Skip to main content
TrustRadius
360 SMS App

360 SMS App

Overview

What is 360 SMS App?

360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to…

Read more
Recent Reviews

TrustRadius Insights

360 SMS App has revolutionized the way businesses communicate with their customers. It has become an essential tool for organizations that …
Continue reading
TrustRadius

Leaving a review helps other professionals like you evaluate Chatbot Platforms

Be the first one in your network to review 360 SMS App, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is 360 SMS App?

360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://1000

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is ManyChat?

ManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

What is Genesys Cloud CX?

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Return to navigation

Product Demos

360 SMS App Setup for Salesforce Demo - Version 2

YouTube

Set up 360 SMS App Demo

YouTube

Simple Process Builder to automatically send text message

YouTube

360 SMS App Demo for Salesforce - Version 3

YouTube

360 SMS App Demo

YouTube

360 SMS App - Demo

YouTube
Return to navigation

Product Details

What is 360 SMS App?

360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it.

360 SMS App Features

  • Supported: Hyperlink click tracking
  • Supported: Send Bulk SMS
  • Supported: Automated Texting
  • Supported: CONVERSATIONAL 1-ON-1 TEXTING
  • Supported: EMAIL ALERTS ON INCOMING SMS
  • Supported: BATCH TEXTING AKA BULK SMS
  • Supported: AUTOMATED/TRIGGERED TEXTING
  • Supported: SMS TEMPLATES

360 SMS App Screenshots

Screenshot of Screenshot of

360 SMS App Video

360 SMS App demo and setup video

360 SMS App Competitors

360 SMS App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

360 SMS App has revolutionized the way businesses communicate with their customers. It has become an essential tool for organizations that work with teens, who prefer texting as their primary method of communication. With this app, businesses can now reach leads more effectively and receive quick responses through text messages rather than voicemails, improving contact rates.

The app's unified console allows for team communication to clients and the ability to send reminders to submit documentation, pay, and answer quick questions. This feature enables families that are busy and used to texting to have a personalized 1-to-1 conversation with the business. Additionally, the automatic follow-up, team texting, workflows, and overall convenience of use make it easy and fast for businesses to communicate quickly with large volumes of people.

360 SMS App saves time and expense as it allows businesses to respond quicker and easier on a keyboard than on a phone. The automation at various stages of the customer journey reduces the time spent managing communication tasks so they can focus on other aspects of serving customers. The ability to communicate via text messaging is invaluable in streamlining processes and procedures such as organizing appointments through automation. Ultimately, this tool helps maintain positive relationships between businesses and their clients, thus providing great advantage on all sides.

Users of 360SMS have made several recommendations based on their experience with the product. The three most common recommendations include understanding the app's settings, recognizing the importance of text messaging in their business, and investing time in multiple training sessions to fully utilize all the features and functionalities of 360SMS. Users suggest clearly understanding each setting in object setup and general settings to effectively configure the app. They find that if text messaging with clients is an essential part of their business, using 360SMS can be highly beneficial as it provides an easy way to communicate with clients and keep track of all communications within Salesforce. Some users also suggest that multiple training sessions may be required to fully utilize all the features and functionalities of 360SMS. Overall, users find 360SMS to be a useful tool once they have a good understanding of its settings, recognize the importance of text messaging in their business, and invest time in multiple training sessions to take full advantage of its capabilities.

Sorry, no reviews are available for this product yet

Return to navigation