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Reviews (1-4 of 4)
March 10, 2020
The smart e-commerce engine for your business
We use 3D cart as the primary e-commerce engine for our business growing tool sales business. It is used across the organization by everyone. It solves the problem of informing customers of the products we sell and efficiently handles the checkout process. It also offers many features like fraudwatch and marketing and upsell functions.
- Membership rewards (a points awarding system) is really easy to set up and manage
- Gift certificate issuance and redemption is simple to use and manage
- Site design and redesign is straightforward and they are very helpful with design packages to customize.
- They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
- Communication of new features, they tell us but don't explain the features.
- They seem to be too anxious to close out a ticket before we get a chance to review their feedback. It feels like "3D comes first" not "customer comes first".
- They keep changing out our point of contact.
When looking for a new eCommerce solution, I found many candidates, and one of them was 3dcart. I used it for a few weeks to see if it was what our company needed. Unfortunately, it was simply not as robust as some of the other options available. I also tried Shopify, WordPress, Magento, and BigCommerce. 3dcart was going to be our primary website host, but it did not offer everything we needed.
- 3dcart is a more basic website tool that can get customers started quickly.
- It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
- 3dcart doesn't provide enough customization options. Making it very limited for customers.
- The layout and file structure takes some getting used to. This should be improved upon.
3dcart is one of two eCommerce programs I recommend/use for clients looking to implement an online store. It is easy to set up and use and a good value for the dollar for those that are not experienced with running an online store.
- SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
- Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
- Media uploads - Media uploads are quick and simple and the uploader always works.
- 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
- There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
- It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
We used 3DCart as our website and shopping cart. It served as a marketing tool as well.
- Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
- Integration with our email provider to be able to segment buyers based on timing of purchase.
- Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
- Products set up was easy and there are options for categories and classes to make setting up the store easy.
- Easy to use for someone with no programming skills.
- Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
- For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
- While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
3dcart Scorecard Summary
Feature Scorecard Summary
About 3dcart
3dcart is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees.
Categories: eCommerce
3dcart Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |