RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.
N/A
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
N/A
Pricing
RUN Powered by ADP®
ADP Workforce Now
Editions & Modules
No answers on this topic
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
Offerings
Pricing Offerings
RUN Powered by ADP®
ADP Workforce Now
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
Run is much easier to implement and maintain than Workforce Now, especially if you don't have a dedicated payroll manager. If you do have a dedicated payroll and HR department there are more advanced features in Workforce Now. We returned from Workforce Now to RUN because of …
I prefer Run to QuickBooks in all aspects except price. However, the quality of the ADP product is worth the premium if the customer can afford it. Run is very comparable to Workforce Now in its core function but is obviously less robust in terms of functionality.
ADP Run is above and beyond easier for small businesses. ADP Workforce Now is a great product but fits bigger companies. RUN is more payroll on demand, as it can run payroll the day before with a very short processing time. Connects the GL to your accounting software for …
ADP is more user friendly overall. ADP also sets you up for success with their training portal, the Bridge, online communities, and often provides training based on your organizations individual needs. ADP really tries to build you up for success.
The above systems are more in depth and more pricey [than RUN Powered by ADP]. If you need a more basic system and to not spend a lot of money than RUN is better. Also, it is better for smaller companies. Workforce Now at times include EZ Labor Manger.
I went from RUN to workforce now and see now that it was a very bad decision. I enjoy not having to do things with regard to inputting new hires, etc. I am hoping RUN can adopt the option of sending an email to new hires that allows them to put their own information in similar …
We loved RUN Powered by ADP, but it was no longer compatible with how big the company was. We currently use and love Monday and Slack. QuickBooks Time is very important to our company, especially construction because it allows GPS tracking of employees. 7shifts is great for …
Kronos has a HUGE learning curve. Basically I had to BUILD out the workflows before I could implement. ADP already has the shell built so it is much easier to just customize your work flow instead of building it from scratch. I appreciate the ease of ADP. I felt like I needed …
Workforce Now is so much more robust than the other two. Workforce Now is an all-around solution for HR and Payroll, while the other two were mostly focused on the act of getting people paid. Workforce Now allows us to not only pay people, but also improve our business and …
ADP Run is payroll management software designed to work well for companies with 50 or fewer employees. ADP Workforce Now is HR management software designed to provide robust HR management features for larger enterprises.
Features
ADP Run and ADP Workforce Now both contain basic payroll and HR management features, but there are a few key differences between the two. ADP Run is designed to provide essential HR features for small businesses, this includes payroll processing, tax filing, new-hire onboarding, and employee self-service. ADP Run does not contain features that aren’t offered by ADP Workforce Now.
ADP Workforce Now is a more fully-featured HR Management Software built with large businesses in mind. It includes time and labor and benefits analytics that aren’t available in ADP Run. ADP Workforce Now also includes various add-ons that can be purchased to add features such as retirement planning.
Pricing
ADP Run offers 4 packages, all of which are priced depending on the company. The basic package offers essential payroll features. The Enhanced package adds features like wage garnishments and integration with Ziprecruiter. The Complete package includes HR features like employee handbooks, document storage, and HR training tools. Lastly, the HR Pro package includes features like legal assistance and business tools/advice.
ADP Workforce Now’s pricing is dependent on the business. Quotes are available from the vendor. Additional features for Workday can be purchased as individual add-ons at any time.
Features
RUN Powered by ADP®
ADP Workforce Now
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.3
209 Ratings
1% above category average
ADP Workforce Now
7.9
1033 Ratings
2% below category average
Pay calculation
9.4202 Ratings
8.6994 Ratings
Support for external payroll vendors
7.862 Ratings
7.2389 Ratings
Off-cycle/On-Demand payment
8.8132 Ratings
7.8293 Ratings
Benefit plan administration
8.086 Ratings
7.9796 Ratings
Direct deposit files
9.5194 Ratings
8.6982 Ratings
Salary revision and increment management
9.2150 Ratings
7.7768 Ratings
Reimbursement management
5.138 Ratings
7.4467 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
ADP Workforce Now
7.6
1021 Ratings
4% below category average
Employee demographic data
00 Ratings
8.1901 Ratings
Employment history
00 Ratings
8.2937 Ratings
Job profiles and administration
00 Ratings
7.9889 Ratings
Workflow for transfers, promotions, pay raises, etc.
00 Ratings
7.4916 Ratings
Organizational charting
00 Ratings
6.7641 Ratings
Organization and location management
00 Ratings
7.5702 Ratings
Compliance data (COBRA, OSHA, etc.)
00 Ratings
7.4648 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
ADP Workforce Now
7.7
843 Ratings
5% below category average
Approval workflow
00 Ratings
7.8765 Ratings
Balance details
00 Ratings
7.6798 Ratings
Annual carry-forward and encashment
00 Ratings
7.5646 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
RUN Powered by ADP®
-
Ratings
ADP Workforce Now
7.9
1013 Ratings
3% below category average
View and generate pay and benefit information
00 Ratings
8.2976 Ratings
Update personal information
00 Ratings
8.5967 Ratings
View company policy documentation
00 Ratings
8.1781 Ratings
Employee recognition
00 Ratings
7.0364 Ratings
View job history
00 Ratings
7.732 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
ADP Workforce Now
6.0
12 Ratings
26% below category average
Tracking of all physical assets
00 Ratings
6.012 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
RUN Powered by ADP®
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Ratings
ADP Workforce Now
7.0
943 Ratings
8% below category average
Report builder
00 Ratings
7.3926 Ratings
Pre-built reports
00 Ratings
7.5922 Ratings
Ability to combine HR data with external data
00 Ratings
6.1549 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
RUN Powered by ADP®
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Ratings
ADP Workforce Now
7.0
115 Ratings
14% below category average
New hire portal
00 Ratings
7.4111 Ratings
Manager tracking tools
00 Ratings
6.691 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
RUN Powered by ADP®
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Ratings
ADP Workforce Now
7.8
309 Ratings
5% below category average
Corporate goal setting
00 Ratings
7.9238 Ratings
Individual goal setting
00 Ratings
7.9289 Ratings
Line-of sight-visibility
00 Ratings
7.5236 Ratings
Performance tracking
00 Ratings
7.9282 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
RUN Powered by ADP®
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Ratings
ADP Workforce Now
7.3
400 Ratings
9% below category average
Performance plans
00 Ratings
7.3359 Ratings
Performance improvement plans
00 Ratings
7.2307 Ratings
Review status tracking
00 Ratings
7.5364 Ratings
Review reminders
00 Ratings
7.2377 Ratings
Multiple review frequency
00 Ratings
7.2312 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
RUN Powered by ADP®
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Ratings
ADP Workforce Now
6.0
7 Ratings
28% below category average
Create succession plans/pools
00 Ratings
5.86 Ratings
Candidate ranking
00 Ratings
5.86 Ratings
Candidate search
00 Ratings
6.37 Ratings
Candidate development
00 Ratings
6.26 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be addressed and it would go unanswered for WEEKS. This was extremely frustration as while it may not have been pressing at the time, but due to the length of time, it can grow into a snowballing effect.
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Our client list tripled in less than two years because current clients spoke positively of ADP
Since our client list tripled, so did our revenue which was a tremendous increase
ADP is one of the best in the market so when we're selling the payroll package to potential clients, they usually know who ADP is and they already have positive ideas about it
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.