1CRM

1CRM Reviews

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Ratings and Reviews
(1-7 of 7)

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Score 10 out of 10
Vetted Review
Verified User
Review Source
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.

1CRM Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (9)
91%
9.1
Customer data management / contact management (8)
91%
9.1
Workflow management (8)
94%
9.4
Territory management (8)
90%
9.0
Opportunity management (8)
95%
9.5
Integration with email client (e.g., Outlook or Gmail) (8)
87%
8.7
Contract management (8)
88%
8.8
Quote & order management (8)
92%
9.2
Interaction tracking (8)
91%
9.1
Channel / partner relationship management (8)
89%
8.9
Customer Service & Support (3)
91%
9.1
Case management (8)
88%
8.8
Call center management (8)
94%
9.4
Help desk management (7)
92%
9.2
Marketing Automation (2)
89%
8.9
Lead management (8)
90%
9.0
Email marketing (8)
88%
8.8
CRM Project Management (3)
90%
9.0
Task management (8)
90%
9.0
Billing and invoicing management (8)
89%
8.9
Reporting (8)
92%
9.2
CRM Reporting & Analytics (3)
91%
9.1
Forecasting (8)
89%
8.9
Pipeline visualization (8)
93%
9.3
Customizable reports (8)
92%
9.2
Customization (4)
89%
8.9
Custom fields (8)
88%
8.8
Custom objects (7)
91%
9.1
Scripting environment (7)
87%
8.7
API for custom integration (7)
88%
8.8
Security (2)
91%
9.1
Single sign-on capability (8)
92%
9.2
Role-based user permissions (8)
90%
9.0
Social CRM (2)
91%
9.1
Social data (7)
89%
8.9
Social engagement (7)
93%
9.3
Integrations with 3rd-party Software (2)
82%
8.2
Marketing automation (7)
81%
8.1
Compensation management (7)
83%
8.3
Platform (1)
77%
7.7
Mobile access (7)
77%
7.7

What is 1CRM?

1CRM is an open source, integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries.

1CRM Pricing

Frequently Asked Questions

What is 1CRM?

1CRM is an open source, integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries.

What is 1CRM's best feature?

Reviewers rate Opportunity management highest, with a score of 9.5.

Who uses 1CRM?

The most common users of 1CRM are from Mid-size Companies and the Unknown industry.