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10to8 is appointment management software from the UK company of the same name.https://media.trustradius.com/product-logos/np/lk/OP7B2HPC7KP7.PNGExcellent Initial Impression and Hopeful that 10to8 Can Solve the Missing Piece of my JigsawI am a sole practitioner and so I use it to manage my diary and my contact with clients. I use it for online bookings and to provide me with information about the attendance of clients. These days, potential clients want to discover for themselves what appointments are available and often want the convenience of booking online directly. 10to8 Appointment Scheduling Software allows me to provide this service. I also feel reassured since 10to8 is really focused on online booking, so there are robustness and a strong focus on issues to do specifically with online booking. Other services which have online booking as a part of their offering have less flexibility (in my experience) and I really appreciate the flexibility of the 10to8 Appointment Scheduling Software.,Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden). Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable. Flexibility with payments - payments can be required or optional at the time of booking.,The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields. The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view. Expanding the messaging options and being able to send emails to clients and use templates would be helpful.,8,I am monitoring this currently, as I am a new user.,,Airtable10to8 is the best secretary we’ve never hiredWe use the program as an easy tool for guests to schedule their appearances on the show. The program allows 24hrs access to our schedule which is important as we interview around the globe.,Time zone configuration takes the guesswork out of trying to convert for our guests and we each get notifications in our selected time zone. Ease of use - we have had people with little computer knowledge be able to book their appointments so it is very user-friendly. Customer Service - being able to have quick access to a person if an issue arises is key for us and 10to8 has always exceeded our expectations!,Using the program on a phone is difficult as you cannot see the calendar as well as on desk top.,10,Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!,Zoom Video Webinar
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10to8 Appointment Scheduling Software
2 Ratings
Score 8.2 out of 101
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10to8 Appointment Scheduling Software Reviews

10to8 Appointment Scheduling Software
2 Ratings
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Score 8.2 out of 101

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Liz Jeffries profile photo
July 30, 2019

Excellent Initial Impression and Hopeful that 10to8 Can Solve the Missing Piece of my Jigsaw

Score 8 out of 10
Vetted Review
Verified User
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I am a sole practitioner and so I use it to manage my diary and my contact with clients. I use it for online bookings and to provide me with information about the attendance of clients. These days, potential clients want to discover for themselves what appointments are available and often want the convenience of booking online directly. 10to8 Appointment Scheduling Software allows me to provide this service. I also feel reassured since 10to8 is really focused on online booking, so there are robustness and a strong focus on issues to do specifically with online booking. Other services which have online booking as a part of their offering have less flexibility (in my experience) and I really appreciate the flexibility of the 10to8 Appointment Scheduling Software.
  • Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
  • Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
  • Flexibility with payments - payments can be required or optional at the time of booking.
  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
10to8 Appointment Scheduling is generally well suited to my business. Online booking with a separate online booking site is something I have been exploring for some time. However, in my specific use case, I am watchful for when it is inappropriate for clients to make a direct booking with my service - for example, if they are in a mental health crisis - and often it is useful to have contact with clients before they book an appointment in order to check that psychotherapy is the best option for them. However, I feel that using 10to8 Appointment Scheduling in combination with my website can address these concerns.
Read Liz Jeffries's full review
Tanya Fox profile photo
August 02, 2019

10to8 is the best secretary we’ve never hired

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the program as an easy tool for guests to schedule their appearances on the show. The program allows 24hrs access to our schedule which is important as we interview around the globe.
  • Time zone configuration takes the guesswork out of trying to convert for our guests and we each get notifications in our selected time zone.
  • Ease of use - we have had people with little computer knowledge be able to book their appointments so it is very user-friendly.
  • Customer Service - being able to have quick access to a person if an issue arises is key for us and 10to8 has always exceeded our expectations!
  • Using the program on a phone is difficult as you cannot see the calendar as well as on desk top.
10to8 is a great service even if you aren’t a “service” business. It is easy to use and allows your whole team to know what is happening. It also is great for staying in contact with your clients. It has built-in automation to not only remind them but you as well of upcoming dates! I highly recommend this program!
Read Tanya Fox's full review

10to8 Appointment Scheduling Software Scorecard Summary

About 10to8 Appointment Scheduling Software

10to8 is all-in-one online booking & appointment scheduling software that the vendor reports is trusted by thousands of businesses worldwide. A 'Free Forever' plan is available for small businesses!

With 10to8 Appointment Scheduling Software, companies can offer a convenient online booking page that clients can use to book appointments, and thus avoid interruptions. Companies can also customize this page with their own branding in order to be more visible online and appear more professional.

According to the vendor, 10to8 enables users to notify clients of their upcoming appointments with automated SMS & email reminders, improve communication & overall customer experience, and reduce no-shows by up to 90%.

Users can also set up 2-way calendar sync with popular calendar apps and avoid creating double bookings. No more awkward situations like two clients turning up at the same time for their appointments.

The vendor offers a free WordPress plugin, Weebly app and over 1,500 Zapier integrations.



10to8 Appointment Scheduling Software Features

Has featureOnline Booking Page
Has featureAutomated Reminders
Has feature1-to-1 & Group Bookings
Has featureMulti-Location Scheduling
Has feature2-Way Calendar Sync
Has feature2-Way Client Chat
Has featureApp Integrations
Has featureFree WordPress Plugin
Has featureHIPAA

10to8 Appointment Scheduling Software Screenshots

10to8 Appointment Scheduling Software Integrations

10to8 Appointment Scheduling Software Competitors

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?Optional
EditionPricing DetailsTerms
Free Forever$0pcm (100 appts + 2 logins)
Basic$12pcm (100 appts + 2 logins)
Grow$25pcm (300 appts + 3 logins)
Bigger Business$50pcm (600 appts + 6 logins)
BespokeBespokeBespoke

10to8 Appointment Scheduling Software Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone

10to8 Appointment Scheduling Software Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languages: English, German, French, Portuguese, Dutch, Chinese, Japanese, Italian, Hungarian, Spanish, Swedish, Polish, Bulgarian