SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
SAP S/4HANA Cloud
Score 8.5 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.
$0
per month FUE users*
Pricing
SAP Concur
SAP S/4HANA Cloud
Editions & Modules
Concur Travel and Expense
$9.00
per report (average price)
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
Offerings
Pricing Offerings
SAP Concur
SAP S/4HANA Cloud
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
—
* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
We haven't gone through that analysis. We chose Concur directly based on the ability to integrate with our current payment system SAP ECC. Concur system is a sole source for our Organization. Concur UI was very friendly and impressive OCR on the invoice reading plus mobile …
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses …
SAP Concur is one stop application to book your trip and submit your expense reports. The ability to mirror trips and expense reports are helpful tools to have. SAP Concur also integrates well with others enterprise ERP systems such as SAP S4/Hana. Being able to use globally is …
I have previously used a toolkit app to claim back medical expenses. It was convenient and had fewer steps to complete to claim the amount. Sometimes, I feel that there might be too many steps to make a claim using concur.
Senior Director, SAP and Cloud Solutions - IT Global Services
Chose SAP Concur
Manual taping, stapling, photocopying, scanning, and mailing are the alternative. We really did not find an option short of doing anything or moving to SAP Concur. We did that back in 2009 and continue to invest and upgrade this platform as the ROI is easy to show.
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our …
We were an Oracle shop before, and SAP was the clear (and only choice) that we considered. SAP was very open to our feedback and would consider making our needs part of the standard solution (where it made sense for their broader user community) for future releases. It offered …
We have started moving onto the SAP S/4HANA Cloud platform and Fieldglass because a few of our partners are insisting. It is new so we are still evaluating and can't comment. We are kind of started up on SAP SuccessFactors, and we have also moved on SAP Fiori 2.0, HANA 2.0 and …
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas
Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
Concur's setup features may seem a little complicated to certain administrators.
Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
Requires a lot of tedious testing so that no role or function is impacted
Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
The system features a contemporary and visually appealing interface, promoting a more engaging user experience.
Role-Based Access:
Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.
Intuitive Navigation:
Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.
Responsive Design:
The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall. We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
Cost Savings and Lower Total Cost of Ownership (TCO):
While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
Better Visibility and Compliance:
The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.