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3CX Phone System Reviews

27 Ratings
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Score 9.1 out of 100

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Reviews (1-2 of 2)

Laura Steinbrink | TrustRadius Reviewer
March 15, 2020

3CX to the Rescue!

Laura Steinbrink
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

5
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
Read Laura Steinbrink's full review
Anonymous | TrustRadius Reviewer
September 21, 2019

Good modern voice system with nice extra features.

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
I didn't have to use support personally but I have talked to the administrators of the system and they confirm that any issue is dealt with quickly. As we haven't had big issues I can't talk about priority 1 incidents which require immediate attention, but normal issues are answered fairly quickly and accurately.
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3CX Phone System Scorecard Summary

Likelihood to Recommend (27)
9.1
Support Rating (2)
6.5

About 3CX Phone System

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX is designed to accommodate every need; from mobility and status to advanced contact center features.

3CX is designed to make installation, management, and maintenance of PBX easy, so that the user can effortlessly manage it, whether on an appliance or server on-premises or in the cloud.
Categories:  Contact Center,  Live Chat,  IP PBX

3CX Phone System Features

Has featureEasy admin and installation
Has featureSlash telco costs by 80%
Has featureAdvanced call center features
Has featureVideo conferencing
Has featureLice chat and talk
Has featureAndroid and iOS App

3CX Phone System Screenshots

3CX Phone System Integrations

amoCRM, Bitrix24, Freshdesk, Freshsales, HubSpot, Microsoft Office 365, MongoDB, MySQL, PostgreSQL, Nutshell, Vtiger, Zendesk, 1C (Russian), ConnectWise, Datev (Plugin), EveryoneAPI, Microsoft Dynamics 365, Microsoft Outlook (Plugin), MS Exchange (Plugin), MS SQL Server, Salesforce, Zoho

3CX Phone System Competitors

RingCentral, 8x8, Avaya

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

3CX Phone System Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

3CX Phone System Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:All
Supported Languages: English, French, Spanish, Italian, German