Miro is the perfect tool for companies that need asynchronous and visually pleasing communication
May 03, 2024

Miro is the perfect tool for companies that need asynchronous and visually pleasing communication

Mateus Mateus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I'm from the customer experience and customer marketing team, so I use Miro a lot for countless demands.
In my routine, I constantly need to use Miro to create user journeys, investigate bottlenecks and consolidate information, presentations to internal teams, brainstorms, service flows, as well as teamwork.
Overall, my use case is to constantly analyze and improve our customers' experience.
  • building user journeys
  • brainstorms
  • team work
  • presentations
  • presentations
  • presentations
  • improved productivity
  • improvement in teamwork
  • internal team engagement for new ideas and solutions
The company I work for (thank God) is 100% remote.
With this condition, tools that are easy to access and view and that facilitate teamwork are very necessary.
For this, Miro is simply perfect. It works great for all the demands of the product, cs, cx and process teams and projects.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

As I work with customer experience, my demands are centered on analyzing customer behavior.
Construction and analysis of journeys, ideation of new journeys, investigation and consolidation on a board for presentation, brainstorms to find new solutions, construction of personas, guided presentations.
Demands that require a visual and interactive solution, Miro is the perfect tool.