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1ShoppingCart

1ShoppingCart

Overview

What is 1ShoppingCart?

1ShoppingCart is a shopping cart and eCommerce software featuring integrated eCommerce, email, and online marketing software tools. The platforms is owned and supported by Web.com.

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Recent Reviews

TrustRadius Insights

Users have found a variety of ways to benefit from using 1ShoppingCart. Many have utilized the software for processing sales, collecting …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $34 per month
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Product Demos

How to Setup a List in 1ShoppingCart

YouTube

How to Add a Product to an Affiliate Program in 1ShoppingCart

YouTube

How to Setup a Payment Gateway in 1ShoppingCart

YouTube

How to Setup a Product in 1ShoppingCart

YouTube
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Product Details

What is 1ShoppingCart?

1ShoppingCart provides a hosted platform to run a small business - featuring integrated ecommerce, email & online marketing software tools.

For $34 per month 1ShoppingCart provides an email marketing platform. For $59 per month the Plus pack supports selling a limited number of products and design with custom templates, with contact management, recurring billing, and mobile selling. The $119 Premium pack supports unlimited listings with 5 user licenses (instead of just 1) and adds affiliate management. The $249 Ultimate pack provides a domain name and the greatest storage space and volume of emails used for marketing, and an SSL certificate.

1ShoppingCart Video

Introduction To 1SC

1ShoppingCart Integrations

1ShoppingCart Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

1ShoppingCart is a shopping cart and eCommerce software featuring integrated eCommerce, email, and online marketing software tools. The platforms is owned and supported by Web.com.

1ShoppingCart starts at $34.

Bronto Marketing Platform (discontinued), Keap, and Shopio are common alternatives for 1ShoppingCart.

Reviewers rate Personalized recommendations highest, with a score of 9.

The most common users of 1ShoppingCart are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found a variety of ways to benefit from using 1ShoppingCart. Many have utilized the software for processing sales, collecting customer data, and managing specific sales lists. It has also been used as an email marketing tool, allowing users to send out newsletters, track open rates, and set up autoresponders. Virtual assistants have found value in using 1ShoppingCart to support with customer service inquiries, manage newsletter lists, create coupon codes, and update customer profiles. Additionally, entrepreneurs in the coaching niche have been recommended to use 1ShoppingCart for their ecommerce and email marketing needs as it offers reliable shopping cart services, email marketing capabilities, and affiliate management. The software has also been employed by a team within larger organizations to provide a seamless checkout process for eCommerce sites, including product ordering, cross-selling, and other value-added messaging. Overall, customers have praised 1ShoppingCart for its ability to streamline their sales process, manage customer relationships, and improve their overall marketing efforts.

Useful Customer Lists: Several users have found that maintaining specific customer lists in 1ShoppingCart is a valuable feature. They appreciate the ability to create separate lists and easily access contact information, email addresses, and detailed client information for targeted outreach.

Easy Email Marketing: Many reviewers have praised 1ShoppingCart for its user-friendly email marketing capabilities. They find it easy to send out emails and newsletters through the software, record open rates, and customize templates according to their needs.

Integrated Shopping Cart: A significant number of users have highlighted the convenience of the integrated shopping cart in 1ShoppingCart. They appreciate how simple it is to add different products, accept credit card payments using PayPal and other processors, and manage both the ins and outs of the payment process seamlessly.

Poor Maintenance: Many users have reported that the various functions of the software are poorly maintained, resulting in nonfunctional features and no way to get them repaired.

Incompetent Customer Service: Several reviewers have expressed frustration with the customer service, describing it as incompetent, poorly trained, and unhelpful. They find it difficult to reach the customer service team and even when they do contact them, they are unable to provide assistance.

Lack of Link Tracking: A common complaint among users is that the ability to track link clicks in emails or newsletters is no longer available. This absence makes it challenging for users to gather important data and analyze their marketing efforts effectively.

Based on user reviews, here are the three most common recommendations for 1ShoppingCart:

  1. Consider other options before choosing 1ShoppingCart. Some users advise exploring alternative open-source platforms or mainstream eCommerce platforms before selecting 1ShoppingCart. They highlight the importance of considering different options to find the best fit for specific business needs.

