TrustRadius: an HG Insights company

360 SMS App

Score8.9 out of 10

7 Reviews and Ratings

What is 360 SMS App?

360 SMS App is a Salesforce- and Zoho-native solution designed to elevate digital engagement across 15+ messaging channels directly from a connected CRM. From its single console, users can send, receive, and track conversations across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, and Zalo. With no-code automation, AI-suggested replies, language translation, chatbots, AI-led drip campaigns, conversation insights, and built-in compliance controls, 360 SMS helps sales, marketing, and service teams respond faster, stay contextual, and engage better.

Everything runs inside Salesforce or Zoho, to keep data, workflows, and customer conversations fully connected.

The app boasts over 60k+ users across 100+ countries.

Media

Screenshot of AI- Driven Communication
Screenshot of Omnichannel Engagement
Screenshot of Custom Workflows
Screenshot of Compliance Management
Screenshot of Multichannel Drip Campaigns
Screenshot of Top Rated SMS App

1 / 6

Screenshot of AI- Driven Communication