workforce Central, UltiPro, and Ceridian Dayforce HCM. Ultipro and Dayforce HCM began life as payroll solutions and expanded from there. The Kronos product family started as a time tracking solution—a typical trajectory for WFM software.

Industry Specialization

Many products in this category are geared toward a certain type of employee or industry, such as contingent or hourly workforces, call centers or service industries. Other products, like Kronos Workforce Ready, aim to serve large enterprises with diverse workforces.


Here are a few examples:

Pricing Information

Workforce management solutions are often offered on a subscription model, and priced on a per employee, per month basis. The price may vary depending on feature density, and some vendors may require a minimum number of employees.

Workforce Management Products

Listings (76-100 of 120)

We don't have enough ratings and reviews to provide an overall score.

Allocate DefenseSuite is an integrated suite of applications for workforce management and workforce analytics specifically for the defense vertical, from Allocate Software in the UK.

We don't have enough ratings and reviews to provide an overall score.

Compligo is cloud-based software that aims to consolidate all compliance activities into a single system accessible from any device. The goal is to ensure timely, documented completion across the workforce, including regulatory obligations, HR policy, code of conduct, safety training, etc. According…

We don't have enough ratings and reviews to provide an overall score.

shiftVIEW from Acumen Data Systems in Massachusetts is a light workforce management option for employee scheduling.

We don't have enough ratings and reviews to provide an overall score.

Taskenger is a field service management and mobile workforce solution with features such as route planning, real-time analytics, and workforce tracking.

We don't have enough ratings and reviews to provide an overall score.

TrackTik is a workforce management system dedicated to managing guards and security personnel, from the company of the same name in Quebec.

We don't have enough ratings and reviews to provide an overall score.

OmniRota is a rota and workforce management software designed with GPs, hospital and homecare staff in mind, from Australian company Omni HR Solutions.

We don't have enough ratings and reviews to provide an overall score.

eSchedule is employee scheduling software designed for a mobile workforce.

We don't have enough ratings and reviews to provide an overall score.

Fishbowl Workforce is web-based time and attendance software. Some key features include: Payroll Reports, GPS Tagging and QuickBooks Import.

We don't have enough ratings and reviews to provide an overall score.

Ento is a workforce management platform from the Australian company of the same name.

We don't have enough ratings and reviews to provide an overall score.

Blueforce is a time tracking management software solution offered by EPAY Systems.

We don't have enough ratings and reviews to provide an overall score.

SmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks, of…

We don't have enough ratings and reviews to provide an overall score.

The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.

We don't have enough ratings and reviews to provide an overall score.

Intradiem in Alpharetta, Georgia offers their eponymous workforce scheduling optimization software for "Intraday Automation," or scheduling and task adjustments performed within the workday.

We don't have enough ratings and reviews to provide an overall score.

NCheck Bio Attendance is an end-user biometric system designed to automate attendance control in a wide range of business applications, from employee time tracking to check-in at events, clubs, clinics, public and commercial facilities. This solution can be installed on a desktop computer, a laptop …

We don't have enough ratings and reviews to provide an overall score.

Safesite is a risk management and safety app from the company of the same name based in San, Francisco, CA. According to the vendor, it's a free, easy-to-use, digital safety solution for individuals and teams who want to collaborate, ditch paper, and improve safety. Get started with safety inspecti…

We don't have enough ratings and reviews to provide an overall score.

RITEQ Workforce Manager (RITEQ WFM) is a workforce management solution with analytics, job costing, rostering, and more, from Australia-headquartered multinational RITEQ.

We don't have enough ratings and reviews to provide an overall score.

Canadian company LOKI Systems offers the StaffRight line of products for workforce management in various editions. StaffRight Omni is oriented towards complex scheduling in "labor intensive" areas, while StaffRight HomeCare is oriented toward deploying home care professionals in the field, or rather…

We don't have enough ratings and reviews to provide an overall score.

RosterCloud is an events rostering cloud-based SaaS, acquired and now supported by Rision since 2016. RosterCloud replaces the company's Rision Roster product, which is no longer available. Rision JobMatch and Rision TimeSheet have also been discontinued.

We don't have enough ratings and reviews to provide an overall score.

Siclops is a complete field management solution, for managing orders and a mobile workforce, from Advanced (formerly from IRIS Field Service) in the UK.

We don't have enough ratings and reviews to provide an overall score.

PARiM from the UK company of the same name is a light workforce management application especially for small teams, or companies offering HR services, featuring make-your-own-rota employee delegation and mobile field user access and login.

TrustRadius Top Rated for 2019

2019 Top Rated Workforce Management Software

There are plenty of options out there, but here's our shortlist of the best Workforce Management Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.