  2. Use two-step checkout whenever possible. Several reviewers suggest implementing a two-step checkout process to provide customers with more options. They believe this can lead to selling more items and improving the overall customer experience.

  3. Start with a professional level plan. Users recommend starting with the professional level plan offered by 1ShoppingCart to access all features and expand the business. They emphasize that this plan is suitable for companies looking for simplicity, reliability, recurring payments, and special pricing.

These recommendations are based on user reviews and may not reflect the opinions of every user.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 1 out of 10
Vetted Review
Verified User
We use it to process sales, to collect website opt-in and customer data, to maintain specific sales data lists, to send out emails and newsletters, to collect data on open rates and to send out autoresponders. Right now it is functioning so poorly it is causing incalculable harm to my business.
  • maintains specific customer lists when it is working, which it currently is not
  • sends out emails and newsletters and allows for recording open rates, BUT NO LONGER A RECORD OF CUSTOMERS CLICKING ON A LINK in an email or newsletter
  • takes credit card payments using Paypal, among others, to process them
  • can be programmed to send out autoresponders, when it works
  • Maintenance of the various aforementioned functions is so poor they often no longer function and there is no way to get anyone to repair them
  • [In my experience] there is no competent and knowledgeable customer service, and those who are there are extremely poorly trained and unable to help - if you can even reach them
  • Restore the ability to track whether or not a reader clicked on a link in an email or newsletter. Even better, which one did they click on? This function was discontinued several years ago.
  • Even better than that, allow for two or more links with totally different products or actions and track them separately
  • The person I have who is dealing with it says it is seriously antiquated and needs a complete overhaul. Update the whole thing into a 21st-century product.
Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Online Storefront (9)
6.666666666666666%
0.7
Product catalog & listings
N/A
N/A
Product management
10%
1.0
Bulk product upload
N/A
N/A
Branding
N/A
N/A
Mobile storefront
N/A
N/A
Product variations
N/A
N/A
Website integration
10%
1.0
Visual customization
10%
1.0
CMS
30%
3.0
Online Shopping Cart (2)
20%
2.0
Abandoned cart recovery
10%
1.0
Checkout user experience
30%
3.0
Online Payment System (1)
50%
5.0
eCommerce security
50%
5.0
eCommerce Marketing (3)
3.333333333333333%
0.3
Promotions & discounts
N/A
N/A
Personalized recommendations
N/A
N/A
SEO
10%
1.0
eCommerce Business Management (5)
8%
0.8
Multi-site management
N/A
N/A
Order processing
30%
3.0
Inventory management
N/A
N/A
Shipping
N/A
N/A
Custom functionality
10%
1.0
  • A high negative number for the ROI of time spent and money spent trying to get it to work
  • Negatively impacting the ability to record opt-ins and send them working links to an opt-in gift
  • Cannot do any prospecting/list building because the new customer experience is so awful it reflects badly on the business. In spite of doing everything correctly, they often cannot obtain the opt-in gift, and even if they are able to opt-in, that information never reaches the owner and it's unknown if their name and contact information ever reach a list let alone the proper list.
  • Unable to market products or services because sales cannot be reliably recorded on a designated list
  • The incompetence of the badly decimated and poorly trained staff is losing me untold amounts of money in revenue.
  • To move to another platform is time-consuming, very costly in terms of finding someone who can do it, and will be unimaginably stressful. And it may not be possible to port over all the customer contact information and/or of the carefully set up customer/product lists
  • Your incompetence has sent my business into a tailspin from which I don't know if I can ever recover.
Customer support used to be impressively excellent. No way would I ever waste my money on a premium option when you cannot even get the standard option right.
Yes
In the old days, it was resolved. Lately, no one cares or even knows what to do. This is probably why you never hear back from them and is the reason the problem never gets fixed.
I didn't know Web.com even provided support for this product. Never even heard of them.
Why can't I give it a MINUS 1 million??? There is effectively no support.
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