SmartSearch ATS
Recruiting/ATS Software
Software Profile & Review Summary
Advanced Personnel Systems, makers of SmartSearch ATS was founded in 1986. SmartSearch has formed partnerships with major job boards and resume-search databases like Monster, CareerBuilder and others. SmartSearch ATS also integrates with providers of ancillary products like assessment services; background checking; screening and research tools, including E-Verify; to better streamline the recruiting process. The company is privately held and has never accepted venture capital funding. For nearly 30 years, SmartSearch has maintained a staffing focus and contains a CRM tool for managing relationships.
| Company Status: | Private |
|---|---|
| 2014 Revenue: | N/A |
| Revenue Growth 2013-2014: | N/A |
| Customers: | N/A |
| Employees: | N/A |
Aggregate User Ratings of SmartSearch ATS on TrustRadius
| Rating Attribute | SmartSearch ATS Rating | # of Reviewers Contributing to Rating Average | Recruiting / ATS Average Rating |
|---|---|---|---|
| Likelihood to recommend | 7.3 | 21 | 7.5 |
| Likelihood to renew | 7.3 | 16 | 7.6 |
| Product usability | 8.0 | 3 | 7.8 |
| Product availability | N/A | N/A | 8.1 |
| Product performance | N/A | N/A | 9.0 |
| Support | N/A | N/A | 7.4 |
| In-person training | N/A | N/A | N/A |
| Online training | N/A | N/A | 8.1 |
| Implementation satisfaction | N/A | N/A | 8.1 |
Summary of SmartSearch ATS Reviews
| SmartSearch ATS Pros | SmartSearch ATS Cons |
|---|---|
| Usability Basic features are easy to learn and to use; however, many reviewers said that SmartSearch requires in-depth training, because the most helpful features have a steep learning curve. Some reviewers found the visual interface confusing, and difficult to navigate. | |
| Tracking Helpful for keeping track of candidates throughout the hiring process; also allows users to save past candidate histories for future job consideration. |
Platform performance Platform performance is generally a pain point. |
| Flexible Scales well. Easy to customize, for organizations and individuals within an organization. |
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| Customer support The SmartSearch customer support team is very helpful and has great follow-up. |
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| Candidate communication Unlimited broadcast emails; organized, easily accessed records allow for better customer service in communications with candidates. |
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| Efficiency Increased efficiency in the recruiting and hiring process. |
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| Web-based Easy to access from remote offices, at home, or on mobile devices. |
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| Organization Easy to maintain records and keep current information up to date. Users can set priorities and manage workflow within SmartSearch. |
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| Collaboration/Visibility Central information storage allows multiple users to view resumes and post notes. Many reviewers said that SmartSearch has improved internal communication within their company. |
SmartSearch ATS Response to Reviewer Feedback
SmartSearch is a SaaS organization dedicated to providing our clients with excellent service and support – and one of the most powerful search engines on the market. Scalable from two to thousands of users, our highly configurable software is designed to satisfy the demands of modern-day recruiters and to meet and exceed the expectations of our end-users. Our first and foremost goal is to service our clients and support them as they navigate the ever-changing recruitment landscape.