Good value for the price but does not have a lot of extensibility/automation
June 28, 2021
3CX was a replacement for our legacy PBX solution. We needed something more modern to replace the entire company's legacy phone system[.]
3CX
Starting at $1.08 per user/per month
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Pricing
View all pricingPro
$1.08
On Premise
per user/per month
Enterprise
$1.31
On Premise
per user/per month
Standard
Free
On Premise
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.3cx.com/ordering/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is 3CX?
3CX is an open standards communications system suitable for any business size or industry. 3CX is an integrated phone system with call queues, built-in video calls and video conferencing. In addition, users can integrate website live chat, Facebook and text messages. The vendor states its features are remote-friendly, meaning teams can use them from anywhere via mobile and browser apps. It’s also an open-platform and compatible with popular IP phones and SIP trunks.
3CX is designed to make installation, management, and maintenance of PBX easy, so that the user can effortlessly manage it, whether on an appliance or server on-premises or in the cloud.
3CX Features
- Supported: Easy admin and installation
- Supported: Slash telco costs by 80%
- Supported: Advanced call center features
- Supported: Video conferencing
- Supported: Live chat
- Supported: Android and iOS App
- Supported: Facebook integration
- Supported: Business text messages
3CX Screenshots
3CX Video
Watch Training Courses
3CX Downloadables
3CX Integrations
- amoCRM
- Bitrix24
- Freshdesk
- Freshworks CRM (formerly Freshsales)
- HubSpot Marketing Hub
- MongoDB
- MySQL
- PostgreSQL
- Nutshell
- Vtiger
- Zendesk Support Suite
- Microsoft 365 (formerly Office 365)
- 1C (Russian)
- ConnectWise
- Datev (Plugin)
- EveryoneAPI
- Microsoft Dynamics 365
- Microsoft Outlook (Plugin)
- MS Exchange (Plugin)
- MS SQL Server
- Salesforce
- Zoho
3CX Competitors
- RingCentral MVP
- 8x8
- Avaya
3CX Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | All |
| Supported Languages | English, French, Spanish, Italian, German |
Comparisons
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Frequently Asked Questions
What is 3CX?
Cyprus based company 3CX offers an IP PBX phone system.
What are 3CX's top competitors?
RingCentral MVP are common alternatives for 3CX.
What is 3CX's best feature?
Reviewers rate Support Rating highest, with a score of 5.4.
Who uses 3CX?
The most common users of 3CX are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
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