Acarda Outbound

Acarda Outbound

About TrustRadius ScoringScore 7.0 out of 100
Acarda Outbound

Overview

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Pricing

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Acarda Outbound

Acarda Outbound

N/A
Unavailable

What is Acarda Outbound?

Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Acarda Outbound?

Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.

Acarda Outbound Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

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Reviews and Ratings

 (2)

Reviews

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January 16, 2018

Great for Small Business and StartUps

Verified User
Employee in Customer Service
Financial Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I vetted Arcada as a tool for our outbound Customer Success Team to use instead of RingCentral. It was very easy to set up, and easy to implement with a team of mostly trainees. We rarely had any issues with the software. We were able to connect with our users, and take notes in our CRM very seamlessly. We really enjoyed using it.

Pros and Cons

  • Simple Setup.
  • Great Support Team.
  • Never dropped calls.
  • Lacked the level of integrations we needed with other software.
  • That's it. It was great otherwise.

Likelihood to Recommend

I think that Acarda is a fantastic tool for any company that is perhaps not selling software, not offering technical support, has minimal technical needs internally, and wants a tool that just works well. We have had issues with support and dropped calls from other outbound and VOIP systems, Acarda was a really solid platform. I would imagine that the average Sales, Billing and Support Team of a small business or StartUp would find a lot to love here.