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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings review

10 out of 10
May 27, 2024
Scheduling meetings is easy and intuitive in addition to having great integration between Outlook. Chat works very well, messages rarely …
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Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (760)
    8.7
    87%
  • High quality audio (765)
    8.6
    86%
  • High quality video (759)
    8.5
    85%
  • Meeting initiation (758)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.4
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.4
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom Workplace, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate Desktop sharing and Live chat highest, with a score of 8.7.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2398)

Attribute Ratings

Reviews

(1-25 of 777)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Webex Meetings inside our organization for our meetings for more than 5 years. I saw a great improvement over the years that helped to have a very good experience for the users. It's a very fast app which provides clear audio in the session and also provides the noise reduction technology.
  • Clear audio
  • Noise reduction technology
  • Easy to use and implement to the users in the company
  • Very good integration with Slido to provide polls
  • Very good control during the meeting to invite more people and also lock the meeting if needed
  • The chat feature need to be improved
  • When using the background image, the software sometimes inform that is a high CPU usage that cold impact the meeting quality. This do not happen in the other meetings software in the same notebook
  • When in a meeting and chat messages do not have option to upload image or documents
When working in a team to solve problems in the support area. The sharing screen feature is very good to show the problem and help other users to solve. Also in daily meetings is fast to start a conversation in 1 to 1 direct in the personal room. A very good quality of the call that brings to the users a very good experience.
Score 10 out of 10
Vetted Review
Verified User
Scheduling meetings is easy and intuitive in addition to having great integration between Outlook. Chat works very well, messages rarely hang, but I believe this could be related to our internal network. The video calls have great voice and sound quality, the noise filters work very well, the only bad factor is in relation to the headset as sometimes I use it via Bluetooth and other times via USB, sometimes I need to go to the Webex Meetings settings adjust because the software does not seem to fetch from the default windows settings. The integrations with other software works well, I use the Slido and the timer in some presentations and they help a lot with interactions during meetings.
  • Scheduling meetings is easy and intuitive
  • The video calls have great voice and sound quality
  • The integrations with other software
  • Replies in chat create conversation subsections, but sometimes the message is too far up, so I see that there is a message but I don't know where it is. So I have to scroll up to find.
  • The video calls - sometimes I use it via Bluetooth and other times via USB than I need to go to the Webex Meetings settings adjust because the software does not seem to fetch from the default windows settings.
  • It could be possible to send audio messages through Windows as well as on the iPhone.
Emails often fill the inbox, taking longer to interact. Instant messages are delivered immediately, allowing for faster and more dynamic interaction. It is possible to know whether the user has already read the message and whether they are already evaluating the reported situation, for example. Users receive notifications in real time, ensuring that urgent messages are seen and responded to quickly.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I use Webex Meetings in order to meet with Customers, meeting with suppliers and meeting with internal colleagues within BT from around the world. The subjects of the meetings vary. No business problems, I find the product very useable on both laptop (app and web browser) and the mobile phone app.
  • The mobile app is very good
  • Background is good
  • Chat options are good
  • Being able to sign in as a Guest has helped me a few times also
  • Outlook add on - so able to add a meeting link easily into an outlook meeting invite
  • Basic trainings - I am sure the above issue is easily fixed, but I don't know how
Easy to sign in, mobile app, pc app and web browser versions are all good. Choice of blurred backgrounds are all good also. When you press 'leave meeting'' the system also asks if you are sure you want to leave the meeting which I also very good, given in teams I have left a couple of times by accident.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I rely on Webex Meetings to connect and work with our team remotely. It helps us overcome distance by allowing us to hold virtual meetings, presentations, and training sessions. I use it to schedule calls with both internal and external collaborators, share my screen for demos, and communicate with everyone in real-time.
  • Scheduling meetings is a breeze with personal rooms for quick calls, anytime.
  • Real-time collaboration tools like screen sharing and whiteboards make teamwork efficient.
  • I believe Webex Meetings could be even better with better tools for everyone to add notes and ideas directly on the screen.
As a Software Engineer, I find Webex Meetings to be well-suited for connecting with remote teams, giving presentations, and running demos or webinars. However, it may not be the most suitable option for highly interactive sessions that require real-time collaboration tools.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using Webex Meetings solution for about 3 years now and our experience with the product has been great. It is hands down one of the best meeting solutions out there and stands up to the standards of a meeting solution, it is very quick and easy to start a meeting with the remote vendor and let them take control of the system where in few cases which involves the user to enter a lot of commands for implementation purposes and Webex Meetings solves this problem by letting them do the work for you from a remote location. This is one such use casem there can be a lot of such use cases it can be an internal inter-teams calls to understand and solve the internal issues and many such and overall it is a very seamless experience.
  • Probably one of the best features I've always witnessed with Webex Meetings while others struggle is that the latency is very less which plays a key role in the overall user experience
  • The UI is simple and clean with the most needed features readily available
  • Webex Meetings can operate very well even with lower bandwidths
  • The live transcripts feature works very well
  • The licensing model of Webex Meetings is probably one of the best
  • Some features are deep inside
  • Support can be improved a lot
  • Mobile applications are really bad in comparison to the pc version
If your organisation deals with multiple vendors or clients, which involves a lot of implementations taking remote access, Webex Meetings can be one stop solution for such use cases.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using Webex Meetings for multiple use cases in my department and the company as a whole. We have use cases for conducting meetings with clients and influencers. Webex Meetings is an excellent platform which helps to conduct online meetings at remote locations. We have offices across three places and we do collaboration with the help of Webex Meetings. It is a good platform with excellent video and audio quality.
  • Audio and video quality is better
  • Engagement options like chat and file sharing
  • Recording option
  • Encryption and security features
  • Improve User interface
  • Slow when having more number of people
  • Customer support is very delayed
Webex Meetings can be used for various use cases. We use it in our department for collaboration. Our sales team use it for having meeting with clients. HR team is using it for conducting interviews. Product team is using it for having feedback from customers and stakeholders. So Webex Meetings is an essential tool with a great audio and video quality.
March 29, 2024

