VSoft Collection

The VSoft Collection is a system designed to handle receivables, offering functionalities for monitoring, settlement activities, outsourcing, court collection, enforcement, and sales of receivables. According to the vendor, this solution caters to the needs of debt collection agencies, banks, financial institutions, creditors, and collection departments across various industries. VSoft Collection provides tools and capabilities to streamline debt collection processes for businesses of all sizes.

Key Features

Strategy Customization: According to the vendor, users can customize collection strategies using a sophisticated customer and case segmentation mechanism to model collection activities based on business needs in soft debt collection.

Repayment Schedule: The vendor states that users can spread outstanding amounts into several installments with specific payment dates for each installment, allowing for the arrangement of installment plans for debt repayment.

Amicable Debt Collection: According to the vendor, the system facilitates the enforcement of debts through activities conducted by the creditor without the involvement of state authorities. It supports various communication channels such as text messages, letters, telephone contact, and field collection.

Court and Enforcement Proceedings: The vendor states that the system provides support for traditional court and bailiff proceedings in debt collection. It automates the preparation and sending of electronic documents and monitors case progress.

Integration with e-Court: According to the vendor, the system automates communication with the Electronic Case File (EPU) for cases handled in e-Court, minimizing office-related tasks and enhancing efficiency in handling documents and correspondence.

Outsourcing and Sales of Receivables: The vendor claims that the system enables collaboration with external entities and outsourcing of selected debt collection activities. It also facilitates the sale of receivables to interested parties.

Champion/Challenger: According to the vendor, users can define testing strategies to improve the effectiveness of collection operations. The system supports experimentation and optimization of debt collection approaches.

Field Debt Collection: The vendor states that the system integrates with the VSoft Mobile Workforce application for efficient execution of field debt recovery orders. It enables field workers to handle orders and update case information in real-time.

Service: According to the vendor, the system supports users' activities by providing tools for efficient collection proceedings, including collection actions, tasks, alerts, email notifications, case history, and a repository of documentation. It aims to enhance user productivity and streamline the debt collection process.