Item: SAP SuccessFactors
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

We use EC as a core HR system plus some limited use of performance. Recruitment tool is being used, but there are frustrations with it. The system is used globally to record basic employee data with local Payroll systems - some of which are integrated into success factors. Key business drivers are around headcount control.

Pros and Cons

Helps with basic data capture and self service for end users.

The reporting tool is limited—we struggle to produce basic reports such as turnover reports. Some of this may be due to the way the system has been configured.

Return on Investment

Limited

Ease of Integration

OK, in terms of using the integration center.

SuccessFactors Implementation

I joined the organization after its implementation, so I cannot comment on this. However, I believe that the advice provided wasn’t great, given that this setup has limited our system.

Alternatives Considered

Workday Human Capital Management

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Are you happy with SAP SuccessFactors's feature set?

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors again?

Other Software Used

Cintra Payroll & HR Software

Likelihood to Recommend

The storage of employee information is fine, and it’s easy to capture and input the information. It's Similarly easy to populate with bulk uploads following acquisitions. However, there is a lack of automation around the production of notifications and limitations in the information that can be included. The previous HR system was much more flexible in this area.

Does the basics but not much more.

Modules Used

Overall Satisfaction with SAP SuccessFactors