Overall Satisfaction with Paycom
We are using Paycom for our payroll. Before we were using paper timesheets, and a local accountant. This system has helped us to cut a lot of our administrative time and costs. The Beti system in Paycom is AWESOME. It really does help our employees understand their pay better, and with them doing their own pay, it really cuts done on payroll costs. Payroll does have to make some corrections, but hopefully those issues smooth out the farther we get into it. We are only in our 4th payroll. The HR functions are working great too! With the onboarding being a great resource for our new people so they can get all of their paperwork done electronically is super helpful. We are working through our annual reviews which there has been some learning to that, but they more we do they more we learn. Speaking of learning, the Paycom University was been extraordinary with the different learning paths, webinars, and quick tutorials. The implementation team is awesome! They have been super helpful with the setup of Paycom. Payroll, HR, everything really. I love the dedicated staff so that we know who we will be talking to each week in our weekly calls.
- Dedicated implementation staff
- Knowledge of the entire system
- Helpful with setup of our different pay
- Walking through the 1st couple of payrolls
- Rating scales in the employee reviews
- Section for product improvement suggestions
- Talent Acquisition can be tricky to understand at first
- Saves money by allowing employees correct personal information (taxes)
- We are only at our 4th pay role, but already have saved in checking timesheets
- Expense management has cut down admin costs significantly
Paycom is hands down way better for us. They helped us make our payroll simpler and more manageable. Paycom's dedicated staff was knowledgeable in all areas of the system not just one. ADP was to clunky for our payroll, which shouldn't be that difficult. ADP changed our implementation team several times, and we had someone different for every module.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes