Small yet reliable for small business!
Updated May 06, 2024

Small yet reliable for small business!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Commerce

QuickBooks Commerce is essential for our day to day business. It is rather simple to use even when they do updates, we have easily adjusted to said updates. Adding a client to QuickBooks Commerce is quick and easy, making updates to the folio is also very smooth and simple. There is an auto billing feature that allows you to set up an automatic invoicing, although I have used this feature in the past and although it was good at the time it started building at one point and was a bit difficult to shut off. I would really love it if my sign-in would allow me to send things to clients with my name and email, so as they do not approach the person named on the account with something that they had nothing to do with. QuickBooks Commerce is nice on the organization and allows you to merge a client if they were entered more than one time. It is nice to see everything that is due in one place and it is exceptional that we can now except payments through the app now. This has made things a lot easier on us, however it would be nice if you could make it so that all users of the program get an email update for when the payment goes through. For instance if the office manager is out and we receive payment (I do not get this email) if she is out for a week that would really back us up on the details of the clients payment, per I do not get the email.
  • Very well organized one shot spot for all financials
  • Takes payments which is very helpful since we have to go to 4 spots in system for one payment (takes some of the fuss out)
  • Helps us to keep up on due payments
  • Needs email alert on payment for all assigned to QuickBooks Commerce
  • Improve auto payments set-up
  • Would be really nice to get automated reminders on the system
  • The quoting options are quick and efficient
  • I feel that the return is very good with the program
  • Easy learned and efficient program
I like the program they are exceptional at setting up any and all IT issues that may occur (very rare) They cared for me properly and followed up quickly. Most days the program works with out a hitch some days slower than others but overall I think this company would be lost with out it.

Do you think QuickBooks Commerce delivers good value for the price?

Yes

Are you happy with QuickBooks Commerce's feature set?

Yes

Did QuickBooks Commerce live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Commerce go as expected?

Yes

Would you buy QuickBooks Commerce again?

Yes

I feel like this program is very good for small business not something that I would recommend for a giant corporation. It is well put together and moves pretty nicely with-out lots of glitches. Does seem to stall sometimes very slow holding up a client on the phone at times.

QuickBooks Commerce Feature Ratings

Inventory tracking
10
Automatic reordering
Not Rated
Location management
Not Rated
Serial number and batch tracking
Not Rated
Barcode scanning
Not Rated
Automation rules
10
Reporting and analytics
10
Fulfillment
9
Backorder management
10
Returns management
Not Rated
Bill of materials management
10
Item kitting
Not Rated
Invoicing
10
Forecasting
10
Accounting integration
10
Point of sale integration
10