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24SevenOffice

24SevenOffice

Overview

What is 24SevenOffice?

24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.

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Recent Reviews

TrustRadius Insights

Users have found 24SevenOffice to be an invaluable daily tool for project tracking, scheduling, and project analysis. With its …
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24SevenOffice Review

8 out of 10
January 10, 2019
Incentivized
24SevenOffice is being used within our organization for certain groups and departments. Because of the size of our organization, it …
Continue reading
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Pricing

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What is 24SevenOffice?

24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Cloud AI Accounting Demo and Accounting module 24SevenOffice

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Product Details

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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found 24SevenOffice to be an invaluable daily tool for project tracking, scheduling, and project analysis. With its comprehensive ERP dashboard, businesses are able to effectively manage their operations and increase productivity. Many users have utilized the software for day-to-day excel based link budget problems, taking advantage of its various functions. What sets 24SevenOffice apart is its ability to offer multiple programs in one, allowing users to streamline their workflow and avoid the hassle of switching between different programs. Additionally, the software has been highly praised for its convenience in facilitating team meetings at any time. It has also proven helpful for office and documentation-related queries and issues. Customers have expressed satisfaction with the extensive range of features offered by 24SevenOffice, as well as the excellent customer service provided. Growing companies particularly benefit from this software, as it offers significant value and assists with time management, project task management, budgeting, and staying on track with timelines. With its centralized information system, 24SevenOffice eliminates the need for paper copies and scattered online files across different locations. Users have also commended the ease of conversion from previous accounting systems, thanks to professional support from the 24SevenOffice team. The software minimizes manual data entry and improves information sharing among employees. Furthermore, it has proven efficient in managing work schedules and improving attendance. By offering a complete overview of enterprise customers, suppliers, and contacts in one program, 24SevenOffice has been instrumental in helping users advance their positions at work. With its combination of cloud-based functionality, SaaS capabilities, web functions, and enterprise resource planning capabilities, this software truly delivers on its promise. Users have experienced increased productivity and gained fresh perspectives on work after incorporating 24SevenOffice into their routine. Its features for project management have been particularly useful in helping users achieve their goals successfully while facilitating reviews that address resourcing constraints and increase accountability. Moreover, the software provides unique information and functionality not found in other products, offering benefits in terms of company management and a myriad of tools for users. Centralizing information and providing 24/7 access to it have saved users time and money. The software's communication system and dashboard for tracking project finances and reports are highly praised. It enables interaction with project members, planning, task assignment, access management, and financial management. Not only is 24SevenOffice easy to use, but it also supports customer and business needs effectively. Its robust product management features provide all necessary tools in one accessible place. With its CRM functionality, users are able to generate reports, manage customers throughout the sales process, and track past activities and notes. The software is widely used by accounting, remote work, and finance teams, bringing together bookkeeping, payroll, customer service, and project management. Whether it's for local or international teams, 24SevenOffice accommodates a large number of employees on the platform. The software proves to be of great use in managing finances, analyzing spending patterns, and providing an excellent user interface. As a highly sophisticated ERP tool, it offers insights into important data such as billing and spending patterns. With its wide range of features and capabilities, 24SevenOffice has become an indispensable tool for businesses seeking to streamline their operations and achieve greater productivity. Users have consistently praised its ease of use, ability to centralize information, and value-added benefits in various aspects of their work.

Users have made several recommendations for 24sevenoffice based on their experiences with the software. The most common recommendations are as follows:

  1. Consider the price point: Some users feel that 24sevenoffice may not be worth the cost, as they believe it does not fully utilize all of its features. These users suggest carefully evaluating whether the benefits of the software justify its price.

  2. Suitable for specific users: Many reviewers recommend 24sevenoffice for official users who require simple documentation. This suggests that the software may be well-suited for individuals and businesses that need a straightforward solution for their documentation needs.

  3. Practice patience: While some users mention that using 24sevenoffice requires patience, they also report that it works well once you become familiar with its functionalities. This recommendation highlights the importance of investing time and effort in understanding and navigating the software to fully leverage its capabilities.

