January 15, 2020
Score 9 out of 10
AccuLynx is the database for our company's performance. We use this tool from the phone call to the invoicing including estimating, job, scheduling, job orders, proposals, contracts, and photographs of jobs before and after.
- AccuLynx has an unending back end database that can be customized for every item that you put into an estimate. We can make proposals extremely detailed and perform tasks was in the estimate to limit information or expand all information.
- AccuLynx transfers all the estimated material to the order then within the order process you can alter, add, or delete any item with a few clicks.
- Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship.
- It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well.
AccuLynx is well-suited for pretty much everything we do. We can go back to scanned documents of service tickets, orders, maps, contract proposals, pictures or any other details of the job. I'm not sure where it would be less appropriate. To do accurate job costing we need to grab time on our T-Sheets program and job cost on the QuickBooks side to manage true job costing.
Read Stan Robinson's full review
They can always improve and we are very successful when calling support. I would suggest they keep their support technicians available later for the west coast contractors who need help at the end of the day. We've come to know many of the techs because we call to offer suggestions but there's a process for us to follow for that.