Overview
What is ZipRecruiter?
ZipRecruiter (www.ziprecruiter.com) is an online employment marketplace that actively connects people to their next opportunity. ZipRecruiter’s matching technology improves the job search experience for job seekers and helps businesses of all sizes find and hire the right candidates quickly.
Ziprecruiter up to par?
ZipRecruiter
ZipRecruiter
Zip the candidate with ZipRecruiter
Very Misleading and Unresponsive....Caution Required
Worth It.
Don't waste time or resources with this platform.
Easy to use and saves time.
ZipRecruiter is a Hip Recruiter!
Me and my team LOVE ZipRecruiter
You get what you pay for.
Ziprecruiter up to par?
A so-so job board that is as lukewarm as my 11am cup of coffee.
ZipRecruiter gives my company an advantage!
How ZipRecruiter Differs From Its Competitors
Candidate Experience
Candidate Experience
Ease of Recruitment
Candidate Experience
Ease of Recruitment
Candidate Experience
Ease of Recruitment
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employer Branding Tools (11)7.373%
- Active Recruitment Advertising (12)6.565%
- Passive Recruitment Advertising (11)6.262%
Reviewer Pros & Cons
Pricing
What is ZipRecruiter?
ZipRecruiter (www.ziprecruiter.com) is an online employment marketplace that actively connects people to their next opportunity. ZipRecruiter’s matching technology improves the job search experience for job seekers and helps businesses of all sizes find and hire the right candidates quickly.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
19 people also want pricing
Alternatives Pricing
What is MightyRecruiter?
MightyRecruiter, from Bold Limited, is described by the vendor as an intuitive recruiting solution that aims to help companies recruit better. Users can post to job boards, source passive candidates, manage applicants and hire the most relevant candidates.
What is Wizehire?
WizeHire is a month-to-month online recruiting solution for small businesses, from the company in Houston.The solution combines applicant tracking with online job posting capabilities, and can include hiring advice from a WizeHire recruiting coach, and a selection of pre-built assessment and hiring…
Features
Recruitment Marketing
Key features for actively applying a marketing approach to recruiting
- 6.2Passive Recruitment Advertising(11) Ratings
The ability to post or promote recruitment efforts or specific jobs on social media or other sites
- 6.5Active Recruitment Advertising(12) Ratings
The ability to promote jobs directly to candidates by email, text, or direct messages
- 7.3Employer Branding Tools(11) Ratings
The ability to create an employer persona to better engage with candidates and applicants
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is ZipRecruiter?
ZipRecruiter Features
Job Board Features
- Supported: Applicant Screening
- Supported: ATS Integration
- Supported: Candidate Communication
- Supported: Candidate Management
- Supported: On-Site Promotion Strategies
- Supported: Resume Database Search
- Supported: Team Collaboration
Recruitment Marketing Features
- Supported: Active Recruitment Advertising
- Supported: Employer Branding Tools
Additional Features
- Supported: AI-driven smart matching technology
- Supported: Invite to Apply
- Supported: Premium 24/7 customer support
ZipRecruiter Competitors
ZipRecruiter Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States and Canada |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(202)Attribute Ratings
Reviews
(1-25 of 30)In my opinion, not the best experience...
- In my opinion, Take your money
- In my experience, Ignore your complaints
- In my experience, Sell their products
- In my opinion, Listen to the customers
- In my opinion, Provide an easy line of communication to customers
- In my opinion, Ensure qualified leads are being matched to the payments charged.
Ziprecruiter up to par?
- Ease of use
- Available for entry level applicants
- good representatives
- More Applicant Flow
- Duplicate Applicants
- Correct salaries
Still quantity over quality, but getting much better!
- Job postings.
- Sourcing resumes.
- Screening candidates.
- Better screening tools for candidates who apply to open jobs.
- Auto-screeners that can be conducted via recorded phone call.
- Option for candidates to identify when they are open to relocating.
