TrustRadius Top Rated Recruiting / ATS Software for SMB 2015

CATS Software

Recruiting/ATS Software

Software Profile & Review Summary

CATS is a web-based Applicant Tracking System that grew out of talent agency Cognizo Technologies in 2005. The CATS product was initially open-source and shifted to a hosted model in 2007. CATS’ Software-as-a-Service (SaaS) recruiting and hiring software is used by small and mid-size businesses and has over 1,700 customers in over 60 countries. One of its key features is their large list of third party integrations including leading email services, email marketing tools, assessment software, background screening software, and call solution applications.

Company Status: Private
2014 Revenue: N/A
Revenue Growth 2013-2014: N/A
Customers: 1,700+
Employees: ~20

CATS Software Customer Distribution

CATS Software Customer Distribution Pie Chart
Source: (11) User reviews of CATS Software on TrustRadius

Aggregate User Ratings of CATS Software on TrustRadius

Source: (11) User reviews of CATS Software on TrustRadius
Rating Attribute CATS Software Rating # of Reviewers Contributing to Rating Average Recruiting / ATS Average Rating
Likelihood to recommend 9.0 11 7.5
Likelihood to renew 9.4 10 7.6
Product usability N/A N/A 7.8
Product availability N/A N/A 8.1
Product performance N/A N/A 9.0
Support N/A N/A 7.4
In-person training N/A N/A N/A
Online training N/A N/A 8.1
Implementation satisfaction N/A N/A 8.1

Summary of CATS Software Reviews

Source: (11) User reviews of CATS Software on TrustRadius
CATS Software Pros CATS Software Cons
Life-cycle recruiting
Easy and efficient way to manage different stages of the process, from job-posting to receiving resumes and onboarding.
Email functionality has room for development and/or improvement.
Easy to understand and to use; does not require extensive training.
Reports generated within CATS, although customizable, may require additional information and/or analysis.
Robust features for an affordable price; no hidden costs.
Duplicate prevention
Duplicate candidate prevention has room for improvement.
Internal communication
Notes and mobile access make candidate information accessible and increase the opportunity for collaboration.
Partnerships with other websites could be expanded to cast a wider net during candidate search.
Candidate communication
Detailed tracking tools improve the speed and quality of response to applicants.

Scalable; easy to create customized, automated workflows.

Frequent updates and improvements based on customer feedback. Newly released updates may require troubleshooting.

CATS Software Response to Reviewer Feedback

CATS' email functionality has improved dramatically within the last year. Clients now have the ability to mass email and analyze detailed statistics such as opens, click, and unsubscribes from each email campaign. Also, we have added a feature that allows clients to sync email providers like Gmail and Outlook (and more) to our application.

We have also made fundamental improvements to our duplicate prevention process. The criteria we use to determine whether or not a candidate is a duplicate record includes the candidate's email, first name, last name, street address, city, state, phone number, etc.  The improved toolbar makes it easy to clean up any potential duplicates. If a duplicate does manage to slip through, there is a “Merge Duplicate Records” tool which allows the client to selectively merge records.

We are currently partnered with all major job boards such as Indeed, SimplyHired, Glassdoor, Monster, and CareerBuilder. We are always looking to expand our job board base to ensure all potential candidates are being reached.

Thank you everyone for the great feedback. CATS greatly appreciates its customers and their support.