Overall, it is recommended to give 24sevenoffice a try to determine if it meets your specific needs. Users have found it beneficial for easy access and monitoring of finances, customer relations, and project management.

Reviews

(1-2 of 2)
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Clinton Verley | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
24SevenOffice is used by our accounting, remote work and finance teams. We use it to bring together aspects of bookkeeping, payroll, customer service, and project management in one solution. It is used by both local and internationally based members of our team. Overall I would say we have about 5,000 employees on the platform.
  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
General Ledger and Configurable Accounting (7)
51.42857142857143%
5.1
Accounts payable
40%
4.0
Accounts receivable
40%
4.0
Global Financial Support
60%
6.0
Primary and Secondary Ledgers
60%
6.0
Journals and Reconciliations
50%
5.0
Configurable Accounting
70%
7.0
Standardized Processes
40%
4.0
Subledger and Financial Process (5)
58%
5.8
Billing Management
40%
4.0
Cash and Asset Management
90%
9.0
Travel & Expense Management
60%
6.0
Budgetary Control & Encumbrance Accounting
40%
4.0
Period Close
60%
6.0
Inventory Management (3)
60%
6.0
Inventory tracking
70%
7.0
Automatic reordering
50%
5.0
Location management
60%
6.0
Order Management (5)
68%
6.8
Pricing
80%
8.0
Order entry
90%
9.0
Credit card processing
50%
5.0
Cost of goods sold
70%
7.0
Order Orchestration
50%
5.0
Payroll Management (3)
60%
6.0
Pay calculation
60%
6.0
Benefit plan administration
80%
8.0
Direct deposit files
40%
4.0
Reporting & Analytics (3)
60%
6.0
Dashboards
60%
6.0
Standard reports
80%
8.0
Custom reports
40%
4.0
Customization (2)
75%
7.5
API for custom integration
90%
9.0
Plug-ins
60%
6.0
Security (2)
65%
6.5
Role-based user permissions
70%
7.0
Single sign-on capability
60%
6.0
Grants Management (1)
80%
8.0
Award Lifecycle Management
80%
8.0
Project Financial Management (6)
73.33333333333333%
7.3
Budgeting and Forecasting
80%
8.0
Project Costing
50%
5.0
Cost Capture
90%
9.0
Capital Project Management
50%
5.0
Customer Contract Compliance
90%
9.0
Project Revenue Recognition
80%
8.0
Project Execution Management (4)
50%
5.0
Project Planning and Scheduling
90%
9.0
Task Insight for Project Managers
70%
7.0
Project Mobile Functionality
40%
4.0
Definable Resource Pools
N/A
N/A
Procurement (4)
50%
5.0
Contract Authoring
70%
7.0
Contract Repository
60%
6.0
Requisitions-to-Purchase Orders Integrated
40%
4.0
Supplier Management
30%
3.0
Risk Management (5)
62%
6.2
Risk Repository
70%
7.0
Control Management
80%
8.0
Control Efficiency Assessments
60%
6.0
Issue Detection
70%
7.0
Remediation and Certification
30%
3.0
Logistics (3)
43.33333333333333%
4.3
Transportation Planning and Optimization
70%
7.0
Trade and Customs Management
30%
3.0
Fulfillment Management
30%
3.0
Manufacturing (5)
64%
6.4
Production Process Design
90%
9.0
Production Management
70%
7.0
Configuration Management
50%
5.0
Work Execution
80%
8.0
Manufacturing Costs
30%
3.0
Supply Chain (2)
80%
8.0
Inventory Planning
90%
9.0
Performance Monitoring
70%
7.0
Product Lifecycle Management (2)
60%
6.0
Proposal Management
30%
3.0
Product Master Data Management
90%
9.0
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
January 10, 2019