- Messaging features- would be nice to have a template included in direct messaging.
ZipRecruiter is well suited for businesses of any size, who post jobs with entry-level and/or general skillsets. This would include an administrative assistant, customer service professional, or data entry associate. For roles like these, you can expect at least 50 applications, with the opportunity to collect resumes from all backgrounds. ZipRecruiter is not the best suited for highly specialized roles. We find that other job boards have a more robust pipeline of candidates, who, with specialized skillsets, tend to post their resumes. This may include a specialized Marketing professional, IT developer, etc.
ZipRecruiter review
- none
- none
- none
- customer services
- Different agent told me contradicting information
- I wasn't around long enough to find out.
- It could ask potential customers to opt-in as opposed to opting out before they begin charging you after the free trial ends.
- They could bill weekly so that potential customers could not be slammed with a 30-day bill when they did not turn off their free trial listing.
$780 and ZERO qualified candidates - AVOID AT ALL COSTS!
- Charge you a LOT of Money and COLLECT money from you
- Call you when you cancel your jobs to offer a way to collect more money
- Get you candidates that have nothing to do with your listed job
- Provide qualified candidates! That would be cool!
- Provide feedback on best plans BEFORE you pay in big money and cancel them subsequently
- Close their ripoff business model and save business owners the headache
- Large Database
- Invite Applicants
- Reasonable Pricing and Variety of Options (pay by day or month)
- Sales & Customer Service (Unresponsive)
As the trial neared completion, the sales representative contacted my Team Leader and was very aggressive in attempting to talk him into the highest-priced package even though it did not meet our needs whatsoever. He declined and let the rep know we'd like to proceed with the daily plan. Apparently, ZipRecruiter does not want our business as he has contacted the rep multiple times over the course of a week. When that didn't work, he contacted Customer Service whose only suggestion was to contact the rep's manager (at least they provided contact info). Now we're being ghosted by the sales manager.
It truly is mind-boggling that any legitimate organization would operate in this way. If they don't want to sell the $16/day plan, why is it even an option? I could not be more disappointed in ZipRecruiter's lack of professionalism and basic competence.
ZipRecruiter's Job Posting Aggregation is Great, but Searching and Alerting needs Lots of Improvement!!!
ZipRecruiter has many such job postings.
I have asked their Technical Support how to structure the Query so that it Answers MY Request.
[I believe] they just send me the same formal reply that [does] NOT Come close to Answering My Specific Question.
I applaud their efforts to use AI to minimize their Human Costs.
But, [I feel] they are failing for BOTH Search and Alerts!!!
- Trying to learn how to Apply AI
- Does a good job of collecting Job Postings from many other sites
- When they know about an application you've submitted, they do a good job of tracking and reporting status
- [I feel] they do NOT help the User configure Custom Alert or Search Filters
- [I believe] their Custom Alert and Search Filters DO NOT WORK AS SUGGESTED
- [I believe] their Customer Support is TERRIBLE :( Appears to be very primitive AI
- [I feel there] does NOT seem to be a way to communicate with a Human :(
While it appears to contain meaningful jobs for me, getting it to filter the extensive set does NOT WORK :(
ZipRecruiter Right Tool For The Right Job
- Easy setup and deployment
- AI matching with [a] perfect candidate with [an] almost fitting description
- Highly responsive customer service and support
- Check on high volumes of fake jobs/accounts and intrusive spam content on email
- Increase the length of the trial period at least to accommodate completion of one recruitment cycle
- A bit highly-priced in comparison with other providers
- Filtering the right candidates.
- Views of job postings from potential candidates.
- Candidate export function.
- Account rep is always changing.
- Texting ability.
- Less mail ads to customers that already have ZipRecruiter.
ZipRecuiter...Worth your time and investment!
- Maximizes your budget.
- Understands your target audience.
- I have no suggestions at this time.
