SilkRoad (focus on SilkRoad Onboarding, formerly RedCarpet) Ratings & User Feedback
Software Profile & Review Summary
Company Status: | Private |
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Customers: | 2,000+ |
Employees on LinkedIn: | 483 |
Headquarters: | Chicago, IL |
Founded: | 2003 |
SilkRoad was founded in 2003 and has raised multiple rounds of funding since its inception, raising a total of $192M. The company made two major acquisitions to fill out their talent management suite, acquiring OpenHire (now SilkRoad Recruiting) in 2004 and VTN Technologies (formerly GreenLight, now SilkRoad Learning) in 2008. In addition to recruiting and learning management, SilkRoad also includes Onboarding (formerly RedCarpet) and Performance (formerly WingSpan). The Onboarding product, formerly RedCarpet, is considered one of the strongest in the industry, and is the focus of the user feedback summary below.
Based on user feedback, reviewer demographics, and buyer research patterns on TrustRadius, SilkRoad is:
A good fit for: Companies that are focused on creating an integrated recruiting to onboarding process (other areas of the suite get mixed reviews or have limited data). It may be less of a good fit for organizations without internal IT resources to support the applications, given that support is a pain point across reviews of the different modules.
Most compared to: ADP Vantage, Lumesse, Infor HCM, Oracle HCM Cloud, and Cornerstone OnDemand
Find detailed user ratings of SilkRoad Onboarding's features here, ratings of SilkRoad Learning here, ratings of SilkRoad Recruiting (aka OpenHire) here, and ratings of the rest of SilkRoad's offerings, which also includes Performance, here.
Summary of SilkRoad Onboarding Reviews
SilkRoad Onboarding Pros | SilkRoad Onboarding Cons |
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Task workflows
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RedCarpet portal
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Onboarding consistency & efficiency
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Support
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Status dashboards
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Modifying eForms
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New look is more user friendly
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Training time; implementation costs
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Forms library
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Integration with SilkRoad ATS (OpenHire)
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SilkRoad Response to Reviewer Feedback
SilkRoad Onboarding helps drive engagement during every employee transition. Whether it's new hire onboarding, promotions, mergers and acquisitions, retirement, or offboarding, our workflows allow organizations to deliver the right content to the right people at the right time to activate talent to day one readiness and accelerate their time to productivity.
Newer features have been added to further make SilkRoad Onboarding easy to use and implement. SilkRoad Onboarding customers enjoy our eForm Builder, which makes it easy to collect important data like beneficiary information, direct deposit details, and acknowledgements with simple eForms. Privileged administrators can easily build these eForms on the fly, and add them to the workflow of the event without engaging SilkRoad Services or incurring a cost. eForms created with the eForm Builder are responsive, include electronic signa-tures, and provide the flexibility to edit and update the eForm whenever needed. Also, customers now enjoy a new look and feel that provides an easy to use, mobile portal for employees.
Speed the time to value and activate new hires to productivity faster with SilkRoad Onboarding Express, which implements customers in just two weeks. Leverage SilkRoad's extensive onboarding expertise with a new hire onboarding portal that contains get started content and a predefined workflow, removing the guesswork of what the onboarding process should look like.