Great Expense software; very well integrated with SAP ERP products.
May 16, 2024

Great Expense software; very well integrated with SAP ERP products.

Damean Chen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Travel
  • Invoice
  • Expense

Overall Satisfaction with SAP Concur

An App that could capture employee-related expenses, both from corporate credit cards and noncorporate cards, for review and approval. Expenses should be automatically denied if they exceed budget\authorization. Multi-level authorization is possibly driven by dollar amount. Multi-level escalation\reminder If an expense has been submitted and not approved within x days. For ease of use, users should be able to take a picture of the invoice on the spot and then submit it later as part of the claims.
  • Mobile App Capture screen shot for expenses.
  • Integration with corporate card.
  • Easy to create workflow approval and budget check.
  • Better user reporting capability.
Better integration with SAP ERP.
Invoice image capturing -fraud detection.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Well suited: Corporation with a heavy volume of employee-related expenses, budgeting rules, authorization levels, audit requirements, and use of corporate credit cards. A backend ERP from SAP (e.g., ECC, S/4, etc) would be a plus as it's well integrated with Concur, meaning less integration effort vs other software packages. Less appropriate: A smaller organization with only a small volume of employee expenses and simple needs.

SAP Concur Feature Ratings

Employee Expense Reporting
9
Corporate Card Reconciliation
10
Customizable Approval Policies
10
Financial Document Management
10
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
9
Advanced OCR
10