Webex Meetings Review

Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting solution. Webex Meetings gives us the ability to control other parties computers remotely, it is very helpful to assist customers with their technical issues conveniently. Otherwise we have to instruct them to follow necessary steps to by telling them by voice.
  • Scheduling meetings
  • Chatting with other people within the meeting
  • File sharing plus Q&A ability
  • Remote controlling must be improved as it shows a huge badge while not controlling other side, and it is big distractor
  • GUI is not user friendly
  • Better noise reduction
  • Better view when sharing screens
  • Audio devices not recognized often
In my opinion Webex Meetings is good just have to meetings. And also it seems Cisco uses it well for their webinars but in our use cases it not user-friendly at all. I have experienced Google, Microsoft and Zoom meeting solutions as well. I would certainly prefer another solution than Webex Meetings because it is not user-friendly.
Tanisha Taylor | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We facilitate various learning sessions using Webex Meetings. Webex Meetings allows connection with a broader audience, as well as the ability to reach larger amounts of people. We currently use Webex Meetings on demand based on the needs of our clients. We have a dedicated group of clients who request Webex Meetings specifically, who rarely use other virtual platforms.
  • Sharing documents or screens
  • App use is similar to online version
  • Meeting recording and transcription
  • Breakout rooms can be clunky on some web browsers.
  • Lag when sharing screens.
  • Video and audio can be choppy on app if not in optimum wireless environment.
I think basic meetings are great for Webex Meetings. Best when there is less sharing, or only 1 presentation sharing with no sharing multiple documents or whiteboards. I also think it's less appropriate when there are multiple breakout rooms, or where there is a need for creating different types of breakout rooms that need to be created.
Leandro Lucero Jr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for video-to-video conferencing especially when someone is locked out on their two-factor authentication app. We use this platform to verify the identity of the person. it is so easy to use and user-friendly.
  • Clear Audio
  • Clear Video
  • Minimal to no latency
  • Make Webex Meetings more affordable
  • Complex settings
  • Auto admission of users
Webex Meetings is more suitable for teaching rather than using other video-to-video conferencing tools.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for team collaborations, client meetings, and training sessions. It is helping us solve the problem of remote communication and improves productivity. We use Webex Meetings for cross-departmental conversations as well. It is also very resourceful in terms of remote access and also helps us in screencasting any presentation or any visuals in regard to the training.
  • Video conferencing
  • Screen share
  • Presentation
  • Option to create rooms
  • Calender sync
  • Schedule via email
Webex Meetings works really well in remote team collaboration, client calls, and online training. It displays communication, presentations, and engagement across locations. However, for brainstorming sessions, complex negotiations, or situations requiring quick decisions, the in-person format might be preferable due to the importance of nonverbal cues and real-time interaction and it could not replace physical meetings.
Score 8 out of 10
Vetted Review
Verified User
In our organization, we use Webex Meetings to connect with remote stakeholders and clients. The Webex interface allows seamless connection with remote countries. The interface is simple and easy to navigate through. We also use Webex Meetings for quick support calls and catch-ups. The recording feature is a plus. Webex Meetings also help in defining roles such as Admin for better control.
  • Poll option: Admins have the option to start a poll with the attendees of the meeting
  • Recording feature: Webex Meetings also helps in recording
  • Admin controls: the admin controls are particularly good
  • Webex Meetings could integrate with some more productivity tools, such as Trello and Notes Maker, which would make the software highly effective for meetings
  • The user interface can be improved to a certain extent where users can control some features, ex- shared screen, and other screen sizes
  • Webex Meetings can also improve accessibility features, like adding screen reader and keyboard shortcuts
Webex Meetings provides a variety of features which makes it a go-to tool for everyday meetings and calls. In our organization, the most liked option is the whiteboard option which lets you quickly jot down the things and gives the effect of in-person meetings for broader discussions when clients and stakeholders are present.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Most of the users are working from home right now so to connect with them we use Webex Meetings. We create virtual meetings with it. Screen sharing, unlike other applications, is really smooth. We record all our meetings with Webex Meetings which helps us keep track of all the conversations we had during that meeting.
