|Employees on LinkedIn:||2,826|
|Headquarters:||San Leandro, CA|
TriNet provides a full-service HR solution designed for small and mid-sized businesses with 3 to 500 employees. As an HR business partner (PEO), TriNet assumes many of the responsibilities of being an employer and helps companies contain HR costs, minimize employer-related risks and relieve the administrative burden of HR. It combines TriNet Cloud applications, an HR team, and strategic HR services (payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and worker's compensation insurance) bundled for specific industries like technology, hospitality, life sciences and non-profits. Depending on the package and customer needs, the online platform can include expense management, applicant tracking, employee learning management, employee performance management, and/or time & attendance tracking. It also includes a mobile app, TriNet Mobile, which is mostly for employee self-service—employees can access real-time information on pay, paycheck history, benefits, time off requests, a company directory, etc. Managers and admins can also use the app for approvals, but they can't do heavier weight things like run payroll or onboard a new employee. TriNet is Top Rated by reviewers at mid-sized companies. They are also highly rated by users at small businesses, though just shy of Top Rated, with a trScore of 8.7 for that segment.
Performance management and applicant tracking are newer areas for TriNet, but the vendor sees them as key areas of opportunity since most of the existing technology in those spaces has been built for enterprises, rather than SMBs. TriNet has also been investing in additional, vertical-specific modules. For example, the company recently launched TriNet Technology, an offering tailored for tech companies. The product includes equity management capabilities, visa management and support for international hires, as a result of the acquisition of Teleborder earlier this year. Another example is the hospitality offering, which will launch Q1 2017, and will include time and attendance management, with industry features like tips processing. According to the vendor, their top competitors are ADP Total Source, Insperity and Paychex.
Based on user feedback, reviewer demographics, and buyer research patterns on TrustRadius, TriNet is:
A good fit for: Small businesses and start-ups in software and other industries that want to outsource some or all HR functions, but where employee self-service features are important
Most compared to: Zenefits, UltiPro, BambooHR, Paycor, ADP Workforce Now
Find detailed user ratings of TriNet's Core HR features here.
|TriNet Pros||TriNet Cons|
|Good for startups / small businesses
||Payroll and benefits summary review
|Multi-state payroll & tax compliance
||Cloud platform needs improvement
|Support is inconsistent
Thanks for the feedback. Reviews like yours help us improve and deliver extraordinary HR for small and midsize business owners every day. As a comprehensive HR solution for our clients, we not only make it easier for our clients to scale and grow their business but also offer competitive benefits that are crucial for SMBs to attract and retain top talent, as some of the reviews pointed out.
As the health care costs continue to rise, we avidly negotiate rates with our insurance carriers and provide a broad range of plan options and carriers. The rates for healthcare benefits are dictated by various factors which are sometimes not within our control, e.g., rising cost of prescription drugs, drug discovery, disease management, Affordable Care Act mandates, etc.
Our services are delivered by our expert team of HR professionals who are committed to providing excellent customer service to all our clients, regardless of the company size. To achieve this goal, our team of Human Capital Consultants, are trained to serve our clients' needs and are always ready to answer any questions they may have. Our dedicated support team can be reached through the Employee Solution Center at 800.638.0461 Monday - Friday from 4:30 AM – 9 PM PT. It is our objective to deliver world class customer service and we hope that our clients continue to experience exceptional support in future as well.
Our cloud based technology platform makes it easy for our clients and their employees to efficiently manage and access their HR from anywhere, anytime. We are continuously improving the platform and are adding more robust capabilities. As we grow, we are also able to serve an expanding set of needs by different industry verticals. We will take your valuable feedback into account and look forward to improvements in areas around custom reporting.