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ABBYY FlexiCapture

ABBYY FlexiCapture


What is ABBYY FlexiCapture?

ABBYY FlexiCapture is an Intelligent Document Processing platform that aims to bring together NLP, machine learning, and recognition capabilities into a single, enterprise-scale platform to handle every type of document, from simple forms to complex free-form documents, and every job…

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Recent Reviews

TrustRadius Insights

Abbyy Flexicapture has been widely used across various industries to automate and streamline manual data entry processes. Users have found …
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500 Pages


per month

2,000 Pages


per month

5,000 Pages


per month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is ABBYY FlexiCapture?

ABBYY FlexiCapture is an Intelligent Document Processing platform that aims to bring together NLP, machine learning, and recognition capabilities into a single, enterprise-scale platform to handle every type of document, from simple forms to complex free-form documents, and every job size, from ad hoc single documents to large batch jobs requiring tough SLAs. Orchestrating the process from acquisition to delivery, FlexiCapture feeds content-driven business applications such as RPA and BPM, to help organizations focus on customer service, cost reduction, compliance, and competitive advantage.

An additional version, ABBYY FlexiCapture for Invoices, includes ready-to-go purchase order automation, and is designed to enable companies and organizations across the globe to increase the productivity of their AP processes out-of-the-box. Automate purchase order processing with the preconfigured project that contains the fields, rules, country settings, and validation rules required to capture data from purchase orders. Built on the same principles and technologies used for invoice processing, the solution provides out-of-the box extraction of main fields both in purchase orders and invoices.

ABBYY FlexiCapture Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Abbyy Flexicapture has been widely used across various industries to automate and streamline manual data entry processes. Users have found it particularly useful for storing hard copy results in the system, making it easy to access and organize information. One of the notable use cases is the processing of complex donation forms where FlexiCapture's flexibility allows for extensive customization to meet specific requirements. This has proven beneficial over a span of seven years. Additionally, the software excels at scanning and recognizing questionnaires efficiently, ensuring accurate data extraction.

Upgrading to Abbyy Flexicapture 11 has been a smooth process for many users, offering increased flexibility and the capability to export data to databases or flat files. With the ability to set up scripts and fields with specific limits and allowed answers, the software ensures data accuracy while simplifying operations. Considered an extremely powerful system, Abbyy Flexicapture has garnered positive feedback from users. The positive experience customers have had with User-Friendly Consulting for purchasing and implementing the software also adds value to its reputation. The support provided by UFC is highly regarded, making Consolidated Metco's choice of Abbyy Flexicapture after an extensive review process a wise one. The software has successfully automated invoice and PO entry processes for many organizations, significantly reducing manual effort and freeing up staff for other tasks. Whether it's automating invoice processing, extracting data for payment processing in JLL or accurately extracting invoice header data for automation purposes in reselling scenarios, Abbyy Flexicapture proves itself as a reliable solution across diverse industries.

Versatile Tool: Users have found ABBYY Flexicapture to be a versatile tool for analyzing complicated documents and extracting data from them. Numerous reviewers mentioned its ability to handle various types of files, including scanned documents, non-OCR files, handwritten documents, and image files like .tiff files.

Efficient Data Extraction: The software is praised for its efficient data extraction capabilities. Many users appreciate the ease of configuring rules for extracting data from structured files and invoices. They specifically mention the automatic extraction of data from fields as a time-saving feature.

Time and Cost Savings: ABBYY Flexicapture is commended for its ability to save time, money, and paper. Reviewers highlight that it eliminates manual processes such as scanning and emailing invoices, leading to increased efficiency. Additionally, the software's automation features help businesses streamline their workflows and reduce operational costs.

Poor recognition capabilities: Some users have expressed dissatisfaction with Abbyy's poor recognition capabilities, particularly when it comes to certain alphabets and letters in scanned images, especially those in small fonts. This has resulted in numerous errors in recognizing text and has impacted the accuracy of data extraction.

Inefficiency in extracting data from unstructured files: Abbyy FlexiCapture has been criticized by several users for its inefficiency in extracting data from unstructured files and invoices. This limitation has led to difficulties and inaccuracies in capturing important information, highlighting a need for improvement in this area.

Difficulty for non-technical individuals: Some users have found Abbyy to be complex and difficult to navigate, making it challenging for non-technical individuals to achieve optimal results. The software requires training and expertise to fully utilize its features effectively.


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Score 8 out of 10
Vetted Review
As a reseller, we supported other companies where we automate the invoicing process. Usually, they receive the vendor invoice in structured and unstructured formats, and it was very hard to capture the invoice header detail from different formats. ABBYY FlexiCapture Solution really made it easy to perform the accurate extraction of invoice header data from the exact place and then perform the automatic performing and process the document.
  • Automatic indexing of data
  • Training of batches to extract the data from documents
  • Classification of documents
  • Perform well for unstructured, semi-structured and unstructured documents
  • Although the back-end of the application is very strong, if it can have a visual workflow for defining tasks like scanning, verification and etc., it will be better.
  • Reporting feature should be enhance more on web
  • Although the result of Arabic Text extraction is very good in ABBYY, if they can focus more on different types of Arabic Fonts, it will be better
It is well suited for unstructured documents and automates the scanning operations where users are scanning thousands of documents on a daily basis and process them in the existing line of business application, or it is well suited for the RPA operations where ABBYY FlexiCapture extracts the output of extracted data in Excel, CSV or XML, and RPA applications parse those data and take it into other applications.
  • Classification of documents
  • Training of batches
  • Automatic extraction of data from fields
  • It has eased the scanning operation and reduced the overall time
  • Automatic indexing created the good impacted on ROI
  • But it only required the specialized IT Admin to maintain the system
We have selected it because it is having very strong OCR Engine. Also, AI-based features like machine learning for the training of batches are a strong feature in ABBYY FlexiCapture. Also, it has the ability to export data into SharePoint and other ECM systems like M-Files. Also, the automatic classification feature for batches is another feature that was the reason for choosing this product.
Score 7 out of 10
Vetted Review
Verified User
In JLL, we are trying to automate invoice processing for business. ABBYY FlexiCapture is used as OCR to extract invoice data and pass it to the ERP system for payment processing.
  • Integration with workflow tolls
  • Auto data extraction
  • Business rule setup
  • STP %
  • hand written data extraction
  • multi invoice split
Well suited: Invoice data extraction and integration with a third-party system. Less appropriate: Multiple invoices in the single pdf use case and complex logic for business data validation.
  • Integration with workflow tool
  • multi language invoice support
  • Auto extraction %
  • significant FTE saving due to automation
  • soft benefit in terms of ops work management
  • Reduce human intervention in process
License is cheap w.r.t to IQ BOT More flexibility in terms of custom development Can be used as independent process
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