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Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.Great for Small Business and StartUpsI vetted Arcada as a tool for our outbound Customer Success Team to use instead of RingCentral. It was very easy to set up, and easy to implement with a team of mostly trainees. We rarely had any issues with the software. We were able to connect with our users, and take notes in our CRM very seamlessly. We really enjoyed using it.,Simple Setup. Great Support Team. Never dropped calls.,Lacked the level of integrations we needed with other software. That's it. It was great otherwise.,8,Easy to get started with. Great workflow, especially for people starting in the industry. Helped us meet our daily call goals.,Five9 and autodialer,Zendesk, Help Scout, JitBit Help Desk
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Acarda Outbound
1 Ratings
Score 8.0 out of 101
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Acarda Outbound Reviews

Acarda Outbound
1 Ratings
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Score 8.0 out of 101
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January 16, 2018

Acarda Outbound Review: "Great for Small Business and StartUps"

Score 8 out of 10
Vetted Review
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I vetted Arcada as a tool for our outbound Customer Success Team to use instead of RingCentral. It was very easy to set up, and easy to implement with a team of mostly trainees. We rarely had any issues with the software. We were able to connect with our users, and take notes in our CRM very seamlessly. We really enjoyed using it.
  • Simple Setup.
  • Great Support Team.
  • Never dropped calls.
  • Lacked the level of integrations we needed with other software.
  • That's it. It was great otherwise.
I think that Acarda is a fantastic tool for any company that is perhaps not selling software, not offering technical support, has minimal technical needs internally, and wants a tool that just works well. We have had issues with support and dropped calls from other outbound and VOIP systems, Acarda was a really solid platform. I would imagine that the average Sales, Billing and Support Team of a small business or StartUp would find a lot to love here.
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Acarda Outbound Scorecard Summary

About Acarda Outbound

Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.
Categories:  Contact Center

Acarda Outbound Technical Details

Operating Systems: Unspecified
Mobile Application:No