TrustRadius Insights
Intuitive User Interface: Users find the user interface of Smartcat to be intuitive and user-friendly. They appreciate how easy it is to …
Overview
What is Smartcat?
Smartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.
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What is Smartcat?
Smartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Smartcat Overview demo
YouTube
Smartcat's 2011 Demo Reel
YouTube
Quick-start guide for LSP to get set with Smartcat
YouTube
Demo of how the Smartcat Client Portal works
YouTube
smartCAT for Tibetan - Overview
YouTube
How to instantly QA Smartcat jobs with Xbench
YouTube
Product Details
- About
- Tech Details
What is Smartcat?
Smartcat Video
Get an introduction to Smartcat, a collaborative management platform loaded with useful features to organize your translation workflow.
With Smartcat, you can translate from more than 70 file formats into hundreds of languages. No limit on the number of projects or words. In...
Show More Smartcat Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(15)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Intuitive User Interface: Users find the user interface of Smartcat to be intuitive and user-friendly. They appreciate how easy it is to navigate and understand, making it a valuable tool for translators.
Efficiency and Time-saving Features: Many users praise Smartcat for its efficiency in streamlining the translation process and saving time. Reviewers mention that the platform covers everything from project setup to payment, allowing for automation and coordination of multiple tasks. The ability to manage translation memories easily also contributes to increased productivity.
Reliability and Customer Support: Users highly regard the reliability of Smartcat as an application, with solid customer support available. They appreciate the consistent performance and prompt assistance provided when needed. Some reviewers specifically highlight how Smartcat's robustness in handling large volumes of documents at a competitive price makes it a reliable choice, along with personalized support from case managers.
Difficulty logging in on Google Chrome: Some users have encountered issues when trying to log in with their email and password on Google Chrome, frequently requiring the use of a verification code sent to their email for authentication.
Lack of advancements in the CAT system: Users have expressed dissatisfaction with the lack of progress and improvement in the CAT system.
Platform functionality issues: Several users have reported various problems with the platform, including frequent downtimes, inability to remove a language from a project, confirmed files being unconfirmed due to changes in other files, excessive Smartwords limit notifications, and comment notifications without the actual comment.
Users have made several recommendations based on their experience with Smartcat. They suggest using Smartcat as a CAT tool, highlighting its effectiveness in managing translation projects. Additionally, users recommend trying out Smartcat to explore its features and capabilities firsthand. They emphasize that the platform is easy and simple to use, making it accessible for translators and translation companies. Lastly, users praise Smartcat for its seamless integration with machine translation systems, making it convenient for automated translation tasks. Overall, users find Smartcat to be a great system that exceeds expectations and offers an excellent user experience. Its ease of use and fast performance compared to similar software are also highly praised.
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
March 03, 2022
Smart purring CAT
I regularly use Smartcat for document translation, along with other CAT tools.
- Segmentation.
- Translation overall quality.
- Customer service.
- Pricing.
- Freelancer payments.
- Extreme pricing flexibility or free use.
- Fast upload and download of documents.
- Easy creation of projects by language combination.
- Existence of jobs offers.
- Perhaps 40% of our translations have been using Smartcat (out of approx. 100,000 words/month).
- Easy to combine with another tool to improve results or have at least two options.
- Improve the teaching and learning of translation techniques.
I regularly use the two other products and appreciate Smartcat including more features than MateCat, such as storing of projects and contact with agencies and clients.
October 11, 2019
Fantastic CAT tool for freelancers and small translation teams
Score 10 out of 10
Vetted Review
Verified User
We've been using ABBYY SmartCAT for the past few years to manage a variety of localization projects with a team of freelance translators. It's been an incredible experience and helped us save a lot of headaches when working on urgent assignments with tough deadlines. Their team collaboration features that allow multiple translators and reviewers to work on a project simultaneously are absolutely outstanding, plus handy statistics help us track the progress of each translator and handle payouts.
- Project setup is super easy and straightforward. Literally takes seconds to create a project, assign TM and termbases and add team members.
- As a project manager, I need to understand the progress of the project and where everyone on the team is. ABBYY SmartCAT makes it easy to track these things.
- SmartCAT makes it incredibly easy to pay our translators which is much cheaper than handling payments via wire transfers.
- Their CAT tool offers great collaborative features including the ability to assign segments and leave comments on strings so proofreaders could see them.
- Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
- UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
- Their support team can take a long time to reply which often crucial for urgent projects.
- Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
- Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
- Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.
We also tried Memsource but it was lacking in terms of overall user experience and ease of use. Assigning projects in SmartCAT is a much more intuitive experience, plus it has all these other additional features that are absent from Memsource (like payment solution for freelancers). On top of that, the SmartCAT is absolutely free to use.