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8x8 Express (discontinued)

8x8 Express (discontinued)

Overview

What is 8x8 Express (discontinued)?

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

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Recent Reviews

Using 8x8 for VoIP

10 out of 10
June 14, 2023
Incentivized
We're a small software company that due to the pandemic is now working 100% remotely. We wanted to use our desk phones to keep work …
Continue reading
Read all reviews

Popular Features

View all 26 features
  • User authentication (5)
    9.0
    90%
  • Answering rules (6)
    9.0
    90%
  • Directory of employee names (6)
    8.6
    86%
  • High quality audio (6)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is 8x8 Express (discontinued)?

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://8x8.com/express

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is 8x8 Work?

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.1

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.7
Avg 8.0

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.5
Avg 7.7

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9.3
Avg 7.5

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8
Avg 8.1

Call Management

Customized phone system settings

8.9
Avg 8.2

Mobile apps

Apps are compatible with mobile devices.

9.7
Avg 8.6

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

7.1
Avg 7.4
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Product Details

What is 8x8 Express (discontinued)?

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

8x8 Express (discontinued) Features

Online Meetings / Events Features

  • Supported: Calendar integration

Unified Communications Platform and Collaboration Features

  • Supported: Team messaging

Additional Features

  • Supported: Unlimited calling within the US and Canada
  • Supported: HD video and audio conferencing
  • Supported: Meetings up to 100 participants
  • Supported: Business SMS
  • Supported: Personalized virtual rooms
  • Supported: G Suite integration
  • Supported: Outlook integration
  • Supported: Enterprise-grade security
  • Supported: Mobile and desktop user apps
  • Supported: Single-level auto attendant
  • Supported: Call handling (caller ID, call forwarding, call queue, ring group)
  • Supported: Voicemail
  • Supported: File, image, audio and video content sharing
  • Supported: Presence detection

8x8 Express (discontinued) Screenshots

Screenshot of

8x8 Express (discontinued) Video

Visit https://www.8x8.com/products/express?video=NtTd8iNas3gFoLzT4VG3NW to watch 8x8 Express (discontinued) video.

8x8 Express (discontinued) Integrations

8x8 Express (discontinued) Competitors

8x8 Express (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

Grasshopper, Jive, and RingEX are common alternatives for 8x8 Express (discontinued).

Reviewers rate Mobile app for iOS highest, with a score of 9.7.

The most common users of 8x8 Express (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
June 14, 2023

Using 8x8 for VoIP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to manage via intuitive UI.
  • We use Yealink phones and 8x8 configured them automatically.
  • Effective real-time communication across the desktop and mobile software, and hardware (desk phones).
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
Arpit Jain | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • clean interface for calling
  • data looks accurate
  • extensive settings and rules available
  • do not have self service analytics
  • available reports seem to be too technical - not able to find simpler answers
  • too many products under 8x8 Express. difficult to choose what should be bought.
December 07, 2022

Overall a good investment

Tim McCafferty, MBA, MSL | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps costs low
  • Provides accountability for call management
  • The administrative dashboard is fairly intuitive
  • The quality of the phones is poor (we had half of the phones we purchased broke within the first two years).
  • Calling customer service is painful. Anytime I must make a call, I plan on losing at least 90 minutes of my day. The reps restate and clarify EVERY sentence (gets really annoying).
  • Front-line customer service agents usually do not have the skills or permissions to correct issues on the first call. Often, my issues are escalated to a Tier 2 support agent. I request callbacks between 1-3 Eastern time and I usually get calls either right at 5 PM or after closing.
November 29, 2022

8x8 Express rocks!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
  • None, so easy for us to use
  • Very responsive the one time we had a billing issue
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