10000ft is being used by the whole organization. It is of course mainly used by the operations team and the information inside the tool is totally related to the operations team. But the platform is used by all leaders from all departments of the organization, and all mid-management in operations.
The main business problems it helps us solve is the capacity planning of our resources and the visibility of the operational forecast it helps us bring to all leaders of the company.

Pros and Cons

Capacity planning/resource planning.
Operational forecast and bring it up in a very visual manner.

The only problem I have with 10000ft is that the design/UI has started to feel a little outdated.
I would like to have pre-done integrations with other platforms.

Likelihood to Recommend

If you run any type of operation where you have to manage multiple resources and you need to move those resources from within projects or clients, this is a super useful tool. You can forecast work and allocations. It gives you a clear, very visual illustration of how your resources are going to be utilized.
It is a great tool, not only for the operations department, but for other departments like sales (to see future availability), human resources (to see future needs of people), finance (forecasting of sales and expenses).

Support Rating

They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.

August 13, 2019

A great tool for minimal budget and hours tracking, very little to no collaboration - Recommend for large companies!

Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

Score 6 out of 10

Vetted Review

Verified User

Review Source

Use Cases and Deployment Scope

We use 10000ft across all departments of Brand Design within a much larger company. Brand Design functions as an internal agency for our company, consulting on global designs across all brands both 2D and 3D. We use 10000ft to monitor and track all projects across the board, to track hours for freelance resources and update timelines and milestones.

Pros and Cons

Tracks freelance resource hours.
Tracks multiple small projects and milestones within the projects.
Tracks budget information and scope creep.

It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.

Likelihood to Recommend

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking.

I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

10000ft Scorecard Summary

Likelihood to Recommend (2): 85%
8.5
Likelihood to Renew (1): 40%
4.0
Support Rating (2): 100%
10.0

Feature Scorecard Summary

Project Management (14): 89%
8.9
Professional Services Automation (3): 50%
5.0

What is 10000ft?

10,000ft is a high-level resource planning and insights tool for project management that serves as visual resource planning software.

10000ft Pricing

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Frequently Asked Questions

What is 10000ft?

10,000ft is a high-level resource planning and insights tool for project management that serves as visual resource planning software.

What are 10000ft's top competitors?

Smartsheet, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), and Harvest are common alternatives for 10000ft.

Who uses 10000ft?

The most common users of 10000ft are from Mid-size Companies and the Hospitality industry.