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Workforce Management Software

Best Workforce Management Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Workforce Management Software Overview

What is Workforce Management (WFM) Software?

Workforce Management Software is concerned with scheduling and tracking the workforce. The goal is to distribute and allocate workers in the most effective and efficient way. This is particularly important for organizations with shift workers, such as contact centers and service businesses.

WFM Software Features & Capabilities

Key features and capabilities include:

  • Time and attendance tracking

  • Labor scheduling

  • Compliance monitoring (e.g. with labor laws)

  • Leave management

  • Staffing optimization


Sometimes WFM software includes payroll functionality.

Specialized WFM vs. HCM Suites

Some platforms in this category are point solutions that focus on scheduling, regulations, and staff optimization. Others are broader Human Capital Management (HCM) suites with strong workforce management capabilities, such as Kronos Workforce Ready and Workforce Central, UltiPro, and Ceridian Dayforce HCM. Ultipro and Dayforce HCM began life as payroll solutions and expanded from there. The Kronos product family started as a time tracking solution—a typical trajectory for WFM software.

Industry Specialization

Many products in this category are geared toward a certain type of employee or industry, such as contingent or hourly workforces, call centers or service industries. Other products, like Kronos Workforce Ready, aim to serve large enterprises with diverse workforces.


Here are a few examples:

Pricing Information

Workforce management solutions are often offered on a subscription model, and priced on a per employee, per month basis. The price may vary depending on feature density, and some vendors may require a minimum number of employees.

Workforce Management Products

Listings (76-100 of 124)

We don't have enough ratings and reviews to provide an overall score.

Visual Planning is a resource and workforce management solution built around a customizable scheduling, HR, and field service management, from French company Stilog IST.

We don't have enough ratings and reviews to provide an overall score.

PARiM from the UK company of the same name is a light workforce management application especially for small teams, or companies offering HR services, featuring make-your-own-rota employee delegation and mobile field user access and login.

We don't have enough ratings and reviews to provide an overall score.

Workloud by ScheduleSoft headquartered in Madison, Wisconsin is a workforce management system combining time & attendance with compliance features, demand driven scheduling, and production schedule-based planning, optimized for manufacturers, and usable by others with similar needs for demand...

We don't have enough ratings and reviews to provide an overall score.

Zuus Workforce in Palo Alto, California offers their eponymous platform for demand-based workforce management and scheduling across multiple job sites.

We don't have enough ratings and reviews to provide an overall score.

Cognistix in Torrance, California offers their eponymous workforce management platform ideally for managing marketing and sales field representatives.

We don't have enough ratings and reviews to provide an overall score.

Canadian company LOKI Systems offers the StaffRight line of products for workforce management in various editions. StaffRight Omni is oriented towards complex scheduling in "labor intensive" areas, while StaffRight HomeCare is oriented toward deploying home care professionals in the field, or rat...

We don't have enough ratings and reviews to provide an overall score.

Altametrics in Costa Mesa, California offers eRestaurant, a restaurant management platform that combines inventory and workforce management.

We don't have enough ratings and reviews to provide an overall score.

RITEQ Workforce Manager (RITEQ WFM) is a workforce management solution with analytics, job costing, rostering, and more, from Australia-headquartered multinational RITEQ.

We don't have enough ratings and reviews to provide an overall score.

Australian company TimeTarget offers their eponymous workforce management system, optimized for rostering large events with the inbuilt TimeTarget event planning and rostering module.

We don't have enough ratings and reviews to provide an overall score.

SumTotal Work is a suite of integrated applications comprising workforce management (time & attendance, scheduling, and mobile workforce management) with payroll & benefits administration, and expense management.

We don't have enough ratings and reviews to provide an overall score.

Synerion is a world leader in providing workforce management solutions with over 30 years of experience. Synerion workforce management solutions are used in over 7,000 organizations ranging from small-medium sized business to large enterprise sized businesses tracking over 5,000,000 employees wor...

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Taskenger is a field service management and mobile workforce solution with features such as route planning, real-time analytics, and workforce tracking.

We don't have enough ratings and reviews to provide an overall score.

Gigwalk in San Francisco, California offers their eponymous workforce management platform for large, mobile, distributed workforces.

We don't have enough ratings and reviews to provide an overall score.

ClickWorkforce is a complete workforce management application for Salesforce.com from ClickSoftware for dedicated to field service companies of any size.

We don't have enough ratings and reviews to provide an overall score.

Reflexis ONE is a retail execution and workforce solution featuring budgeting, forecasting, and scheduling. Instead of having store managers build and tweak schedules, Reflexis ONE provides store managers with an optimized schedule based on employee availability and store performance/demand data.

We don't have enough ratings and reviews to provide an overall score.

Clevest provides software for mobile workforce automation and smart grid operations exclusively for electric, gas and water utilities. The product suite includes mobile workforce management, GPS-enabled automated vehicle location, meter reading solutions and a patent-pending configuration tool, a...

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TeleDriver is workforce management software from Enghouse Transportation.

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Workforce Management | Field Service Management | Predictive Analytics | GPS | Scheduling | + More MobileLogix Workforce Management solution provides a trusted and advanced mobile user experience for field service personnel. Fully realize your company data by easily tracking and managing labor re...

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Connecteam offers companies an easy, fast, and comprehensive way to manage deskless employees successfully for free. Connecteam offers managers a unique mobile app Launch Pad that is desktop based. The Launch Pad lets managers create a fully branded employee app in 15 minutes and share it with ...

We don't have enough ratings and reviews to provide an overall score.

Cygnet Infotech is a New Jersey based custom software development company that provides innovative and personalized technology services which edges out low cost makeshift solutions. With over 500 skilled developers, Cygnet Infotech LLC offers best-in-class Software Product Engineering and Mobile ...

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The workforce of tomorrow is already here today! Gartner predicts that by 2020, more than 50% of the workforce will be comprised of external workers including freelancers, contractors and vendors. This means more companies will rely on external partners, contractors and vendors to be successful. ...