Adobe Experience Manager vs. Sitecore Experience Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Experience Manager
Score 8.0 out of 10
N/A
Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A
Sitecore Experience Platform
Score 7.3 out of 10
N/A
N/AN/A
Pricing
Adobe Experience ManagerSitecore Experience Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Experience ManagerSitecore Experience Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Experience ManagerSitecore Experience Platform
Considered Both Products
Adobe Experience Manager
Sitecore Experience Platform
Chose Sitecore Experience Platform
We experienced issues with this CMS and thus switched from Sitecore Experience Platform to AEM and both of them have their own pro and cons.
While Sitecore Experience Platform provides flexibility to copy properties from one page to other, AEM doesnot allow that.. we need to …
Top Pros
Top Cons
Features
Adobe Experience ManagerSitecore Experience Platform
Security
Comparison of Security features of Product A and Product B
Adobe Experience Manager
8.4
38 Ratings
5% above category average
Sitecore Experience Platform
8.0
1 Ratings
0% below category average
Role-based user permissions8.438 Ratings8.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Experience Manager
8.0
33 Ratings
1% below category average
Sitecore Experience Platform
-
Ratings
API7.829 Ratings00 Ratings
Internationalization / multi-language8.129 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Adobe Experience Manager
7.5
38 Ratings
1% below category average
Sitecore Experience Platform
6.8
1 Ratings
10% below category average
WYSIWYG editor7.433 Ratings7.01 Ratings
Code quality / cleanliness6.734 Ratings00 Ratings
Admin section7.034 Ratings7.01 Ratings
Page templates7.637 Ratings8.01 Ratings
Library of website themes7.326 Ratings00 Ratings
Mobile optimization / responsive design7.835 Ratings6.01 Ratings
Publishing workflow8.135 Ratings6.01 Ratings
Form generator7.629 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Adobe Experience Manager
7.3
37 Ratings
3% above category average
Sitecore Experience Platform
6.8
1 Ratings
4% below category average
Content taxonomy7.731 Ratings8.01 Ratings
SEO support7.133 Ratings6.01 Ratings
Bulk management7.236 Ratings8.01 Ratings
Availability / breadth of extensions7.534 Ratings00 Ratings
Community / comment management7.130 Ratings5.01 Ratings
Digital Experience Platform
Comparison of Digital Experience Platform features of Product A and Product B
Adobe Experience Manager
-
Ratings
Sitecore Experience Platform
7.4
1 Ratings
22% below category average
Campaign management00 Ratings8.01 Ratings
Cloud enablement00 Ratings6.01 Ratings
Content aggregation00 Ratings9.01 Ratings
Content classification00 Ratings9.01 Ratings
Multi-channel content personalization00 Ratings6.01 Ratings
DXP Third-Party Integrations00 Ratings8.01 Ratings
Digital asset management00 Ratings6.01 Ratings
Best Alternatives
Adobe Experience ManagerSitecore Experience Platform
Small Businesses
Kentico Xperience
Kentico Xperience
Score 6.5 out of 10
Kentico Xperience
Kentico Xperience
Score 6.5 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
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User Ratings
Adobe Experience ManagerSitecore Experience Platform
Likelihood to Recommend
8.5
(84 ratings)
8.0
(3 ratings)
Likelihood to Renew
8.7
(6 ratings)
-
(0 ratings)
Usability
8.1
(49 ratings)
9.0
(1 ratings)
Availability
8.6
(5 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
Support Rating
7.4
(11 ratings)
9.0
(1 ratings)
Implementation Rating
8.7
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.5
(2 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Adobe Experience ManagerSitecore Experience Platform
Likelihood to Recommend
Adobe
Adobe Experience Manager allows web content managers to share the work of site maintenance while being able to set access/publishing. Editors don’t need to have advanced HTML experience to make edits or even build new pages. Having workflows to allow authors/editors to request publish gives content managers the ability to review content before it is made public. Being able to set on and off times for pages helps control when content is released and retired. AEM is not ideal for highly specialized and customized designs with lots of interaction/automation
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Sitecore
We need to spend a lot of time to learn things in Sitecore Experience Platform. I used it for 6 years and there was always something new to learn. Try to start using shortcuts as soon as you start working on it as it really saves a lot of time. Sitecore Experience Platform has maximum number of features which is good but then you need to spend time learning them all
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Pros
Adobe
  • It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
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Sitecore
  • Sitecore has a decent supply of out of the box components and capabilities that can be fairly easily styled to meet business needs without much customization needed. This often helps speed to market.
  • Sitecore has had the flexibility of offering on-premise hosting or cloud hosting to meet different needs of clients, though recently they have strongly pushed their cloud-based hosting. This is in alignment with the industry and very helpful for organizations that aren't looking to add another product to the portfolio of packages that their internal IT teams need to manage
  • Sitecore has a capable UI for editing content. Though some competition may do better in this regard, Sitecore's editing interface is fully capable.
