Overview
What is 360 SMS App?
360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to…
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
7 people also want pricing
Alternatives Pricing
Product Demos
360 SMS App Setup for Salesforce Demo - Version 2
Set up 360 SMS App Demo
Simple Process Builder to automatically send text message
360 SMS App Demo for Salesforce - Version 3
360 SMS App Demo
360 SMS App - Demo
Product Details
- About
- Competitors
- Tech Details
What is 360 SMS App?
360 SMS App Features
- Supported: Hyperlink click tracking
- Supported: Send Bulk SMS
- Supported: Automated Texting
- Supported: CONVERSATIONAL 1-ON-1 TEXTING
- Supported: EMAIL ALERTS ON INCOMING SMS
- Supported: BATCH TEXTING AKA BULK SMS
- Supported: AUTOMATED/TRIGGERED TEXTING
- Supported: SMS TEMPLATES
360 SMS App Screenshots
360 SMS App Video
360 SMS App Competitors
- Mogli SMS
- textible
- smart SMS App
360 SMS App Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
- Business Problems Solved
- Recommendations
360 SMS App has revolutionized the way businesses communicate with their customers. It has become an essential tool for organizations that work with teens, who prefer texting as their primary method of communication. With this app, businesses can now reach leads more effectively and receive quick responses through text messages rather than voicemails, improving contact rates.
The app's unified console allows for team communication to clients and the ability to send reminders to submit documentation, pay, and answer quick questions. This feature enables families that are busy and used to texting to have a personalized 1-to-1 conversation with the business. Additionally, the automatic follow-up, team texting, workflows, and overall convenience of use make it easy and fast for businesses to communicate quickly with large volumes of people.
360 SMS App saves time and expense as it allows businesses to respond quicker and easier on a keyboard than on a phone. The automation at various stages of the customer journey reduces the time spent managing communication tasks so they can focus on other aspects of serving customers. The ability to communicate via text messaging is invaluable in streamlining processes and procedures such as organizing appointments through automation. Ultimately, this tool helps maintain positive relationships between businesses and their clients, thus providing great advantage on all sides.
Users of 360SMS have made several recommendations based on their experience with the product. The three most common recommendations include understanding the app's settings, recognizing the importance of text messaging in their business, and investing time in multiple training sessions to fully utilize all the features and functionalities of 360SMS. Users suggest clearly understanding each setting in object setup and general settings to effectively configure the app. They find that if text messaging with clients is an essential part of their business, using 360SMS can be highly beneficial as it provides an easy way to communicate with clients and keep track of all communications within Salesforce. Some users also suggest that multiple training sessions may be required to fully utilize all the features and functionalities of 360SMS. Overall, users find 360SMS to be a useful tool once they have a good understanding of its settings, recognize the importance of text messaging in their business, and invest time in multiple training sessions to take full advantage of its capabilities.