TrustRadius Top Rated Recruiting / ATS Software for SMB 2015


Recruiting/ATS Software

Software Profile & Review Summary

Jobvite was founded in 2003 and has undergone four funding rounds raising a total of $55.5m. The Jobvite product is a socially enabled recruiting platform and, unlike some other standalone recruiting solutions, it is focused on perfecting its recruiting technology and has no plans to branch out into adjacent areas such as onboarding. However, in 2013, Jobvite joined forces with Bamboo HR to offer a complete set of tools to manage the entire employee lifecycle. The Jobvite platform comprises Jobvite Brand for creating compelling branded career sites that are mobile optimized, Jobvite Refer for sharing jobs on social channels, Jobvite Engage for sourcing candidates on the social web and adding them to talent pools that can be nurtured with email and social campaigns, Jobvite Video to quickly screen candidates via on-demand video interviews, and Jobvite Hire for managing the actual hiring process.

Company Status: Private
2014 Revenue: N/A
Revenue Growth 2013-2014: N/A
Customers: N/A
Employees: ~289 (from LinkedIn)

Jobvite Customer Distribution

Jobvite Customer Distribution Pie Chart
Source: (32) User reviews of Jobvite on TrustRadius

Aggregate User Ratings of Jobvite on TrustRadius

Source: (32) User reviews of Jobvite on TrustRadius
Rating Attribute Jobvite Rating # of Reviewers Contributing to Rating Average Recruiting / ATS Average Rating
Likelihood to recommend 7.5 32 7.5
Likelihood to renew 7.2 23 7.6
Product usability 8.7 3 7.8
Product availability 10.0 2 8.1
Product performance N/A N/A 9.0
Support 9.5 2 7.4
In-person training N/A N/A N/A
Online training 8.0 2 8.1
Implementation satisfaction N/A N/A 8.1

Summary of Jobvite Reviews

Source: (32) User reviews of Jobvite on TrustRadius
Jobvite Pros Jobvite Cons
Social Media
Integration with social media platforms, like LinkedIn and Facebook, utilizes existing networks to make job-postings and referrals more efficient.
Search Function
Inadequate candidate search features. Boolean search capabilities aren't available, and users can't view basic details (like location) from the search results page without opening individual candidates' pages.
User Interface
Easy to learn and to use, even for non-technical staff. The Jobvite interface is intuitive and simple.
Browser Compatibility
Jobvite does not work well with older versions of Internet Explorer, which may be problematic for companies that can't afford to update their internet software regularly. Users also experience glitches and inconsistency with Firefox and Google Chrome.
Pre-made, customizable reports allow users to grab statistics without having to do a lot of their own analysis. However, some of the reporting features are hard to learn and hard to use; data presentation could be improved. Jobvite works well for generating basic reports, but may need to be supplemented by additional independent analysis.
Customer Support
Many users compliment Jobvite for their responsiveness, particularly to email inquiries. Some note that Jobvite is less responsive to phone inquiries, while others complain that Jobvite directs them to online forums, which are not as helpful as a customer support representative could be. Users seem to agree that Jobvite provides a better quality of support than previous vendors, but that there is still room for improvement.
Helpful for scheduling interviews. Users can invite a candidate for an interview, notify the hiring managers, and generate Outlook reminders for the interviewer through Jobvite. Jobvite integrates with Outlook and Gmail and the SmartScheduler automatically recommends optimal interview times based on the hiring team's availability.
Lacks flexibility; difficult to adapt to special purposes. Jobvite does not allow for integration with other vendors, so users cannot selectively use some Jobsite functions alongside features from other ATS software. Customization options for interview templates and interview requirements could be improved.

Jobvite Response to Reviewer Feedback

Search Function
Jobvite does offer Boolean candidate search capabilities. Also, Jobvite has a Quick View feature that allows users to quickly view key information (i.e., location, etc.) for the candidates in the search results page. Jobvite will also be adding the search function to top navigation giving instant access to performing candidate searches.

Browser Compatibility
Jobvite supports Internet Explorer 9 and higher and conducts extensive testing on all other supported browsers: FireFox, Google Chrome, and Safari. Based on the general comments provided in this category we cannot respond in more detail, but in general browser support has not been an area of concern for our customers.

Jobvite has recently rolled out a new version of reporting that improves usability and provides greater reporting flexibility including advanced filtering and formatting.

Customer Support
Jobvite takes great pride in its quality of customer support. Jobvite has won numerous Stevie Awards for customer service over the last two years. Support is offered 24 hours a day, 5 days a week and we provide many options for contacting the support team including phone, email, online portal, and in-product chat.

Customization/Integration Jobvite offers a flexible API platform that allows fast integrations. Jobvite integrates and partners with third-party providers for HRIS, Background Screening, Assessments, Reference Checking, Job Distribution, Resume Databases, Candidate Sourcing, Onboarding, and more. Jobvite allows many customization options for interview templates. Based on the general feedback provided in this category, we are unable to provide more specific responses.