  • Virtual meetings
  • Recording of meetings
  • Screen sharing
  • Integration with calendar
  • Mobile application is not that good
  • Breakout rooms functionality is not that smooth
It's really suitable for collaboration. If one enterprise is still working on a hybrid model or remote model, they will need a meeting app, and Webex Meetings is a great option for that. It has all the great features such as call recording and screen or data sharing. Its integration with Calendar makes sure you don't forget or miss any of your meetings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a software development company and we use Webex Meetings for daily client communication as most of our clients are abroad. The user interface of Webex Meetings is easy to use. We can connect with the calendar to get auto reminders and can schedule the meeting quickly. The video quality is also very smooth. We can share our screens for presenting any Document or Report. Overall, I can say it is a must-have tool for companies who need to connect with teams remotely.
  • Good Audio & Video Quality
  • Meeting Recording Feature
  • Multiple ways to join the meeting
  • User Interface
  • Host controls
  • Sometimes microphone issues on laptop
  • Sometimes loading speed is quite slow
  • Could do better with Mobile compatibility
Cisco Webex Meetings is really helpful when you are working with a Remote team. Communication and collaboration become easy using Webex Meetings. Webex Meetings is helpful especially when your organisation is working with overseas teams. We can communicate in real time with our clients in no time using Webex Meetings. It is a must-have product for all organizations. It is less suited especially when internet speed is low.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is a great meeting tool for internal as well as client communication calls. It has a desktop app as well as a mobile application that really helps when we are away from the desk and need to attend quick meetings. It also has screen sharing and remote access sharing which can be very helpful in case of remote debugging and design sharing.
  • Crisp audio and video quality
  • Supports multiple platforms
  • Content sharing
  • Meeting notes
  • UI can be a lot better
  • Navigating through the app was not really a breeze
  • The app was buggy sometimes on a low-end device
Webex Meetings, in my opinion, is very well suited if you want to host meetings with loads of people as it has some really good features, such as access control, user-based permissions, controlling mic, etc. I have also noticed when people are across different continents, it still manages to work smoothly.
Fahad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We mainly started using collaboration tools since the coronavirus outbreak began, and everyone had to be inside. So we moved to a better solution to stay connected with our remote teams which are distributed across the country. Webex Meetings suits quite well with our existing work environment. The app helps us to host weekly team meetings and and monthly scheduled meetings with our partners. We normally share the meeting link through email and notify our distributed team members about the scheduled meeting. Our remote workforce can easily join the meeting and till now there was no complaints received from them regarding the app.
  • The feature set are easy to navigate thus our less tech savvy members are also able to manage and join meetings without any issues.
  • We host meetings with large amount of team member and the video and voice quality stays quite great.
  • Meetings invitation can be sent easily to desired person.
  • Screen sharing capabilities are also quite good.
  • We use both the web and mobile versions of the app, but in the Android app, the user gets logged out after a few days. They mainly say that it's for security issues, but I think when I'm using an app on my phone, and it gets logged out without notifying me, that's a bit irritating!
  • The app also ask for location access which seems odd to me.
  • Voice and video distortion issue raises in low bandwidth.
We have large number of teams that work distributed across the country and to connect with them we need a reliable meeting solution that can meet our day to day unified communication needs. Webex Meetings excel at unified communication arena and does a pretty good job connecting our remote teams and partners.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings enables ease to interact and engage with our customers and team more seamlessly through polls and Q&A.It facilitates fast business communication with our clients and colleagues.With Webex Meetings,I find it easy to schedule and conduct secure online meeting sessions.
  • Instant messaging
  • Productive online meetings.
  • Group chats.
  • Video conferencing.
  • Files sharing.
  • Screen sharing.
  • Meeting recording.
I do recommend Webex Meetings to those organizations that needs to a reliable and convenient solution for effective video conferencing and online meeting.Again,it delivers engaging and interactive customer experiences during surveys,polls and Q&A.It makes business calls to be of great quality.
February 12, 2024