24SevenOffice Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
24SevenOffice is being used within our organization for certain groups and departments. Because of the size of our organization, it obviously cannot be used by all. The software is of great use for managing finances, viewing and analyzing spending and overall excellent user interface. It is a highly sophisticated ERP tool giving insights into some of the most important data, like billing and spending patterns.
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
  • The customer support is very slow because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard. I hope they can provide some changes to it in the future.
  • It costs a bit more to understand how the software works.
  • Most of the UI is fine, except a few area that require training.
It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.
General Ledger and Configurable Accounting (7)
81.42857142857142%
8.1
Accounts payable
80%
8.0
Accounts receivable
90%
9.0
Global Financial Support
90%
9.0
Primary and Secondary Ledgers
80%
8.0
Journals and Reconciliations
70%
7.0
Configurable Accounting
80%
8.0
Standardized Processes
80%
8.0
Subledger and Financial Process (5)
86%
8.6
Billing Management
80%
8.0
Cash and Asset Management
90%
9.0
Travel & Expense Management
100%
10.0
Budgetary Control & Encumbrance Accounting
80%
8.0
Period Close
80%
8.0
Inventory Management (3)
86.66666666666666%
8.7
Inventory tracking
90%
9.0
Automatic reordering
90%
9.0
Location management
80%
8.0
Order Management (5)
92%
9.2
Pricing
80%
8.0
Order entry
90%
9.0
Credit card processing
90%
9.0
Cost of goods sold
100%
10.0
Order Orchestration
100%
10.0
Payroll Management (3)
73.33333333333333%
7.3
Pay calculation
80%
8.0
Benefit plan administration
70%
7.0
Direct deposit files
70%
7.0
Reporting & Analytics (3)
83.33333333333334%
8.3
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
90%
9.0
Customization (2)
85%
8.5
API for custom integration
90%
9.0
Plug-ins
80%
8.0
Security (2)
80%
8.0
Role-based user permissions
80%
8.0
Single sign-on capability
80%
8.0
Grants Management (1)
80%
8.0
Award Lifecycle Management
80%
8.0
Project Financial Management (6)
83.33333333333334%
8.3
Budgeting and Forecasting
90%
9.0
Project Costing
90%
9.0
Cost Capture
80%
8.0
Capital Project Management
80%
8.0
Customer Contract Compliance
80%
8.0
Project Revenue Recognition
80%
8.0
Project Execution Management (4)
80%
8.0
Project Planning and Scheduling
70%
7.0
Task Insight for Project Managers
80%
8.0
Project Mobile Functionality
80%
8.0
Definable Resource Pools
90%
9.0
Procurement (5)
76%
7.6
Bids Analyzed and Compared
70%
7.0
Contract Authoring
80%
8.0
Contract Repository
70%
7.0
Requisitions-to-Purchase Orders Integrated
80%
8.0
Supplier Management
80%
8.0
Risk Management (5)
76%
7.6
Risk Repository
70%
7.0
Control Management
80%
8.0
Control Efficiency Assessments
80%
8.0
Issue Detection
70%
7.0
Remediation and Certification
80%
8.0
Logistics (5)
76%
7.6
Transportation Planning and Optimization
80%
8.0
Transportation Execution Management
70%
7.0
Trade and Customs Management
90%
9.0
Fulfillment Management
90%
9.0
Warehouse Workforce Management
50%
5.0
Manufacturing (5)
80%
8.0
Production Process Design
80%
8.0
Production Management
90%
9.0
Configuration Management
80%
8.0
Work Execution
70%
7.0
Manufacturing Costs
80%
8.0
Supply Chain (3)
86.66666666666666%
8.7
Forecasting
80%
8.0
Inventory Planning
90%
9.0
Performance Monitoring
90%
9.0
Product Lifecycle Management (2)
75%
7.5
Proposal Management
70%
7.0
Product Master Data Management
80%
8.0
  • the ROI on this software is definitely positive. It saves time on accounting and bill payments.
  • The corporate structure uses this system for managing employee expenses that are borne by the company and keeps accurate results of all expenses
  • Overall a great software that can be used for a long-term basis for mid-level complexities.
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
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