9 Spokes Reviews

2 Ratings
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Score 9.1 out of 100

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May 02, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Support Rating

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
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Feature Scorecard Summary

Customizable dashboards (1)
Drill-down analysis (1)
Pre-built visualization formats (heatmaps, scatter plots etc.) (1)
Multi-User Support (named login) (1)
Responsive Design for Web Access (1)
Dashboard / Report / Visualization Interactivity on Mobile (1)

What is 9 Spokes?

9 Spokes is a smart dashboard that is designed to help companies see their business more clearly. Key metrics across essential areas of the user’s business are displayed in one place, revealing exactly how it's performing. The vendor’s value proposition is that 9 Spokes makes it easier for companies to make the right calls to manage or grow their business.

According to the vendor, key benefits for SMEs include:

  • One smart dashboard for your cloud business apps
  • Business metrics in one place
  • Powerful insights for easier decisions
  • Recommended apps for your industry
  • Goes where you go, on any device
  • Free to use
  • Share with your advisors

9 Spokes Features

BI Platform Features

Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureMulti-Data Source Reporting (Blending)
Has featureETL Capability
Has featureETL Scheduler

Supported Data Sources Features

Has featureGoogle Analytics

BI Standard Reporting Features

Has featureCustomizable dashboards

Ad-hoc Reporting Features

Has featureDrill-down analysis

Data Discovery and Visualization Features

Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureIntegration with R or other statistical packages

Access Control and Security Features

Has featureMulti-User Support (named login)
Has featureMultiple Access Permission Levels (Create, Read, Delete)

Mobile Capabilities Features

Has featureResponsive Design for Web Access
Has featureDashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

Has featureREST API
Has featureJavascript API

9 Spokes Screenshots

9 Spokes Videos (2)

9 Spokes Integrations

9 Spokes Competitors

9 Spokes Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

9 Spokes Support Options

 Free Version
Live Chat
Social Media
Video Tutorials / Webinar

9 Spokes Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United Kingdom
Supported Languages: English