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24SevenOffice

Score9 out of 10

21 Reviews and Ratings

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What is 24SevenOffice?

24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features 24SevenOffice has to offer, as determined by TrustRadius' reviewers.
Based on 21 ratings of 24SevenOffice's features
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Top Performing Features

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

  • Order entry

    Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

    Category average: 8

  • Definable Resource Pools

    Definable and hierarchical resource pools of potential project resources

    Category average: 6.8

Areas for Improvement

  • Remediation and Certification

    Create and update remediation plans and certify controls

    Category average: 6.8

  • Manufacturing Costs

    Estimate, plan and monitor costs and variances by plant. Capture resource costs using standard, actual, LIFO, FIFO or multiple costing methods.

    Category average: 7.6

  • Proposal Management

    Capture budget, resource, and benefit expectations for proposals

    Category average: 6.8

Reviews

What users are saying about 24SevenOffice.
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Good choice

Incentivized
Fraz Asad.View profile
Functional Consultant / Business Analyst in Information Technology at NdcTech (201-500 employees employees)

Use Cases and Deployment Scope

Very useful tool for day to day business functioning and found it easy to use and collaborative with options of integrated solutions catering all requirements that may arise in the usual course of actions.

UI interfaces are also very catchy and vibrant and require no special assistance to make the most of the tool. Definitely a yes for recommending someone in the same capacity

Pros

  • ERP
  • Manufacturing
  • AI tools accounting
  • Inventory

Cons

  • UI can be more enhanced

Return on Investment

  • Good
  • Excellent

Usability

24SevenOffice: Helpful but Ultimately Disappointing PM Experience

Incentivized
Clinton VerleyView profile
Senior Analyst, Operations in Information Technology at Aurora Health Care (10,001+ employees employees)

Pros

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.

Cons

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.

Return on Investment

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.

Other Software Used

Infor Workforce Management, 4Clicks Project Estimator, Black Box Communications Outsourcing, Black Diamond Wealth Platform, 2Checkout All-in-one Monetization Platform

24SevenOffice Review

Incentivized
Verified User
Professional in Information Technology (10,001+ employees employees)

Pros

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.

Cons

  • The customer support is very slow because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard. I hope they can provide some changes to it in the future.
  • It costs a bit more to understand how the software works.
  • Most of the UI is fine, except a few area that require training.

Return on Investment

  • the ROI on this software is definitely positive. It saves time on accounting and bill payments.
  • The corporate structure uses this system for managing employee expenses that are borne by the company and keeps accurate results of all expenses
  • Overall a great software that can be used for a long-term basis for mid-level complexities.

Alternatives Considered

Accelo, NetSuite, Todoist, Wrike, Bitrix24, Trello, Conrep, QuickPivot and Flock

Other Software Used

QuickPivot, NiftyQuoter, Flock, Forecast, Bitrix24, Trello, Wrike, Google Ads (formerly AdWords), Google Maps API