Skip to main content
TrustRadius
Acarda Outbound

Acarda Outbound

Overview

What is Acarda Outbound?

Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.

Read more
Recent Reviews
Read all reviews
Return to navigation

Pricing

View all pricing
Acarda Outbound

Acarda Outbound

N/A
Unavailable

What is Acarda Outbound?

Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

LiveAgent

LiveAgent

$9
per month
What is LiveAgent?

LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an…

Talkdesk

Talkdesk

$85
per month per user
What is Talkdesk?

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

Return to navigation

Product Details

What is Acarda Outbound?

Acarda Outbound Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(3)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 16, 2018

Great for Small Business and StartUps

Verified User
Employee in Customer Service
Financial Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I vetted Arcada as a tool for our outbound Customer Success Team to use instead of RingCentral. It was very easy to set up, and easy to implement with a team of mostly trainees. We rarely had any issues with the software. We were able to connect with our users, and take notes in our CRM very seamlessly. We really enjoyed using it.
Pros and Cons
  • Simple Setup.
  • Great Support Team.
  • Never dropped calls.
  • Lacked the level of integrations we needed with other software.
  • That's it. It was great otherwise.
Likelihood to Recommend
I think that Acarda is a fantastic tool for any company that is perhaps not selling software, not offering technical support, has minimal technical needs internally, and wants a tool that just works well. We have had issues with support and dropped calls from other outbound and VOIP systems, Acarda was a really solid platform. I would imagine that the average Sales, Billing and Support Team of a small business or StartUp would find a lot to love here.
Return on Investment
  • Easy to get started with.
  • Great workflow, especially for people starting in the industry.
  • Helped us meet our daily call goals.
Alternatives Considered
  • Five9 and autodialer
I am not super familiar with the competitors because we moved away from this style of support soon after adopting Acarda, but I had no complaints while using it.
Other Software Used
Return to navigation