SAP SuccessFactors for HR
May 20, 2024
SAP SuccessFactors for HR
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Employee Central
- Recruiting
- Performance Management
- Succession and Development
Overall Satisfaction with SAP SuccessFactors
We use SAP SuccessFactors for core HR, Recruiting, Talent and Succession, PMGM and CMP VP. System is still to catch up with the new ways of working. It wasn't design with the end users at the core, so it is hard to win over employees and managers, as the system experience is not very intuitive. Even adding objectives is bad. Modules seem to have been developed without any central data governance, so certain fields in EC have no exact matches in RCM, for example, so additional configuration and maintenance is required. Recent few months has shown some promise but my organisation looked at AI two years ago and we searched for external vendors to help us with some processes. It's only now that SAP is starting to catch up.
- Recent innovation approach looks promising.
- data format alignment across all modules
- significantly improve end user experience, simplification
- two many SAP pages to find any information, especially difficult when close to a bi-annual release
- things get deployed but sometime hard to find clarity on details, e.g. AI costing ad usage of credits
- It is ok but so far has required additional technology to make it more user friendly (when you ant self-service)
we integrate via middleware
Do you think SAP SuccessFactors delivers good value for the price?
Yes
Are you happy with SAP SuccessFactors's feature set?
Yes
Did SAP SuccessFactors live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP SuccessFactors go as expected?
I wasn't involved with the implementation phase
Would you buy SAP SuccessFactors again?
Yes