TrustRadius
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.https://media.trustradius.com/product-logos/Cw/wR/KVRHBZW428BG.png24SevenOffice: Helpful but Ultimately Disappointing PM Experience24SevenOffice is used by our accounting, remote work and finance teams. We use it to bring together aspects of bookkeeping, payroll, customer service, and project management in one solution. It is used by both local and internationally based members of our team. Overall I would say we have about 5,000 employees on the platform.,Invoicing is a strength. The invoices produced are clear, correct and legible. We have found some decent time-saving solutions within its project management suite, including an excellent task organizer. Installation of the software is a snap due to the cloud solution.,Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure. The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary. We have had to pay for any support on the above issues.,4,We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect. That said the network issues represent lost hours/money. The added training is also expensive.,,Infor Workforce Management, 4Clicks Project Estimator, Black Box Communications Outsourcing, Black Diamond Wealth Platform, 2Checkout All-in-one Monetization Platform24SevenOffice Review24SevenOffice is being used within our organization for certain groups and departments. Because of the size of our organization, it obviously cannot be used by all. The software is of great use for managing finances, viewing and analyzing spending and overall excellent user interface. It is a highly sophisticated ERP tool giving insights into some of the most important data, like billing and spending patterns.,Excellent UI that is easy to use. All features are a breeze. Because of the depth at which it has data, it can be used very well. Its integration with other ERP software is also possible for better analysis.,The customer support is very slow because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard. I hope they can provide some changes to it in the future. It costs a bit more to understand how the software works. Most of the UI is fine, except a few area that require training.,8,the ROI on this software is definitely positive. It saves time on accounting and bill payments. The corporate structure uses this system for managing employee expenses that are borne by the company and keeps accurate results of all expenses Overall a great software that can be used for a long-term basis for mid-level complexities.,Accelo, NetSuite, Todoist, Wrike, Bitrix24, Trello, Conrep, QuickPivot and Flock,QuickPivot, NiftyQuoter, Flock, Forecast, Bitrix24, Trello, Wrike, Google Ads (formerly AdWords), Google Maps API
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24SevenOffice
15 Ratings
Score 5.9 out of 101
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24SevenOffice Reviews

24SevenOffice
15 Ratings
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Score 5.9 out of 101
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Clinton Verley profile photo
February 28, 2019

Review: "24SevenOffice: Helpful but Ultimately Disappointing PM Experience"

Score 4 out of 10
Vetted Review
Verified User
Review Source
24SevenOffice is used by our accounting, remote work and finance teams. We use it to bring together aspects of bookkeeping, payroll, customer service, and project management in one solution. It is used by both local and internationally based members of our team. Overall I would say we have about 5,000 employees on the platform.
  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read Clinton Verley's full review
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January 09, 2019

"24SevenOffice Review"

Score 8 out of 10
Vetted Review
Verified User
Review Source
24SevenOffice is being used within our organization for certain groups and departments. Because of the size of our organization, it obviously cannot be used by all. The software is of great use for managing finances, viewing and analyzing spending and overall excellent user interface. It is a highly sophisticated ERP tool giving insights into some of the most important data, like billing and spending patterns.
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
  • The customer support is very slow because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard. I hope they can provide some changes to it in the future.
  • It costs a bit more to understand how the software works.
  • Most of the UI is fine, except a few area that require training.
It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.
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24SevenOffice Scorecard Summary