Good value product

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use it to connect to various vendor meetings regarding technical issues/engineering.
  • Image quality
  • Voice quality
  • Collaboration
  • Feature set
  • Intuitivity
I am not convinced of its benefits and reasons why this one is better than the market defaults.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex Meetings for some of my external meetings with Cisco together with TAC engineer.
  • Super efficient
  • Never drops a call
  • Prompts 5 mins before meeting
  • Notifications can be too much of a nuisance
  • Sharing files against Microsoft Platform
It's really good to use Webex Meetings in my calls with Cisco representatives.
Loïc Boudier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I use Webex Meetings to communicate with Cisco employees and with my customers.
  • Planning meetings
  • Quality of sound
  • Easy to use
  • The cross plate-forme meeting with Microsoft Teams for example, is a little slow to launch
Organise a meeting with a lot of people
February 09, 2024

Webex Meetings

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex Meetings allows teams that are cross site to connect.
  • Roomkit devices have been rock solid for us
  • Teams support was very nice
  • Room navigator support
  • Admins apis lack endpoints for org level settings
  • Would be nice to have a wallboard mode of control hub for monitoring
Webex Meetings software and Webex hardware have been fairly hassle-free.
February 09, 2024

Webex Meetings

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is being used to book meeting rooms and has advanced collaboration across our sites based in the US and Europe bringing the company closer and allowing for better communication.
  • Room booking/ navigators
  • Use of teams addon
  • Ease of use
  • Often room kits show in use when not the case
  • Lack of API access for true customised settings
Webex Meetings is seamless when connecting to meeting room hardware. Easy to book and cancel meetings directly from the room.
February 09, 2024

Webex Meetings review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is a very powerful tool for collaboration and communication. We use it in my organization to promote our digital workplace and to work with teams in several locations.
  • Collaboration
  • Sharing documents
  • Communication
  • Team work
  • Enhance team collaboration
Collaboration and communication.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Using it on a daily basis to have meeting, Run calls. See each other and also stay in close contact to our customers. Webex Meetings is providing a platform to allow collaboration, exchange, brainstorming, and also chats, polls, translation to us, which we are using. The chat function is important too.
  • Meeting
  • Chat
  • Video
  • Chat during meeting
  • More integration
  • Customise
Good for small teams, hard to see big teams all with video on.
February 07, 2024

Webex Meetings review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings to have meetings with vendors like Cisco.
  • Audio & video
  • Transcripts
  • MS Teams integration
  • CPU requirements
  • More Integration with other video conf and collaboration tools
Large meetings: well suited.
Running on older hardware: less suited
February 07, 2024

Webex Meetings

Abbey Louise Haigh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings to meet with clients, partners, customers and vendors as an external meeting tool. Internally, we use Webex Calling. This product allows us to meet with multiple parties, allows access and password control, and is a secure and high-quality meeting space. We can simply log in and add or modify meetings and settings with a simple and logical user interface.
  • Secure meeting space
  • Access Control
  • Participant controls
  • Graphical user interface
  • Single Sign on
  • Could be available to launch from Webex Calling
  • Allow Calendar changes from Outlook
  • Assign other Administrators to a meeting who can also change settings
Appropriate for external meetings, simple enough to use and set up, guides and FAQ are easy to find. We don’t tend to use it so much internally as calling is faster.
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