Formerly 123ContactForm

Score 9.3 out of 10


What is 123FormBuilder?

123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and...
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Recent Reviews

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Video Reviews

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per Month; or $190 per Year



per Month; or $390 per Year



billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.123contactform.com/signup.ht…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Demos

123 Form Builder - Old Product Tour Video (Check description for the latest video)
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Product Details

What is 123FormBuilder?

123FormBuilder (formerly 123ContactForm) is an easy to use online form builder that requires no coding skills. Any type of web form can be built in just 3 steps and customized very fast.

The tools is integrated with Google Drive, HootSuite, Marketo and many others.

123FormBuilder Features

Survey Content Features

  • Supported: Drag-and-drop editor

Additional Features

  • Supported: 3rd-Party Application Integration
  • Supported: Multiple Payment Processors Integration
  • Supported: Advanced Conditional Logic Options
  • Supported: Advanced Customization Options
  • Supported: Publishing Across Multiple Platforms
  • Supported: Custom Notification Options After Form Submission
  • Supported: Multilanguage Forms
  • Supported: Various Form Security Options
  • Supported: Advanced Submission & Reports Options

123FormBuilder Screenshots

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123FormBuilder Video

Web Form Builder - 123FormBuilder - Product Tour

123FormBuilder Integrations

123FormBuilder Competitors

123FormBuilder Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesInterface: English, Dutch, German. Web forms: all langauges.

Frequently Asked Questions

123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.

123FormBuilder starts at $14.95.

Formstack Forms, Wufoo, and Form Builder are common alternatives for 123FormBuilder.

The most common users of 123FormBuilder are from Small Businesses (1-50 employees).
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(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Justin Kofron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
123ContactForm is being used by the SEO Department at White Hat SEO. We have found that it is easy to implement and easy for clients to make changes. This plugin is also great for clients to be able to access the data that consumers have submitted and apply to their CRM.
  • Easy installation.
  • Easy to make changes and easy to user interface.
  • Great integrations.
  • Design elements can be too simple.
  • CRM features
123ContactForm is well suited for small businesses or smaller websites. Website owners that might not have development knowledge or the budget to hire a web developer can install 123ContactForm by themselves with little technical knowledge and receive communications from their users/visitors. 123ContactForm is great for WIX the CMS platform and similar CMS.
  • Easy to install and track conversions, which has helped prove conversions to clients.
  • Less development expenses.
I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.
The SEO manager and website development consultant. They are responsible for managing website builds, qa'ing them and delivering to client.
No support is needed, an in-house person or small business owner with a basic understanding of websites and possibly minor development skills could use 123ContactForm.
  • Small business owners building their own website
  • Small business owners hiring a freelancer to build a website
  • Wix website builders
  • Integrate with CRM
  • Integrate with multiple CMSs
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products.
This replaced the templated or already installed WIX contact form. 123ContactForm was easy to install, easier to use and provided more features than the previous product.
  • Price
  • Product Usability
  • Product Reputation
Product usability was the most important feature. 123ContactForm allowed me to install a product with a lot of great features that I could turn over to the website owner and they could use and manage with little training or support from me.
I would not change it anything, I read reviews and did a lot of research before I installed this product.
  • Implemented in-house
  • Really none
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions.
  • Online training
  • Self-taught
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient.
Yes 123ContactForm was very easy to use without training, plus they provide answers to almost all questions with their faq content.
Just right, easy to configure.
Read content they provide and use for a while before you re-configure.
No - we have not done any customization to the interface
No - we have not done any custom code
No, just read content and test configs before you put them live.
Many times not needed or worth it.
Very neutral, did not have to use support a lot.
When I was installing it they had great faq's and content that helped me install it.
  • Installation
  • Integration with other systems.
  • Installing tracking.
  • None
Easy to install and quickly explain to others how to use.
It was easy to install and I believe that would make it easy to use across several websites.
I did not encounter any blackout issues.
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products.
  • CRM
  • Google Analytics
Crm and Google Analytics were easy to install and obtain all of the data I needed.
  • Salesforce
I am not sure if Salesforce is an option.
  • Single Signon
No, these are the important ones.
Very easy to integrate other products and they gleamed the data I needed well.
Read the content and instructions provided, you should not have any issues integrating necessary components.
Vendor was easy to deal with, I didn't have much need for interaction.
Vendor provided necessary answers in the content they provided.
Was a free product, negotiating wasn't necessary.
No advice, just read the content they provide. It will answer most questions.
  • Haven't installed yet, but looks like a new design.
  • More integrations.
Enterprise does offer a couple more features I would like.
Bindesh Rach | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
123ContactForm is used across the whole organization. We use it to create website landing pages and forms to get information from our customers, we use it for customer surveys, contact us forms, and private event detailed information collection forms. It is versatile and user friendly.
  • Lots of different types of fields
  • Easy to use
  • Free for limited number of fields
  • Integrates with many template type website builders
  • More question types
  • More fields that are free
Can I integrate this form easily into my website, blog, etc?
  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
Developed more permanent forms for my website that allow for data capture and analysis
  • Implemented in-house
Ann Murray, M. Ed. | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
It was used in a prior organization, which was my prior job. We used it for student and instructor contacts. It helped us keep up to date information on everyone. It also provided easy to use reports.
  • We could build html forms with little or no html experience. This is empowering.
  • We were notified right away when someone completed a form. This was helpful with scheduling workshops, among other things.
  • The reporting feature was great, as it was easy for administrators to see results at a glance.
  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
This is great for setting up workshops and trainings. You know right away when people sign up so you can send out materials. The reporting is useful when meeting with colleagues or administrators. You can easily customize them to meet any need. It can be useful when collecting payments for events, such as field trips or prom. You just need to specify how payment can be made, as not all payment types work with this.
  • Improved contact information updates
  • Improved reporting
  • Improved workshop attendance communications
It was selected by administrators. I had little input except to explain functionality.
I no longer work for that employer, so I don't know if they renewed.
Brendan Farrugia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is being used on our website and landing pages across our business. It is a simple and effective way for our company to have enquiry forms that were not only easy to create but covered off on all the questions we required for business leads.
  • The simplicity of setting up enquiry questions for someone with limited coding experience was without doubt the best feature. There were just so many different options that covered off on all the tasks we required.
  • You need to be able to give your customers i.e. me the ability to be able to send an SMS to the consumers filling in our enquiry forms.
With my business and the questions we wanted to ask our customers the process of setting up the enquiry form was simple.
  • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
It works for me and there is no need to change.
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