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Cons
Adobe
  • It's still, at the end of the day, a very traditional platform in by that we mean it's a bulk air platform. There are too many components, which means a lot more operating costs in terms of manageability and things like that. We have tried to streamline that as much as we can, but the multiple components still exist. If anything, Adobe could kind of think about that a little bit to maybe decouple some of those and make them a more slimmer platform. I think that would help. I think that a lot of customers are still in the traditional environment and as we ourselves are looking to move to the cloud, I think some of that will get taken care of, but I think that's one area where it would help if Adobe can put some thoughts into that.
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Sitecore
  • Searching something is difficult, we need to backtrack a lot within Sitecore Experience Platform
  • I found Sitecore Experience Platform to be a bit slow, it takes time to load things
  • Its difficult to work with when we need every page and components to have translations
  • Publish items and subitems is possible but sub-sub items need to be published manually or we need to create scripts
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Likelihood to Renew
Adobe
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
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Sitecore
No answers on this topic
Usability
Adobe
Adobe launched the Touch UI experience a few years back, I think it's been four to five years now. I didn't see much improvements in terms of usability. So there's definitely there's room for improvement there, especially around our authoring team. They really struggle when it comes to finding things in them or navigating easily to pages. It's always a struggle for them. I think the overall authoring user experience, the way authoring UI, the way it is set up, can be optimized. I think in its current state, I don't think it's that well set up. It can definitely be redesigned for sure.
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Sitecore
Implemented for various projects such as:›Market and sales intelligence Competitor tracking Management moves Social media tracking Customized information sourcing. Use web-scraping and parsing for data harvesting where the search is keyword-based and, the content and data extractions are required from various websites•Implemented for diverse requirements:›Social media tracking›Image recognition›Pricing comparison›Competitor content mapping›e-Commerce products’ cataloging, etc.
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Reliability and Availability
Adobe
Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
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Sitecore
No answers on this topic
Performance
Adobe
With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
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Sitecore
No answers on this topic
Support Rating
Adobe
Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
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Sitecore
1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
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Implementation Rating
Adobe
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
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Sitecore
No answers on this topic
Alternatives Considered
Adobe
At Canadian Tire Financial, in the time I've been there, we've always used AEM, but in past places I've used WordPress, I've used Squarespace. Things that are more general user-friendly where you're like building your own blog or you're creating a small business website where it's basically just text, you're not intaking information or something like that. I think the customization options in AEM are huge. My experiences with WordPress were pretty straightforward. Again, it was like, I don't know, like college newspaper website or something like that where you're just like putting content up for people to look at. You're not necessarily taking in any other information. Maybe you might allow people to log in or something and save articles or something pretty straightforward, but then even then I remember that stuff taking me forever to do, to figure out and scroll through tons and tons and tons of documentation. It's just not fun. No one enjoys doing that and then even then you might not have the answer available to you. And that's so frustrating. Hey, it's super user-friendly, figuring out the content editor is pretty straightforward. You're not clicking around and being, "what the heck am I looking at?" Or you're not looking at a bazillion menus to be like, "maybe the thing I want is in here." I can't stand that. I want to be able to look at a page, see what I'm going to be getting in production, and then publish it. I don't want to look around in menus to figure out how to add something to a page.
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Sitecore
All of these platforms have their pros and cons. Selecting the best fit is a matter aligning corporate need vs features provided. Have a .NET shop with an advanced marketing team looking to push UX forward and willing to pay a premium, then Sitecore may be the right fit. Have an organization centered around Java and only looking for basic CMS capabilities or looking for a budget-friendly option, then there may be better options beyond Sitecore.
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Contract Terms and Pricing Model
Adobe
Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
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Sitecore
No answers on this topic
Professional Services
Adobe
The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
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Sitecore
No answers on this topic
Return on Investment
Adobe
  • Well I can't speak monetarily but I can say it's allowed us to get some sites out and messages out very quickly. We've been able to stand up some sites incredibly under very tight timeframes. Messaging, especially during the pandemic, we were able to not only get information out about COVID, we were able to get messages out to the general population about information about their insurance, about issues that were happening, how to find test sites, how to find test kits, how to find information about your insurance, how to get information about storms or anything happening. So we found it was able to get up messaging very quickly and turnaround sites pretty fast. Once we got rolling on it, we were able to do it and we found that it was just able to get that messaging and sites out very fast.
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Sitecore
  • We faced issues while integrating it with other tools like Marketo and salesforce
  • Difficult to manage translations in this CMS
  • Easy to create user roles, categories, page structure and tags
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