8x8 Express

8x8 Express

8x8 Express

Overview

What is 8x8 Express?

8x8 Express is a cloud-based phone system that includes unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat. It comes pre-configured and can be set up so that a business can start making and...

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Reviewer Pros & Cons

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Pricing

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What is 8x8 Express?

8x8 Express is a cloud-based phone system that includes unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat. It comes pre-configured and can be set up so that a business can start making and receiving calls in less than 5 minutes. It includes a dedicated…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://8x8.com/express

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is 8x8 X Series?

8x8 Virtual Office is a unified business phone and VoIP communications service. It includes features such as instant messaging, softphone, video calling, web conferencing, call recording, visual voicemail. Prices range from $22-$175 per user per month, depending on amount of features desired.

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

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Product Details

What is 8x8 Express?

8x8 Express is a cloud-based phone system that includes unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat. It comes pre-configured and can be set up so that a business can start making and receiving calls in less than 5 minutes. It includes a dedicated business phone number with an area code of choice, and offers features such as auto attendant, business schedule, voicemail and intelligent call routing so that you never miss a call.

A phone system can be managed with its management tool to streamline billing, user and device management hrough a single dashboard. To improve the remote working experience, users can download the 8x8 Virtual Office application to get connected and unify desktop and mobile devices on Windows, Mac, iOS, and Android.

Virtual Office not only enables call handling, it also includes 8x8's Meetings solution, that now supports any combination of dial-in audio, web connected voice or video devices, up to a maximum of 100 participants, including full in-meeting chat, content sharing and security-oriented host controls.


To find out more and access your no-obligation 30-day trial, visit https://www.8x8.com/express

8x8 Express Features

  • Supported: Unlimited calling within the US and Canada
  • Supported: HD video and audio conferencing
  • Supported: Meetings up to 100 participants
  • Supported: Business SMS
  • Supported: Personalized virtual rooms
  • Supported: Calendar integration
  • Supported: G Suite integration
  • Supported: Outlook integration
  • Supported: Enterprise-grade security
  • Supported: Mobile and desktop user apps
  • Supported: Single-level auto attendant
  • Supported: Team messaging
  • Supported: Call handling (caller ID, call forwarding, call queue, ring group)
  • Supported: Voicemail
  • Supported: File, image, audio and video content sharing
  • Supported: Presence detection

8x8 Express Screenshots

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8x8 Express Video

8x8 Express Integrations

8x8 Express Competitors

8x8 Express Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

 (15)

Ratings

Reviews

(1-2 of 2)
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November 29, 2022

8x8 Express rocks!

Score 10 out of 10
Vetted Review
Verified User
8x8 Express is our VOIP telephone provider, including voicemail and auto attendant
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
  • None, so easy for us to use
  • Very responsive the one time we had a billing issue
Business telephone/voicemail services. This has enabled us to no longer need a receptionist, the system handles it all for us. We have been able to route callers easily to the party they need to speak with. This includes virtual mailboxes and auto forwarding which were very useful during the pandemic. Working remotely was seamless with the help of 8x8 Express. We were able to forward calls to our cell phones easily. We can write out a greeting message and they will record it and it sounds great. It's easy to update on an as-needed basis.
August 11, 2020

8x8 - easy peasy!

Score 10 out of 10
Vetted Review
Verified User
We are currently using it in our sales department, trainers and reception area. It is an invaluable resource. We get calls throughout the day and if we don’t answer we lose sales. This enables us to connect with each call and the call forwarding option has been particularly useful so we don’t miss a beat.
  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
  • Setup is a pain.
  • Transferring numbers take a long time.
For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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