9 Spokes Reviews

2 Ratings
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Score 8.9 out of 100

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Anonymous | TrustRadius Reviewer
May 02, 2018

Nice to look at but missing a lot of apps

Score 7 out of 10
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Support Rating

5
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
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Feature Scorecard Summary

Customizable dashboards (1)
9
Drill-down analysis (1)
7
Pre-built visualization formats (heatmaps, scatter plots etc.) (1)
10
Multi-User Support (named login) (1)
9
Responsive Design for Web Access (1)
6
Dashboard / Report / Visualization Interactivity on Mobile (1)
10

About 9 Spokes

9 Spokes is a smart dashboard that is designed to help companies see their business more clearly. Key metrics across essential areas of the user’s business are displayed in one place, revealing exactly how it's performing. The vendor’s value proposition is that 9 Spokes makes it easier for companies to make the right calls to manage or grow their business.

According to the vendor, key benefits for SMEs include:

  • One smart dashboard for your cloud business apps
  • Business metrics in one place
  • Powerful insights for easier decisions
  • Recommended apps for your industry
  • Goes where you go, on any device
  • Free to use
  • Share with your advisors

9 Spokes Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Does not have featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Does not have featureMS Excel Workbooks
Does not have featureText Files (CSV, etc)
Does not have featureOracle
Does not have featureMS SQL Server
Does not have featureIBM DB2
Does not have featurePostgres
Does not have featureMySQL
Does not have featureODBC
Does not have featureCloudera Hadoop
Does not have featureHortonworks Hadoop
Does not have featureEMC Greenplum
Does not have featureIBM Netezza
Does not have featureHP Vertica
Does not have featureParAccel
Does not have featureSAP Hana
Does not have featureTeradata
Does not have featureSage 500
Does not have featureSalesforce
Does not have featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Does not have featurePixel Perfect reports
Has featureCustomizable dashboards
Does not have featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Does not have featureFormatting capabilities
Does not have featurePredictive modeling
Does not have featureIntegration with R or other statistical packages
Does not have featureReport sharing and collaboration
Report Output and Scheduling Features
Does not have featurePublish to Web
Does not have featurePublish to PDF
Does not have featureOutput Raw Supporting Data
Does not have featureReport Versioning
Does not have featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Does not have featureLocation Analytics / Geographic Visualization
Does not have featurePredictive Analytics
Does not have featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Does not have featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Does not have featureReport-Level Access Control
Does not have featureTable-Level Access Control (BI-layer)
Does not have featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Does not have featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Has featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

9 Spokes Screenshots

9 Spokes Integrations

9 Spokes Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

9 Spokes Support Options

 Free Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

9 Spokes Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United Kingdom
Supported Languages: English