Name: LifeSouth | Accruent Case Study | Maintenance Connection
Uploaded: 2019-04-15T18:52:36.000Z
Duration: 3 min 29 s
Description: LifeSouth | Accruent Case Study | Maintenance Connection

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Risk Management

Enterprise

Accounting

Accounts Receivable

Budgeting and Forecasting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Build Automation

Cloud Storage

Data Fabric

Email Verification

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

IoT Security

Network Performance Monitoring

Network Simulation

Network Traffic Analysis (NTA)

Output Management

Platform-as-a-Service (PaaS)

SOA Application Gateways

Software Components

Software-Defined WAN

Web Content Filtering

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Blogging

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Mobile Analytics

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video

Video Editing

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Security Orchestration, Automation and Response (SOAR)

Security

Architecture

Last Mile Delivery

Legal Case Management

Nonprofit CRM

Physical Therapy

Roofing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

ServiceChannel

Accruent FAMIS 360

Accruent

Microsoft Dynamics 365

Microsoft

Atlassian Jira

Atlassian

HxGN EAM

Hexagon AB

Archibus by Eptura

Eptura (formerly Condeco and iOFFICE + SpaceIQ)

IBM Maximo Application Suite

ABB Ability Ellipse

UpKeep Maintenance Management

MaintainX

Fiix by Rockwell Automation

Rockwell Automation

Hippo CMMS

eMaint CMMS

Fluke Corporation

CloudApper CMMS

CloudApper

Corrigo

JLL Technologies

Fastmaint CMMS

SMGlobal

Accruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.

Starter

Professional

Business Plus

Basic

Standard

Advanced

Smartspanner CMMS

Accruent Maintenance Connection

Computerized Maintenance Management Systems (CMMS)

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Implementation Rating

Founded in 1995, Accruent is a market-leading enterprise software solution provider that helps real estate and facilities leaders achieve long term, best-in-class operational and financial performance by leveraging real estate, facilities and sites. Accruent offers a choice of fully-integrated, end-to-end solutions designed specifically for the retail, corporate, higher education, commercial property management, and wireless industries. Accruent solutions are used by 800 leading organizations in 56 countries, including 40 percent of the Top 100 Retailers, 20 percent of Fortune 500 corporations, more than 100 leading universities, and 70 percent of leading wireless companies.

Headquartered in Austin TX, Accruent has offices in Santa Monica, CA and Evanston, IL.

Maintenance Connection Demo Series | MC Express

MC Express is Accruent's Maintenance Connection mobile application that complements its powerful maintenance management (CMMS) software. 

Learn more: https://www.accruent.com/solutions/cmms/cmms-maintenance-connection

LifeSouth | Accruent Case Study | Maintenance Connection

Maintenance Connection has helped LifeSouth save significant time and money by ensuring maintenance is preventive and well managed. Vehicle repair and other asset maintenance costs have dropped as a result of increased visibility into exactly which items need maintenance and when.

Download the Case Study: https://www.accruent.com/resources/case-studies/lifesouth
Read other Accruent Case Studies: https://www.accruent.com/resources?type=4

SAP Concur

UKG Workforce Central (discontinued)

Microsoft Office 2016 (discontinued)

Facilities Manager

Maintenance Connection CMMS 2018-10-03 12:42:16

Microsoft SQL Server

Workday Business Process Framework

Microsoft 365 Business Premium

Data Analyst

Maintenance Connection 2020-02-27 09:58:55

Dropbox

Smartsheet

Dropbox Business

Foxit PDF Editor

CMMS Coordinator

Maintenance Connection CMMS 2018-10-03 09:13:45

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

3d models

Work schedules

Cannot be used

Old system

Not fun

No improvements

Custom reports

End users

Simple to use

Work flows

Customer support

Support ticket

System updates

Customer service

Ticket system

System support

Service is outstanding

Home

We use it in the maintenance department for PMs, POs, and Work Orders submitted from the plant floor, safety, quality, asset management, planning, and scheduling, etc. It has streamlined our PM program and has helped save dollars by identifying gaps in our PM program. I use the Purchase order module to issue POs directly to my contractors without making a phone call. I use it to keep track of budgets throughout the year.

Customer Service is Outstanding.
Changes are made by MC through the entire network that makes suggestions.
The software is simple to use so even the most seasoned mechanic can navigate it.

The work schedules are fixed so floating schedules cannot be used. It is a product suggestion the community is working on.
The Migration from our old system was not fun as the software where not compatible. Took me about three months to get everything in from transferring it to excel spread sheets.

My ROI was 30% just on machine repair costs alone.
We went from about 250 PM's to over 2000. Our Up time went from 68% to Nearly 90% on all production lines.
Our stock outs (Parts not in Parts Room) have dropped to 2%, usually from a new machine that had different part on it that was not the same as what we had.
We went from Producing 10 million pounds a month to over 27 Million.

Microsoft Office 2016, Kronos Workforce Central, Concur Travel and Expense

Custom reports for tracking downtime
Reports for end of life cycle use
Reports for frequency of proper PM work.

Product Features
Positive Sales Experience with the Vendor

Change management was a small part of the implementation and was well-handled

Moving everything to Excel was cumbersome since the prior software was not windows based.
It took me three months to migrate everything from the old software.

Adding Assets
Generating work orders
Generating PO

Getting Support to respond in a timely manner
When generating a PO from a work order certain fields should automatically cross over like the asset information.

We use Maintenance Connection in all 12 departments in our division. It solves the problem of having accurate information, time-sensitive assignments and aggregate data to help drive decisions. Just starting with Work Orders and Assets you can develop an efficient workflow for everyone. Then move on to the other modules to develop inventory, training, preventive maintenance, reports, and notifications. The possibilities grow exponentially.

Manages work flows easily and efficient.
Provides history of an asset for anyone anytime.
Helps us budget for projects and understand the full cost of our assets.
Automates assignments to labor that is available.
Automates our inventory for restocking.

Notifications for mobile clients.
Custom reports for government standardized forms.
Would like to see 3D models importable to assets.

It has released time for employees to pursue the work and less time documenting.
We have identified assets not being maintained.
It reduces the time to figure out what is wrong and where it is.

Workday Business Process Framework, Microsoft 365 Business, Microsoft SQL Server

Maintenance Connection is currently being utilized by our maintenance department and our facilities engineering department. Maintenance Connection has aided our daily process by means of collecting maintenance intelligence, implementing performance measures, optimizing inventory and reducing stock-outs. By collecting maintenance intelligence we are successfully able to extend equipment life and reduce equipment downtime. In addition to the plethora of features, Maintenance Connection has to offer to help your organization succeed, they also offer a support team that exceeds expectations.

Product Performance - Maintenance Connection strives to keep the system running as smoothly as possible to end users. This includes great communication when system updates and/or changes are to take place.
System Support Team/Training - Maintenance Connection has a web sight, called MC User Connect, specifically set up for end users in mind. This web platform offers product suggestions to be made and votes on, training aids with videos for users to expand their knowledge of the system and a customer support ticket system were end users can ask questions and get answers in a very timely manner.
Customer Care - Maintenance Connection holds a User Conference called Check Point that is designed to link customers together with similar business roles to share best practices and lessons learned.

Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.

Smartsheet, Dropbox Business, FoxitPhantom PDF

Accruent Maintenance Connection

Overview

What is Accruent Maintenance Connection?