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360 Degree Feedback

360 Degree Feedback


What is 360 Degree Feedback?

EchoSpan 360-Degree Feedback is an employee surveying and evaluation tool. It features a competency library for testing employees, as well as reporting and developmental suggestions.

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Recent Reviews

Great product!

10 out of 10
August 14, 2015
We have recently started using EchoSpan's 360 tool for some of our leaders. Currently using a "pull" methodology in which leaders or …
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per month

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  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is 360 Degree Feedback?

EchoSpan 360-Degree Feedback is a tool for surveying employees and evaluating competencies. It features a competency library for evaluating various traits and characteristics. EchoSpan also enables exportable reporting via PDF, Excel, and CSV. It also provides developmental suggestions based on employee responses. Functionality is scaled by price tier, with higher tiers featuring greater security, reporting, workflow capabilities, and customizable development plans.

360 Degree Feedback Features

  • Supported: Assessment Management
  • Supported: Dashboard
  • Supported: Progress Tracking
  • Supported: Question Library
  • Supported: Rater Selection
  • Supported: Reporting/Analytics
  • Supported: Self Service Portal
  • Supported: Surveys & Feedback

360 Degree Feedback Screenshots

Screenshot of Snapshot of a ReviewScreenshot of Integrated Development Planning Module

360 Degree Feedback Competitors

  • Reviewsnap
  • SuccessFactors 360 Reviews
  • Halogen 360 Multirater
  • Qualtrics 360

360 Degree Feedback Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
Mobile ApplicationNo
Supported Languages50+ Supported Languages
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Reviews and Ratings


Attribute Ratings


(1-3 of 3)
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Michelle Martfeld | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it for team building and for leadership programs as initial assessment. We will use it across the organization when asked and have facilitators in house ready to debrief the assessment. So far, the facilitators have found the assessments easy to follow for this purpose.
  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
  • It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.

The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
August 14, 2015

Great product!

Ellen Spara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have recently started using EchoSpan's 360 tool for some of our leaders. Currently using a "pull" methodology in which leaders or departments use if they are interested. Purpose is to get our people feedback on what they're doing well and what they need to work on.
  • Competency library is robust - includes pretty much any competency that you would need
  • Excellent customer service, both online (demonstrations of how to) and via phone/email
  • Completely customizable - different targets can have different competencies, rater types, rating scales, etc.
  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
  • Improved awareness of employee strengths and weaknesses
I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service.
Ben Dattner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
My consulting firm uses 360-Degree Feedback for clients who are individuals, teams, departments, and entire organizations.
  • Easy user interface
  • Complete reliability
  • Flawless analytics
  • Strong security
  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
360-Degree Feedback is suited for any occasion on which more than a basic survey is needed. For very simple surveys, a free tool will suffice.
  • Greater feedback at all levels
  • Increased awareness of challenges and opportunities
  • Better communication and collaboration
I have had my consulting firm for 14 years, and have used many of the major providers of 360s. Echospan's 360 degree feedback tool is simply better in every way, more reliable, easier to use, better for data analysis, customization and reporting.
I have used Echospan for over 8 years, and they have provided a consistent high level of customer service. I have recommended Echospan to many other clients and colleagues, and they have all been happy as well. I recommend Echospan to any size organization without any reservations.
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