Feature Scorecard Summary

Pay calculation (2)
7.0
Benefit plan administration (2)
7.5
Direct deposit files (2)
5.5
Salary revision and increment management (2)
8.5
Reimbursement management (2)
7.5
API for custom integration (2)
9.0
Plug-ins (2)
7.0
Single sign-on capability (2)
7.0
Role-based user permissions (2)
7.5
Dashboards (2)
7.0
Standard reports (2)
8.0
Custom reports (2)
6.5
Accounts payable (2)
6.0
Accounts receivable (2)
6.5
Global Financial Support (2)
7.5
Primary and Secondary Ledgers (2)
7.0
Intercompany Accounting (2)
6.0
Localizations (2)
7.5
Journals and Reconciliations (2)
6.0
Enterprise Accounting (2)
5.5
Configurable Accounting (2)
7.5
Centralized Rules Framework (2)
6.0
Standardized Processes (2)
6.0
Inventory tracking (2)
8.0
Automatic reordering (2)
7.0
Location management (2)
7.0
Manufacturing module (2)
6.5
Pricing (2)
8.0
Order entry (2)
9.0
Credit card processing (2)
7.0
Cost of goods sold (2)
8.5
Order Orchestration (2)
7.5
End-to-end order visibility (2)
7.5
Order exception Resolution (2)
7.0
Automated Invoice Processing (2)
8.0
Shared Services Payments (2)
7.0
Billings Management (2)
6.0
Customer Receipt Applications (2)
8.0
Customer Collections (2)
8.0
Revenue Recognition (2)
8.0
Cash Management (2)
9.0
Asset Management (2)
6.5
Travel & Expense Management (2)
8.0
Budgetary Control & Encumbrance Accounting (2)
6.0
Period Close (2)
7.0
Transactions Tax (2)
8.0
Subledger Reconciliations (2)
6.5
3rd Party Accounting Systems (2)
7.5
Budgeting and Forecasting (2)
8.5
Project Costing (2)
7.0
Cost Capture (2)
8.5
Capital Project Management (2)
6.5
Customer Invoicing (2)
6.5
Customer Contract Compliance (2)
8.5
Project Revenue Recognition (2)
8.0
Project Financial Performance Analysis (2)
8.0
Project Financials Dashboard (2)
6.0
Real-time Financial Reporting (2)
7.0
Embedded Business Intelligence (2)
6.0
Project Planning Collaboration (2)
7.5
Project Planning and Scheduling (2)
8.0
Project Manager Dashboard (2)
7.5
Resource Manager Dashboard (2)
8.0
Task Insight for Project Managers (2)
7.5
Project Manager Mobile Functionality (2)
6.0
Team Member Task Collaboration (2)
7.0
Team Member Mobile Functionality (2)
5.5
Project Candidate Search (2)
7.0
Project Candidate Comparison and Analysis (2)
6.5
Defineable Resource Pools (1)
9
Defineable Resource Pools (2)
7.0
Talent Profiles (2)
7.0
Real-Time Project Reporting (2)
8.5
Absence Management (1)
8
Product Lifecycle Management (1)
8
Award Lifecycle Management (2)
8.0
Spending Control (2)
6.5
Indirect Cost Management (2)
7.5
Billing (2)
7.5
Sourcing Team Collaboration (2)
8.0
Sourcing Analysis (1)
7
Bids Analyzed and Compared (1)
7
Catalog Shopping E-Commerce for Employees (2)
6.5
Contract Authoring (2)
7.5
Contract Compliance Management (2)
6.5
Contract History (2)
5.5
Contract Renewal Automation (2)
7.5
Contract Repository (2)
6.5
Contract Standardization and Enforcement (2)
6.0
Electronic Signatures (2)
7.0
Invoice Automated Matching (2)
8.5
Purchasing Risk and Compliance Management (2)
7.5
Requisitions-to-Purchase Orders Integrated (2)
6.0
Spend Compliance Management (2)
6.5
Supplier Assessment (2)
7.5
Supplier Communication and Collaboration (2)
7.5
Supplier Management (2)
5.5
Supplier Portal (2)
6.0
Risk Repository (2)
7.0
Control Management (2)
8.0
Control Mapping (2)
5.5
Control Efficiency Assessments (2)
7.0
Automated Control Assessments (2)
7.5
Assessment Capture (2)
6.5
Issue Detection (2)
7.0
Automatic Notification (2)
8.0
Remediation and Certification (2)
5.5
Transportation Planning and Optimization (2)
7.5
Transportation Sourcing Management (2)
5.5
Transportation Process Integration (1)
7
Transportation Execution Management (1)
7
Freight Payment Automation (2)
8.5
Trade Management (2)
6.0
Trade Regulatory Compliance Management (2)
8.0
Customs Entry Management (2)
6.0
Customs Document Management (2)
7.5
Customs Document Collaboration (2)
8.0
Fulfillment Management (2)
6.0
Inventory Visibility (2)
9.0
Warehouse Workforce Management (1)
5
Production Process Design (2)
8.5
Supply Chain Business Flows (2)
7.0
Production Management (2)
8.0
Contracted Manufacturing Management (2)
5.5
Configuration Management (2)
6.5
Work Definition (2)
5.5
Work Execution (2)
7.5
Advanced Fulfillment (2)
6.5
Manufacturing Costs (2)
5.5
Forecasting (1)
8
Inventory Planning (2)
9.0
Multi-tier Supply Chain Planning (2)
6.5
Performance Monitoring (2)
8.0
Ideation Management (2)
8.0
Requirements Management (2)
6.0
Proposal Management (2)
5.0
Innovation Portfolio Management (2)
7.0
Product Master Data Management (2)
8.5
Vendor Portal (2)
8.0
Project Portfolio Management (2)
9.5

About 24SevenOffice

24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.