ZipRecruiter is a good tool to have at your disposal
- It provides great editing tools, and key words based on the position posted.
- Zip posts the jobs in real time, right away as soon as you are ready to post.
- Zip reaches a large audience quite quickly.
- The resumes they share once a job is posted are way too broad. They are not specific enough to the job requirements, and some of them are very old. They need a lot of work in this area. As of right now, I don't even bother using it anymore.
- The editing tool fights with you sometimes, when making bullet points and numbered sections. It would be easier if it would copy and paste exactly what I paste from my MS Word docs.
- The fees to add broadcast options are VERY pricey for us small companies to use.
ZipRecruiter brings the applicants to you!
- Brings applicants who are qualified to your organization.
- Eliminates the need to go searching for people.
- Helps shorten hiring process.
- I think there is room for improvement on their website stylistically.
- I think it needs to expand the types of jobs it includes, or at least try to add more!
The best tool to recruit the high caliber candidates.
- Well, it is quite easy to post the required position without any kind of struggle at all and within few minutes its starts filtering the appropriate candidates for you.
- The ads are visually pleasing and attract a greater audience with creative content lines.
- We can also filter the right candidate for us by targeting specific candidates, location, education and experience.
- This tool has some serious issues. The foremost thing that requires utmost improvement is their own customer support which always doesn't respond to us in more direct way.
- They always try to lure us with some hefty pricey plans which are not even required at all.
- There's also an abundance of notifications and alerts that we have to sort out manually.
Top Talent Today
- Quickly posts open positions.
- Send my job openings to other great job sites.
- Customer service always trying to up sell when you just want help.
- Resume search seems to be outdated.
ZipRecruiter lives up to his hype
- Getting quality applicants.
- Bringing a diverse group of choices
- Harder to use on mobile phone
- Could upgrade the navigation
ZipRecruiter is a vital resource!
- Ability to search multiple resumes
- Search by keyword or location
- Lack of clarity on candidate communication
- Some trouble with rating system of candidates
How ZipRecruiter Stacks Up In Comparison
- A broad reach of applicant pools.
- It automatically connects with a variety of job boards.
- ZipRecruiter needs to continue to advertise to the users/job seekers to grow their reach.
- The tracking links you can create are okay, but not great.
Poor client refund policies
- Great advertisements.
- Client support (except for billing).
- Poor quality of candidates.
- Upcharges to "optimize ads."
- A poor refund policy.
Great platform when integrated through your ATS!
- Quality candidates. The resumes we get through ZipRecruiter are much better than ones we receive through other platforms.
- Quantity of candidates. The platform, especially when you use sponsored posts, brings in a lot of candidates to our candidate pool. We utilize three slots monthly and it helped a lot to build our candidate pipeline.
- When we use the platform previous to integration with our ATS, it was very difficult to get the resumes off of the platform and into our ATS. Very time-consuming and not worth the time.
- When we would pay for sponsored posts, you only had a certain amount of time to retrieve the candidate information off of ZipRecruiter which could be problematic if the post ran through the weekend.
ZipRecruiter Will Save The Day!!
- On-Time Notifications.
- Newsletters.
- New Job Recommendations.
- I do not see anything from this company that needs improvement so far from the job searching end.
A breath of applicant freshness
- ZipRecruiter has great exposure bringing in a ton of resumes.
- You have the ability to surf through the applicant database with ease.
- The user experience design is very user friendly
- The matching of great candidates to your inbox are always on target.
- One of the things that may help improve ZipRecruiter is the ability to filter out applicants that are not a 100% match.
- A questionnaire can be created to filter out applicants.
- ZipRecruiter is used as an add on , maybe they can improve to become more of a full lifecycle recruiting applicant tracking system.
User Ready
- Filter out what you are looking for.
- Accurate descriptions.
- Daily updates.
- Screen candidates a little better.
- Add some skill-testing scenarios.
- Filter out the unqualified.