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123FormBuilder

123FormBuilder
Formerly 123ContactForm

Overview

What is 123FormBuilder?

123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and…

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Recent Reviews

TrustRadius Insights

This product offers easy implementation and customization for clients, allowing them to make changes and access submitted data for their …
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TrustRadius Insights
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Reviewer Pros & Cons

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Bo Wicker | TrustRadius Reviewer
Bo Wicker
Owner
Stache Cups (Retail, 11-50 employees)
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Pricing

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Gold

$19

Cloud
per Month; or $190 per Year

Platinum

$39

Cloud
per Month; or $390 per Year

Corporate

$79/month

Cloud
billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.123contactform.com/signup.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Details

What is 123FormBuilder?

123FormBuilder (formerly 123ContactForm) is an easy to use online form builder that requires no coding skills. Any type of web form can be built in just 3 steps and customized very fast.

The tools is integrated with Google Drive, HootSuite, Marketo and many others.

123FormBuilder Features

Survey Content Features

  • Supported: Drag-and-drop editor

Additional Features

  • Supported: 3rd-Party Application Integration
  • Supported: Multiple Payment Processors Integration
  • Supported: Advanced Conditional Logic Options
  • Supported: Advanced Customization Options
  • Supported: Publishing Across Multiple Platforms
  • Supported: Custom Notification Options After Form Submission
  • Supported: Multilanguage Forms
  • Supported: Various Form Security Options
  • Supported: Advanced Submission & Reports Options

123FormBuilder Screenshots

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123FormBuilder Video

Web Form Builder - 123FormBuilder - Product Tour

123FormBuilder Integrations

123FormBuilder Competitors

123FormBuilder Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesInterface: English, Dutch, German. Web forms: all langauges.

Frequently Asked Questions

123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.

123FormBuilder starts at $14.95.

Formstack Forms, Wufoo, and Form Builder are common alternatives for 123FormBuilder.

The most common users of 123FormBuilder are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(48)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

This product offers easy implementation and customization for clients, allowing them to make changes and access submitted data for their CRM. Users have found it particularly useful for managing student and instructor contacts, providing up-to-date information, and generating easy-to-use reports. With its ability to create customizable templates, the product simplifies data collection for different types of customer information. It streamlines the process of building forms and enables effortless data sorting. This versatile tool is used across organizations for collecting and structuring data in tabular form, conducting surveys for analytics, and presenting client presentations. Additionally, it serves as a simple and effective way to create enquiry forms with all the necessary questions for business leads. Businesses appreciate its user-friendly interface that facilitates the creation of website landing pages, customer surveys, contact forms, and event information collection. By replacing archaic methods of requesting data, employees can now provide specific details and expand on their requests through guided questions.

Users have made several recommendations based on their experience with 123FormBuilder. The most common recommendations are as follows:

  • Start with the free trial: Many users recommend beginning with the free trial of 123forms to test its functionality. This allows users to explore the features and determine if it meets their needs before committing to a subscription.

  • Utilize the template library: Users suggest using the template library in 123forms to save time with form design. This feature provides pre-designed templates that can be customized to suit specific requirements, making it easier and more efficient to create forms.

  • Upgrade for additional features: Several users recommend upgrading their subscription in 123forms to access additional features. By doing so, users can take advantage of enhanced capabilities that can further streamline workflows and increase efficiency.

These recommendations highlight the value of exploring the trial version, utilizing available templates, and considering an upgrade for those seeking advanced features within 123FormBuilder.

Attribute Ratings

Reviews

(1-8 of 8)
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December 18, 2023

In my experience, 123FormBuilder lost our business tens of thousands of dollars, in as easy as 1, 2, 3!

Bo Wicker | TrustRadius Reviewer
Bo Wicker
Owner
Stache Cups (Retail, 11-50 employees)
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
In my opinion, 123FormBuilder's customer service is abysmal. We have had thousands of shoppers be unable to pay with square, stripe, and paypal for various reasons including redirect issues, address entry acceptance issues, and more. For the past two months, we've had over 150 stores open for holiday sales, and countless order confirmations have not reached our inbox- meaning we had no idea the orders were paid for. Our customers are livid because their Christmas purchases will be late. We've lost tens of thousands of dollars because of these issues, and much more when you factor in goodwill. But, in my experience, when I ask 123FormBuilder for a simple phone call to discuss the issues, their manager says that's only available to Enterprise customers (we are a Diamond customer). In my opinion, this is quite possibly the most unacceptable response I've received from any vendor, customer, supplier, or basically anyone in all my years of business. I think 123FormBuilder should be embarrassed at how little they value their customers. In my opinion, they have ruined our holiday season. I would never recommend them to anyone.
December 14, 2017

It really is as easy as 123!

Brad Price | TrustRadius Reviewer
Brad Price
HR Manager
ActivTrak.com (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
September 28, 2017

Full Form - Ideal Software for Form Building & Surveys

Prasar Sharma | TrustRadius Reviewer
Prasar Sharma
Principal Consultant
Evolution Partners (Management Consulting, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In our case we used it in a range of varying scenarios across internal functions as well as for external clients. It is fairly well featured and suited for use across multiple use cases. Albeit we ended up not using the pay features because it was an occasional requirement for us, I think one of the areas where it would be well suited would be processes requiring online payments based on variable logic. The pricing structure ironically makes it less suited for the same scenario for users with limited requirements.
April 21, 2017

123ContactForm can be life.... Maybe

Verified User
Analyst in Information Technology
Wholesale Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I believe when creating forms larger in scale, 123contactform would be well suited in terms of flexibility. It allows a creator that's familiar with HTML and inline CSS to manipulate the form to their will, providing them the desired outcome.
March 14, 2017

White Hat SEO Reviews 123ContactForm

Justin Kofron | TrustRadius Reviewer
Justin Kofron
SEO Specialist
Sq1 (Marketing and Advertising, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
123ContactForm is well suited for small businesses or smaller websites. Website owners that might not have development knowledge or the budget to hire a web developer can install 123ContactForm by themselves with little technical knowledge and receive communications from their users/visitors. 123ContactForm is great for WIX the CMS platform and similar CMS.
June 09, 2014

How 123ContactForm can help your K-12 system

Ann Murray, M. Ed. | TrustRadius Reviewer
Ann Murray, M. Ed.
Instructional Designer
Ultimate Medical Academy (Education Management, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is great for setting up workshops and trainings. You know right away when people sign up so you can send out materials. The reporting is useful when meeting with colleagues or administrators. You can easily customize them to meet any need. It can be useful when collecting payments for events, such as field trips or prom. You just need to specify how payment can be made, as not all payment types work with this.
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