Great but could use some improvement
Rating: 8 out of 10
November 29, 2023
Vetted Review
Verified User
2 years of experience
- It helped us improve communications between employees
- Helped understand people's roles better
Starting at $1.08 per user/per month
View Pricing Overview
What is 3CX?
Cyprus based company 3CX offers an IP PBX phone system.
Learn from top reviewers
Great but could use some improvement
Rating: 8 out of 10
November 29, 2023We use 3cx to get incoming calls and also make outgoing calls.
Also we use it as an internal messaging platform.
Also we monitor the Queue of calls, listen to recordings, et...
Verified user
Manager
2 years of experience3CX Review
Rating: 1 out of 10
July 21, 2022We have used 3CX for over 10 years. As a PBX, we never had any issues it was working fine. In terms of customer service however this is not the case. The 3CX customer service ...
Verified user
General Manager
10 years of experience3CX is EZ as PI
Rating: 8 out of 10
June 30, 2022Due to the size of our organizations, it is important to be able to have several different divisions or groups. For a big example we have several buildings and helps us to be ...
Verified user
Technician
1 year of experience3CX great small-business phone system
Rating: 8 out of 10
May 13, 2021We use 3CX as the VoIP solution for our company. We have extensions that are assigned to certain staff who need them. We use call queues that allow our call center staff to ta...
3CX to the Rescue!
Rating: 10 out of 10
March 15, 2020My entire school district uses the 3CX Phone System. It has allowed us to have a phone in each room, facilitating private conversations with a specific teacher, now the buildi...
Laura Steinbrink
Team Lead - Other
HS Teacher/District Tech Integration Specialist
Plato R-V School District
3 years of experience
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Pricing
Pro
$1.08
On Premise
per user/per month
Enterprise
$1.31
On Premise
per user/per month
Standard
Free
On Premise
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.3cx.com/ordering/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
3CX Demo
YouTube
3CX On Call Manager by VoIPTools | Live demo
YouTube
3CX Live Chat Demo
YouTube
3CX CRM Demo v14
YouTube
demo video call virtualbox+trixbox os(centos)+3cx phone
YouTube
3CX Scheduled Conference Call Demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is 3CX?
3CX is an open standards communications system suitable for any business size or industry. 3CX is an integrated phone system with call queues, built-in video calls and video conferencing. In addition, users can integrate website live chat, Facebook and text messages. The vendor states its features are remote-friendly, meaning teams can use them from anywhere via mobile and browser apps. It’s also an open-platform and compatible with popular IP phones and SIP trunks.
3CX is designed to make installation, management, and maintenance of PBX easy, so that the user can effortlessly manage it, whether on an appliance or server on-premises or in the cloud.
3CX Features
- Supported: Easy admin and installation
- Supported: Slash telco costs by 80%
- Supported: Advanced call center features
- Supported: Video conferencing
- Supported: Live chat
- Supported: Android and iOS App
- Supported: Facebook integration
- Supported: Business text messages
3CX Screenshots
3CX Video
Watch Training Courses
3CX Integrations
- amoCRM
- Bitrix24
- Freshdesk
- Freshsales
- HubSpot Marketing Hub
- MongoDB
- MySQL
- PostgreSQL
- Nutshell
- Vtiger
- Zendesk Suite
- Microsoft 365
- 1C (Russian)
- ConnectWise
- Datev (Plugin)
- EveryoneAPI
- Microsoft Dynamics 365
- Microsoft Outlook (Plugin)
- MS Exchange (Plugin)
- MS SQL Server
- Salesforce
- Zoho
3CX Competitors
- RingEX
- 8x8
- Avaya
3CX Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | All |
| Supported Languages | English, French, Spanish, Italian, German |
3CX Downloadables
Frequently Asked Questions
Cyprus based company 3CX offers an IP PBX phone system.
RingEX are common alternatives for 3CX.
The most common users of 3CX are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(126)Reviews
(1-5 of 14)3CX great small-business phone system
Rating: 8 out of 10
May 13, 2021
DM
Vetted Review
Verified User
2 years of experience
- Call queues are a good ROI
- We are able to implement better care and scheduling since using 3CX
- We have been able to use the phone app to allow providers to call patients from home during COVID
3CX to the Rescue!
Rating: 10 out of 10
March 15, 2020
LS
Vetted Review
Verified User
3 years of experience
- The money we save by switching to 3CX has helps us in other areas of our district's budget that directly impacts students.
- After setting up the system, if we need to add another phone, it is super easy and takes about 5 minutes. Just plug in the phone, assign it an extension, and start using it.
- Staff training was very minimal. Users can bypass the web portal and just use it via a traditional phone.
3CX is EZ as PI
Rating: 8 out of 10
June 30, 2022
Vetted Review
Verified User
1 year of experience
- We had some hardware malfunction and our phones went out.
- No phones working and answers seemed slow.
- Trying to have a seamless transition (Always hiccups along the way).
3CX Review
Rating: 1 out of 10
July 21, 2022
Vetted Review
Verified User
10 years of experience
- We waste tons of hours talking to their customer service instead of working